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  • Photostory
    16 answers, most recent on 7/8/2022
    RE: I have an MP4 clip inserted in my Photostory which will not play audio
    @Bribar79 Hi We need more information on the video clip you are importing. Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data
  • Movie Studio
    10 answers, most recent on 7/18/2022
    RE: sound interference when video overlay plays
    @bruce-clarke Hi Bruce . . . . I know ,clear as mud but can anyone help.... . . . . The issues are in there somewhere! 😂 They are: . . . . did the kevin stratvert thing make computer go faster . . . . Have you re-applied the 'fixes' from the
  • Rescue Your Videotapes!
    33 answers, most recent on 7/28/2022
    RE: VHS capture quality is very poor
    @cmclernon I'm back. 😉 Could you download the Video Easy PDF manual (for Movie Studio, it's on the Help menu>Download PDF manual) and post it on Google Drive for us. I'm assuming that the actual program you're using is Video Easy; the name of the
  • Video Pro X
    One answer, on 7/3/2022
    RE: i cant open the video part of the software
    @carlos-morales Hi and welcome to the forum We need more information. A more detailed description of the issue you are having - eg what steps you have taken, which dialogs do not open etc, a screenshot of the issue may help. Computer specification,
  • Movie Studio
    8 answers, most recent on 7/11/2022
    RE: Frustated once again. Hours of work lost.
    >Title objects on the timeline disappearing? No, at least not THIS time. >Chapter marker 'titles' disappearing, if so where from - timeline or in the Disc Menu editor? Timeline I started a second thread because I thought it was a separate
  • Video Pro X
    20 answers, most recent on 8/4/2022
    RE: Graphics card or new configuration?
    Unfortunately, the new configuration does not fulfill its role   Komputer (Computer) ASRock Z690 Pro RS Producent systemu (System Manufacturer)To Be Filled By O.E.M. Model systemu (System Model)Z690 Pro RS Typ systemu (System Type)Stacjonarne
  • Movie Studio
    10 answers, most recent on 7/18/2022
    RE: sound interference when video overlay plays
    @bruce-clarke Hi . . . . my video overlay starts to play then interference stops when overlay is finished.. . . . If the buffers size change does not fix the 'interference' noise, can you clarify what you mean by video overlay and post a screenshot
  • Movie Studio
    10 answers, most recent on 7/18/2022
    RE: sound interference when video overlay plays
    @bruce-clarke Hi . . . . my video overlay starts to play then interference stops when overlay is finished.. . . . If the buffers size change does not fix the 'interference' noise, can you clarify what you mean by video overlay and post a screenshot
  • Movie Studio
    81 answers, most recent on 7/25/2022
    RE: HEVC/H.265 files in Magix 2021 premium
    @Former user Hi Gid. That is the Microsoft one that they used to give away until I suspect MPEG LA had a word with them. I think that second one is to help with your phone's files that may be a proprietary variation or add on to the HEVC seeing as
  • Video Pro X
    10 answers, most recent on 6/30/2022
    RE: Will not accept my activation codeI
    @NJKatwoman Hi . . . . When I used the "New and improved" version of Magix . . . .   Please note Magix is the company not the program name. Which "New and improved" version did you purchase? If Movie Studio or Movie Edit Pro 2022 - it has been
  • Video Pro X
    One answer, on 6/26/2022
    RE: Movie Ediot Pro Premium 2022 Transitions don't work
    @Michael-Brotherton Hi Without knowing your computer specification, the issue is likely to be an incorrect setting in the Program settings, Device options tab - change the Processing and Export options to alternative available options until you find
  • Xara Designer Pro
    One answer, on 10/30/2022
    ai eps cmyk export still RBG in Illustrator
    I have Xara Designer Pro X 19, I'm using CMYK color model, then exporting file as Adobe Illustrator .ai or .eps, but when I (or the printing company) open the file in Adobe Illustrator, the colors are still showing up as RGB. I don't want to
  • Movie Studio
    One answer, on 6/25/2022
    RE: GoPro videos are only audio and black video coming in to Movie Studio
    @Cody-Aldinger Hi This is a common problem with GoPro videos - in the Program settings, Device options set the Import option to CPU and see if this works. If not then you may need to install Quicktime for Windows, however do be aware that this is an
  • Movie Studio
    4 answers, most recent on 6/22/2022
    RE: Problem with crashing Movie Studio Platinium 2022,Solved!!!
    @andrew1971 Hi Can you give more details in order to put the solution into context please, ie: Computer specification, Windows version and program version number, see this topic for what is required and please quote processor and graphics card
  • Music Maker
    6 answers, most recent on 6/17/2022
    RE: Why is this software so unreliable?
    The drivers used for Wave driver and Direct sound drivers are those supplied by Microsoft and /or the audio card/chipset manufacturers. If the Microsoft drivers are used, for some models of Realtek chipset I have found that they are not the full
  • Music Maker
    6 answers, most recent on 6/17/2022
    RE: Why is this software so unreliable?
    @Sunfox Hi . . . . the audio drivers are buggy as hell. I use the Magix Low Latency (since most of the other options do NOT work right . . . . The drivers used for Wave driver and Direct sound drivers are those supplied by Microsoft and /or the
  • Movie Studio
    One answer, on 6/16/2022
    RE: Audio not working properly after activationg HEVC codec
    @dibber-john Hi and welcome to the forum. . . . . MAGIX Movie Edit Pro Plus so i could edit video from GoPro Hero10 . . . . We need more information Computer specification, Windows version and program version, see this topic for what is required and
  • Movie Studio
    7 answers, most recent on 6/23/2022
    RE: MPEG-4-CODE
    @Veronica-vega Hi. As @johnebaker has said. Any questions regarding Vegas products must be asked here. For an answer to your Magix Video Deluxe question we need more precise information about your system such as the precise model number of your CPU
  • Movie Studio
    7 answers, most recent on 6/23/2022
    RE: MPEG-4-CODE
    @Veronica-vega Hi . . . . Magix deluxe plus . . . . What is the full name of the program and version number as found in Help, About ? We also need more information about your computer specification and Windows version, see this topic for what is
  • ACID
    14 answers, most recent on 6/16/2022
    RE: midi keyboard output
    unfortunately that is not my model. yamaha tech support said that a dummy in the headphone jack was the way to disable the internal speakers. in acid under that configuration i see the meter move as the organ is played but i cannot hear it as i
  • ACID
    14 answers, most recent on 6/16/2022
    RE: midi keyboard output
    @martin-smith Hi . . . . i have a keyboard with built in speakers . . . . Which make and model? How are you connecting it to the PC? Are you controlling a VST Instrument with it ? John EBForum Moderator
  • Xara Designer Pro
    5 answers, most recent on 6/14/2022
    RE: Embedded Google Fonts Error when publishing website
    @M61 Hi What happens if start a project in Web Designer 19 add a plain text text box and change the fonts as described in your post above? What is your computer specification, Windows version number, and Web Designer program version number, see this
  • Movie Studio
    4 answers, most recent on 6/14/2022
    RE: Mpeg4 codec
    @theodore Hi This is a public user to user forum.and I have edited your post has been edited to remove the image of your software - it was showing the serial number. Please do not post images showing serial numbers or other any other confidential
  • Music Maker
    2 answers, most recent on 6/13/2022
    RE: Need Help
    @william-p7472 Hi Assuming from your post you are having issues activating and setting up Music Maker - see this tutorial - . To add to @PATIENT-X comment - we need a more detailed information: A more detailed description of what you are trying to
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