• Music Maker

  12 answers, most recent on 2/6/2021

  RE: Vita rock drums aren't working.
  @Bluesea Hi . . . . They were working before. I have the new update. Please fix this. . . . . Have you updated from Music Maker (MMM) 2020, or earlier, to MMM 2021? Is this the update dialog you had If so did you open the Changes in this patch
• Web Designer

  3 answers, most recent on 2/3/2021

  RE: What? One Activation?
  @Jinker Hi . . . . even though the support site says complete this form (no form)  . . . . Can you provide a link to the Support article. You should be able to release the software yourself -: Browse to magix.com and click the My Account icon top
• Video Easy

  3 answers, most recent on 2/1/2021

  Unable to upload to YouTube
  I am unable to get Version 6 to upload directly to YouTube. When I attempt to sign in, it rejects my login because it says the browser isn't secure? If I use Microsoft Edge directly, I have no problem signing in to YouTube. Have I got to encode the
• Movie Studio

  One answer, on 1/29/2021

  RE: Cannot download previously purchased and registered product.
  @Paul-Courville Hi Which version of Movie Edit Pro and where are you trying to download it from? Your registered version download should be available in your account at magix.com. Login there - account icon top right of the home page - with the
• Off topic

  One answer, on 1/29/2021

  [Closed] Trying to activate Movie Studio 17.0 Platinum - Serial not working?
  I have no idea if my other post went through or not, but it forced me to sign in AGAIN so I could post. I'm getting a error -14 message saying my serial number is either invalid or its to another product, except Its to the product I'm trying to get
• Movie Studio

  22 answers, most recent on 2/6/2021

  RE: BUG 4K 100Mbps 30p drops 1/3 of frames on rendering - solution in post
  Well if you are not in a rush for it, the Humble Bundle offer for VPX has come up twice now in the last year and there is no reason to believe it won't be offered for a third time. Thanks for taking the time to share this Ray. I've googled but can't
• Web Designer

  One answer, on 1/27/2021

  RE: not login my server
  @Zdzisaw-Kpa Never post login details into the forum - this is the quickest way of losing your account and control of Magix software and your website. Also do not post serial numbers, order numbers, email addresses or contact details. Check that the
• Web Designer

  One answer, on 1/27/2021

  not login my server
  Login: Password: Not working www (login) -> Not working ftp:ftp.magix-online.com & sftp.xara.hosting:22
• Music Maker

  One answer, on 1/27/2021

  RE: Music Maker 2015
  @nesmond Hi . . . .  I got an "Error 14" window saying the serial number that I've had since I originally purchased the product was invalid . . . . When quoting error messages please include the full message as seen on screen. Error -14 means that
• Music Maker

  One answer, on 1/26/2021

  RE: Soundloop failed to download
  @Dave-Diaz You can try to download it directly from Producerplanet.com Just log into your user account with your login credentials and download the Soundpools from your products.
• Movie Studio

  7 answers, most recent on 1/25/2021

  RE: Moving license to new computer
  @Jerome-Mrozak Hi . . . . I need to find the "My Products". After the login it is not there. I merely get a choice of Magix Service Center and Logout. . . . . The only reason I know of as to why you do not see My Products is because you have not
• Movie Studio

  7 answers, most recent on 1/25/2021

  RE: Moving license to new computer
  I don't need to know how to login. I need to find the "My Products". After the login it is not there. I merely get a choice of Magix Service Center and Logout. Going to the service center gives me things to do, but none of them list my registered
• Movie Studio

  7 answers, most recent on 1/25/2021

  RE: Moving license to new computer
  @Jerome-Mrozak Hi . . . . The online instructions tell you to login, then go to "My Products". . . . The login is on the main Magix website at magix.com . Click the My Account icon top right of the home page HTH John EB
• Movie Studio

  7 answers, most recent on 1/25/2021

  Moving license to new computer
  I've a new computer and want to move my video editing license. The online instructions tell you to login, then go to "My Products". In my attempt (Jan 2021) there is no such link. How does this actually work?
• Music Maker

  6 answers, most recent on 6/27/2021

  RE: MusicMaker2021--missing upgrades each time I open program
  @MikeyB123 Hi Music Maker needs to connect to the Internet once per month to check the licence is current. What you are experiencing is possibly the program has not finished some housekeeping after shutdown. Try the following with the computer
• Video Pro X

  19 answers, most recent on 1/25/2021

  RE: Mangled Audio with every track
  @John-Smith5561 I'm stumped on what could be causing the issue. The sysinfo for Magix may give them a clue. As for support, Magix changed the look of the way to get to the end point, but the process is the same. I disagree with your statement that
• Movie Studio

  One answer, on 1/23/2021

  [Closed] Vegas Pro 17
  I got a new computer for Xmas and I want to move Vegas Pro 17 to my new computer. I am having trouble with the key code/sria number. Is there something I need to do to move over Vegas Pro 17 to my new computer? I downloaded everything but I am
• Web Designer

  5 answers, most recent on 1/24/2021

  RE: Your website has changed
  @Julie-Isard-Brown Welcome to the Magix user to user forums, so not a contact for any Magix staff and the website is not ours. Hence, I doubt whether anyone who posts here will be able to help you, but why not post screenshots of what you see when
• SOUND FORGE

  4 answers, most recent on 1/22/2021

  starting soundforge up
  Hello there. Since a few days ago (6) i have to deactivate my sf from my pc and reactivate again. why is this?? This is very anoiying because i have to go to another pc to get my info so i can login and do the whole deactivate / activate process.
• Music Maker

  4 answers, most recent on 1/21/2021

  RE: how to register music maker plus edition
  @JUAN-RICO-AVILES The previous owners of the software must unregister it from their account. They must contact Magix and usually pay a fee for this. Maybe it's also possible if they give their user account login credentials to Magix.com to you so
• Rescue Your Videotapes!

  4 answers, most recent on 1/20/2021

  RE: Problem with registering
  @Svein-Simonsen So, the problem you have is two-fold, if I've understood your latest post. Not just that your email address has changed but that you have forgotten your password for your Magix login! In the circumstances, I think your only solution
• Rescue Your Videotapes!

  4 answers, most recent on 1/20/2021

  RE: Problem with registering
  I don't have have the password for login with my old email. The mailsupplier does not exist anymore, so I can't be sent a new password.
• Movie Studio

  21 answers, most recent on 1/16/2021

  RE: MAGIX Movie Edit Pro Premium (US) - Standalone System Activation
  @pmikep, @browj2 Hi . . . . I don't see an obvious way to do it from the forum . . . . Your Magix account is on a separate domain - magix.com Click the Account login icon top right of the home page and log in with your email address and password
• Movie Studio

  One answer, on 1/14/2021

  [Closed] No password for my email login...Never made a password
  Activating my movie studio 15...says you have reached the maximum allowed number of simultaneously usable devices for this program...I made a email address Removed by Moderator. It didn't allow me to use my email...I have no password for the Removed