• Movie Studio

  5 answers, most recent on 9/27/2023

  RE: Movie Studio Platinum 2022 - crash when importing a '.mp4' video file
  Many thanks for your reply John. Apologies for the delay...I've only just had chance to get on my computer again! :-( Looking at Windows 10 device manager, my PC has two graphics cards: 1. Intel(R) HD Graphics 530 (Built-in) 2. NVIDIA GeForce GTX
• Movie Studio

  4 answers, most recent on 4/19/2023

  Flickering playback and rendering
  Hi, I am trying to make a movie with clips done on different cameras and am getting a flickering effect on some clips during playback and rendering. The problematic files are AVI 3840x2160, 16:9 and 60 fps. Other files in the movie project playback
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT Welcome to the Magix user to user forums. Your screenshot shows that the error is being caused by a problem with "ntdll.dll" which is a Windows core file, so not a problem with VdL directly. You need to have your Windows installation
• Movie Studio

  9 answers, most recent on 2/26/2024

  RE: cannot copy video effects
  @Greg123 Hi Greg. I have deliberately not replied to this one before today to see if anyone else was willing to step in first and try with an explanation. I would be surprised if applying the same processing to the end of a long video clip would
• Video Pro X

  5 answers, most recent on 6/28/2023

  Export codecs asymmetric load across CPU & GPU
  Export codecs asymmetrical loads across CPU & GPU are vastly different depending on the codec chosen. sample file is 15 min 4k capture from go pro hero mini 11. For example the AV1 codec relies heavily on the onboard cpu processor maxing out its
• Movie Studio

  6 answers, most recent on 12/1/2023

  RE: Audio sync
  @Leroy-Johnson Hi If the video is from and iPhone, or other mobile device, then this is most likely caused by the video being Variable Frame Rate (VFR) Download and install MediaInfo and analyse one of the clips causing the issue , see this tutorial
• ACID

  9 answers, most recent on 11/26/2022

  RE: Acid Pro 11 Programme Update Error
  @Gurmeet-Dhir I would guess this is caused by the M1 processor which uses a different set of instructions compared to x64 processors. As long as all necessary instructions aren't correctly translated between each other it will not work. Maybe
• Movie Studio

  38 answers, most recent on 12/25/2023

  RE: Problem with Movie Studio Edit 2024 Platinum
  @Robert-Doherty Hi Robert. Sorry for the previous short reply. More grandchild duties. So I'll try to explain the above. I now know you have an 11th gen Intel i5 with six cores which would give you 12 virtual cores. That should be enough but there
• ACID

  No answers, created on 1/11/2023

  Video lagging
  My Acid 10 runs on Windows 10. The video is lagging, but it's the only program who does so. My pc has this specs: AMD Ryzen 7 3700X 8-Core Processor 3.59 GHz, 16Gb ram, Nvidia GeForce RTX 2060. Any suggestion to what it might be?
• Video Pro X

  111 answers, most recent on 1/29/2025

  RE: Feedback about VIDEO PRO X15
  @Craig-Wilkins Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system, see this topic for what is required and please quote processor and graphics card make/model
• SOUND FORGE

  5 answers, most recent on 6/2/2023

  Compatibility of Magix Sound Forge Version 16 with Windows 7 64 Bits
  Dear members of this forum, I'm from Brazil and I have the full version of Sound Forge Audio Studio 16, but unfortunately I can't install the program because a message appears that my operating system is not compatible.I have Windows 7 - 64 bits -
• Movie Studio

  4 answers, most recent on 4/29/2023

  RE: Help Please Movie Studio 2023 Suit Crash on Startup
  Hi Jim, and welcome to the user to user forums. You missed out the important part. Error in module "Elements OFX" Which seems to be the problem and is a third party effect. We need to know your complete computer specs including processor make and
• Movie Studio

  10 answers, most recent on 3/19/2023

  RE: imported mp4 video plays sound but no video
  @Mike-Orland Hi . . . .  If I get a new video card do you think everything will be okay if I change the setting back to the graphics card . . . . As @Former user has commented your system specs are necessary. I doubt the motherboard has the correct
• Video Pro X

