• SOUND FORGE

  One answer, on 4/2/2025

  RE: Soundforge 9.0e won't activate anymore.
  Welcome to the Magix Sound Forge users community @Carol-Naselow,Was Sound Forge 9 working before on the Win 11 PC? if SF-9 was newly installed, where did the installer come from Do you have the correct activation serial and email address. SF-9 is
• Movie Studio

  24 answers, most recent on 9/20/2025

  RE: Inserting a clip on the timeline
  @Pete-Lowland keep a list so that you can post it. Issues that you are having. Sometimes it's just learning where things are and how they work within this particular program. And it might take some getting used to. There are some saying that the
• Other products

  5 answers, most recent on 8/12/2023

  RE: [Solved] Trouble with Codecs. I ordered one a week ago, but it's not working.
  @Afrikitty Welcome to the Magix user to user forums. First, I hope you are aware that Movie Edit Pro MX is now a very old product, initially released about 2010 I think. So, it is more than possible it will not run successfully under any recent
• Off topic

  4 answers, most recent on 2/14/2023

  RE: [Solved] Problem in login to MAGIX personal area on web site
  @Sakari-Kauhanen Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. With apologies, I have edited your post to remove your email address which should never be posted to a public forum like this one. Please email
• ACID

  2 answers, most recent on 9/1/2025

  RE: Zukunft von Acid
  @chrisdam Welcome to the Magix users forums. There are no Magix staff present here. The only method by which you can receive any sort of answer to your question is if you send it in an email to infoservice@magix.net. JeffForum Moderator Google
• Movie Studio

  3 answers, most recent on 7/13/2024

  RE: quicktime
  @Michael-Stanick Michael, FYI, this is only a user forum. There's no Magix staff here.
• ACID

  8 answers, most recent on 9/24/2024

  RE: What is shopprocessgui.exe
  @David-El-Melky Welcome to the Magix user to user forums. Unfortunately, your first post is to a thread asking a very different question to the one you raise. Hence it has been hidden. Please start a new thread with your question and include as much
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  @browj2 Hi John, Thanks for this. The email link which @SP. and @Reyfox posted is the one stated in the email, under FAQ #4. But I agree, the button to Join the Boris FX Community does take you somewhere very different! Like you, I already had a
• Photo & Graphic Designer

  One answer, on 1/9/2025

  RE: I need to reinstall Xara on my new computer
  @Sparky263 Hi When you purchased the software you get 2 activation slots for installing on 2 computers, you can install the software on as many computers as you wish, however only 2 can be active concurrently. This is a very common method of
• Music Maker

  2 answers, most recent on 4/2/2024

  RE: updata gone worng
  @jesse-drumgole Hi Please do not post multiple times on the same issue. I have removed the 5 duplicate posts. This is a user to user forum so getting a response will depend on when a fellow user is on line who can help with the issue. John EBForum
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @Ronald-Henderson Hello Ronald, Your photostory.ini file is probably corrupted. Go to: C:\Users \User \AppData \Roaming \MAGIX \Fotostory_2025_Deluxe and then delete Photostory.ini. When starting Photostory Deluxe it will be created automatically
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 I read a comment on Reddit some weeks ago from a former support staff member who worked for 10 years at Magix. In December they get like 80% of their yearly support request volume, because all kinds of users want to finish their yearly
• Samplitude

  4 answers, most recent on 9/2/2024

  RE: Bus "audio" objects PLEASE!
  @Daz_Harris Welcome to the Magix users forum, so not a guaranteed contact for any Magix staff, sorry. However, I suggest you email infoservice@magix.net and ask that they pass your suggestion to the Samplitude developers. I assume this is for
• Other products

  5 answers, most recent on 2/9/2025

  RE: forum for vegas
  @vasilis-nik Hi . . . . . I post questions at vegascreative software ,but i never receive answers . . . . I have checked the Vegas forum and you have not posted any questions according to your profile. John EBForum Moderator
• Video Pro X

  17 answers, most recent on 5/2/2025

  RE: Ignite Color: Cine Commercial and Ignite Keying & Flares Release
  @CubeAce in the Hitfilml user forum, there was a lot of worry when Artlist took over. I personally own Hitfilm Pro and Ignite Pro 5, so was keen to know what the future was going to be. They made a lot of promises that they didn't keep. We in the
• Samplitude

  2 answers, most recent on 4/14/2025

  RE: list of MIDI controls for VITA instruments?
  @psychojosh13 Hold down the CTRL and ALT keys and click on a VST GUI control. This will automatically create an automation curve for the clicked control. Vita Instruments are based on the Independence Sampler VST, which has 128 manually assignable
• SOUND FORGE

  One answer, on 1/27/2023

  [Solved] Izotope
  When I click on it, a window pops up and asks me for my user/password. it comes with SF Pro
• Video Pro X

  One answer, on 11/4/2024

  RE: DOWNLOAD DOESN'T WORK.
  @George-Kennedy Welcome to the Magix users forums! The most common cause for the problem of the program download failing is the fact that the user's firewall and/or antivirus is blocking the connection between your computer and the Magix servers.
• ACID

  One answer, on 6/16/2024

  RE: serial number
  @Kitata-Arafat Welcome to the Magix user to user forums. From where, exactly, did you download the software? If this was direct from Magix, assuming you have bought it, the confirmation of purchase email would have included all necessary serial
• Photostory

  6 answers, most recent on 8/24/2025

  RE: "Sound Optimization", disappearing transitions, transition/music issue
  @Robert-Madison Great to hear the issues are resolved and thanks for the feedback. However, John's advice was primarily concerned with the Object Mode selection. Did that also resolve the Sound problem or was there something else you did to correct
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Ross-Abas Your posts have been hidden since this is the forum for Magix Video products and you are asking about Sound Forge! Please create a post in the Audio area of the forums in order to receive help from other users. Also, please specify
• SOUND FORGE

  3 answers, most recent on 8/18/2025

  RE: I am unable to register the activation code sent to me for my audio
  @Geoff54 Welcome to the Magix users forums. Unfortunately, your first post asks a question about Music Maker, in a thread about Sound Forge. Hence it has been hidden since misplaced posts like yours are regarded as thread-hijacking. Please create a
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  Extra Information   File:                C:\Users\Steve Marshall\AppData\Local\MAGIX\SOUND FORGE Pro\18\dx_grovel_x64.log   File:                C:\Users\Steve Marshall\AppData\Local\MAGIX\SOUND FORGE Pro\18\vst_grovel.log Problem Description  
• Web Designer

  2 answers, most recent on 6/7/2023

  RE: [Solved] Online catalog
  @Denise-HB The online content catalog is accessible one year after purchase. You can usually download the whole catalog to your hard drive as a backup (which currently doesnt work correctly as far as I know). Each subsequent year you need to pay