• Movie Studio

  18 answers, most recent on 3/2/2021

  RE: Magix movie edit pro 15 no responding after downloading MP4 codec
  @Malcolm-Baines Hi . . . . MP4 codec . . . . Precisely which codec did you purchase? MP4 is not a video codec, it is a container file format which can contain many different types of video and audio encoded with a variety of codecs. As @Former
• Video Pro X

  122 answers, most recent on 11/21/2021

  RE: Proposed new computer specs for using VPX
  @browj2 For future proofing 850w power supply. For example Rtx3080 and rtx3090 will draw 750w I upgraded from gtx 1660ti to Rtx270 super. As these cards are big, it would be ideal to purchase a card bracket to keep it well secured. 32gb ram would be
• Music Maker

  22 answers, most recent on 2/26/2021

  Constant freezing and issues with software
  Software freezes EVERY single use, especially when using the MIDI or various instruments in the application. Audio occasionally stops playing when selecting instrument preset, also program freezes completely, though in task manager it does not
• Movie Studio

  14 answers, most recent on 11/15/2021

  RE: MOVIE EDIT PRO PLUS 2016: ANIMATED GIF?
  @Former user @terrypin @johnebaker @SP. @craig-dingle @Erling I thought that for some time now there were security risks with the animated GIFFs themselves with some websites not allowing them to be loaded. I just tried to load one here and got
• Movie Studio

  14 answers, most recent on 11/15/2021

  RE: MOVIE EDIT PRO PLUS 2016: ANIMATED GIF?
  @johnebaker @terrypin @Former user Some years ago Movie Edit Pro needed Quicktime to be installed to export a GIF. It seems to me that Magix didn't implement an algorithm inside MEP but instead used the converter offered by Quicktime. Since
• SOUND FORGE

  6 answers, most recent on 2/20/2021

  RE: Can't reinstall Sound Forge Audio Studio 10.0
  @AuntieM @rraud For security reasons, please do not display or reveal your serial number or machine i.d. Currently, desktop machine i.d is irrelevant or upgrades to hard drives or components, your serial number and original email is sufficient,
• Movie Studio

  One answer, on 2/18/2021

  RE: Can't sign in to YOutube for upload
  @Ice-Jack Welcome to the Magix user to user forums. Clearly, MEP 2013 is now a rather "old" version of the software and, since it was first released, Google has made numerous changes to the uploading process for YouTube. From your error message I
• SOUND FORGE

  2 answers, most recent on 2/17/2021

  RE: Upgrade Sound 9
  @RoadsPilot Hello, Welcome Before getting any help from other members please edit message and remove all personal information including serial and Id numbers in your message for security reasons. "I've Sound Forge Audio 9 and I try to update my user
• Movie Studio

  2 answers, most recent on 2/16/2021

  RE: Unable to activate my Movie Edit Pro (v. 11) app, what's the problem?
  @Phil-Brubaker Welcome to the Magix user to user forums. The current latest version of MEP is version 20. Therefore your version is 9 full releases behind and, I suspect, not designed to run properly, if at all, under Win 10, sorry! The activation
• Music Maker

  7 answers, most recent on 2/14/2021

  RE: Moving program to another computer
  @RowanC Hi Check your Antivirus/Firewall is not blocking the program from accessing the Internet, if necessary turn it off and try to log in the Store. If the AV is blocking then you need to add an exception for Music Maker. If the error still
• Music Maker

  7 answers, most recent on 2/11/2021

  RE: Adding Instuments
  Hi John Thank you for your help so far. I turned the Real time Protection setting off in Windows Security and I uninstalled my anit virus McAfee software as well. Now I'm getting the error message box when opening the program as Administrator. The
• Web Designer

  4 answers, most recent on 3/15/2021

  RE: your site is not secure
  @Former user Hi and welcome to the forum . . . . Browser says site is not secure . . . . I assume this is Chrome saying your http:// web address is insecure - you can disable the 'Site not secure' warnings in Chrome which is enabled by
• ACID

  4 answers, most recent on 2/7/2021

  RE: error message
  i was using AVG which i have unistalled. i am still getting the same problem. what are the steps to correct this issue?   Did you try and disable built in Windows defender? Select Start  > Settings  > Update & Security  > Windows
• Other products

  4 answers, most recent on 2/6/2021

  RE: MP3 deluxe 19 stop working
  @Gert-Vrey It is very likely that this was caused by a recent Windows 10 update. MP3 deluxe 19 runs so unstable on modern Windows 10 that Magix stopped development a long time ago. In which folder did you install MP3 deluxe 19? Under "Program
• Music Maker

  3 answers, most recent on 2/4/2021

  RE: using mp3s
  @matthew-sjogren It could be that there is some security reason that prevents you from buying. You need to contact sales support at infoservice@magix.net to help you.
• Music Maker

  12 answers, most recent on 2/6/2021

  RE: Vita rock drums aren't working.
  @Bluesea Hi . . . . They were working before. I have the new update. Please fix this. . . . . Have you updated from Music Maker (MMM) 2020, or earlier, to MMM 2021? Is this the update dialog you had If so did you open the Changes in this patch
• Movie Studio

  36 answers, most recent on 2/3/2021

  RE: Video Deluxe 2019 is stuck after clean install?
  @AAProds @Erik-Arends Hi. If AApods suggestion doesn't work also try to make sure your computer has internet access when the program is running and that you have the security scans for the program in Defender and / or your antivirus set not to scan
• Movie Studio

  15 answers, most recent on 2/7/2021

  RE: Program crashes
  @johnebaker @john-e @john-e Hi John-e. What I failed to notice and John picked up on is it isn't a missing file but information that the instruction is not being carried out due to some problem within the machine. Looking up Exception 0xc0000005 "
• Video Easy

  3 answers, most recent on 2/1/2021

  Unable to upload to YouTube
  I am unable to get Version 6 to upload directly to YouTube. When I attempt to sign in, it rejects my login because it says the browser isn't secure? If I use Microsoft Edge directly, I have no problem signing in to YouTube. Have I got to encode the
• Off topic

  One answer, on 1/28/2021

  RE: Denied Purchase
  @Concetta-Peters It's very likely that this is caused by some security mechanism. You can contact sales support at infoservice@magix.net to help you.
• Web Designer

  3 answers, most recent on 1/28/2021

  RE: Website Won't Update
  Hi John Thanks for getting back to me. I've sorted it now, my provider had updated their security on the servers - Thanks anyway!
• Movie Studio

  6 answers, most recent on 1/24/2021

  RE: Start up
  @Chris-Meynell Hi Chris. You may have accidentally told windows to load the program at startup. In which case delete it from the start up menu. That could be one cause. There could be another explanation but I can't think of it at present. I do
• Movie Studio

  16 answers, most recent on 1/23/2021

  RE: Data leak?
  @CubeAce Hi Ray, I was referring to the the part within MEP that allows access to anyone's One Drive or other cloud storage spaces. That would be "Cloud Import" under the Import tab. It does nothing in MEP2021 and VPX12 for me. It seems to be
• Movie Studio

  16 answers, most recent on 1/23/2021

  RE: Data leak?
  @CubeAce Hi Ray . . . . Hi Terry. . . . I'm also interested in why you chose a separate application to store your passwords. . . . . Do you mean me? I use a separate application because it is inherently more secure. John EB