  28 answers, most recent on 9/24/2023

  RE: VPX14 Chroma Key not as good as MEP2014's?
  @CubeAce - that's some extreme green screening going on there 😲Yes, thanks for the advice re: keep the old set up/projects. I guess I'll have to stick to using the old set up with the prior projects then*. Given what you wrote, MEP2023 will have the
• Movie Studio

  7 answers, most recent on 4/18/2023

  RE: Very slow rendering on new win 11 gaming PC
  @chuck-hunnicutt Hi . . . . NTX 3060 . . . . Do you mean RTX 3060? In addition to the comments from @Former user, @CubeAce, @AAProds do ensure that both the RTX 3060 and the Intel iGPU drivers, if you have one in the i7, are up to date - the latest
• Movie Studio

  10 answers, most recent on 3/19/2023

  RE: imported mp4 video plays sound but no video
  @Mike-Orland Hi In addition to @Former user comment, no video can result from an incorrect setting within the program, a third party plugin being necessary or a hardware compatibility issue. What is the computer specification, and Windows version,
• Music Maker

  6 answers, most recent on 11/4/2022

  Minimum processor for Musicmaker 2023 Pro
  I want to purchase MusicMaker 2023 Pro, the minimum requirements for the processor are 2 GHz, my processor is 1.8GHz, will my computer run the program? I have all the remaining minimum requirements. Just want to make sure my computer will run the
• Movie Studio

  39 answers, most recent on 8/12/2023

  RE: Movie Studio - Audio and Music Editor 3
  @dgclayton Hi Does the Music Editor start if you browse to the folder: C:\Program Files\MAGIX\Movie Studio 2023 edition \MusicEditor and double click on the file MusicEditor.exe If not try disabling your Antivirus and test again. If the program
• Movie Studio

  One answer, on 9/15/2023

  [Closed] Sony Vegas Pro 18 and Pro 21 KEEP FREEZING WHITE RENDERING
  Dear Magix..   I have been a loyal user of Sony Vegas 15 and 18 pro and most recently purchased Vegas 21 pro.   A problem is occurring. Both 18 pro and the new 21 are freezing on rendering.  Almost immediately.    I have tried so many things. 
• Movie Edit Now

  One answer, on 3/13/2023

  RE: Kleur
  @bennie-b Hi, Hallo In the program settings change the Video mode to Compatibility mode (Video for Windows). If this does not fix the issue, what the specification of your computer system including Windows version and program version, see this topic
• Movie Studio

  87 answers, most recent on 4/27/2023

  RE: Video replay speed faster than original loaded video
  @hwinter2 Hi . . . . video was filmed with a Photo/Video Camera  . . . . What make/model? Can we have the MediaInfo data and you computer specifications and the settings for Import, Processing and Export in the programs settings, Device options tab,
• Movie Studio

  23 answers, most recent on 3/28/2023

  RE: Program/Application Crashing
  OS Name    Microsoft Windows 10 ProVersion    10.0.19043 Build 19043Other OS Description     Not AvailableOS Manufacturer    Microsoft CorporationSystem Name    DESKTOP-MA06AIVSystem Manufacturer    HPSystem Model    HP EliteOne 1000 G2 34-in Curved
• Movie Studio

  13 answers, most recent on 9/21/2023

  RE: Trying to make video with songs and Still images
  @Jay-Rouse Hi and welcome to the Magix user to user forums. From a 'sticky' post on how to ask questions on the forum. This helps speed up and possibly give better answers to the problems people face.   A few tips on posting in the forum: Please
• Movie Studio

  5 answers, most recent on 9/27/2023

  RE: Movie Studio Platinum 2022 - crash when importing a '.mp4' video file
  @mike_w Hi . . . . tried to import a .mp4 video file into the programme on my desktop PC. This causes MSP to crash straight away (closes without any error message being displayed) . . . . We need more information to help diagnose the issue you are