• Video Pro X

  7 answers, most recent on 8/21/2025

  RE: Import boosted video from Pixel-phone gives error
  @GerritOut Your system probably doesn't have the video codec for that file. It's easy to find out what codec is being used: download and install MediaInfo by following this Magix tute. On the View menu, choose the Text view then copy and paste the
• Movie Studio

  14 answers, most recent on 3/26/2025

  RE: MP3 imports are being reduced to 4-seconds length + Not playing!
  @Apollo89x Hi @AAProds commented: . . . . Unfortunately, the Number 1 Result can be such because its owner/manufacturer has "paid" to have it appear at the top of any listing! . . . . I would add to this, if you search Google for the 'best Youtube
• Music Maker

  2 answers, most recent on 8/24/2024

  RE: Got new laptop
  @Alex-Kirkwood Go to your Magix account, log in and go to My products. Find the listing for whichever version of MM you wish to install on your new laptop and download the installer. You will also find your serial key there. You should also check
• SOUND FORGE

  One answer, on 7/17/2024

  cannot unzip the file
  sound forge studio 17 downloaded but will nnot unzip on my mac
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  I have just downloaded movie maker 2025 but am unable to open it to get started, it just freezes on the page of the canoe. I have uninstalled and reinstalled but still no joy. Any advice welcome
• Music Maker

  5 answers, most recent on 6/7/2023

  [Solved] UNABLE TO INSTALL PURCHASED PRODUCT
  I purchased MUSIC MAKER PREMIUM. Attempted to load it on a Windows 7 computer. Install failed, system is out of date-uninstalled software. Bought a new computer and attempted to install from my purchased item and the web page downloads the free
• Music Maker

  20 answers, most recent on 1/28/2026

  RE: Music Maker update 33.1.1.19
  You can view your currently installed version and trigger the download and installation for available updates in the start dialog of the software. My current version shows 32.1.0.18 on both the start screen and help > About. When I use "Update
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Can-Dive Thanks for the download link. My antivirus insisted on scanning the download first but came up clean. I am not against paying for a codec. I'm against being made to have any form of Microsoft account. I didn't even worry about paying for a
• Music Maker

  3 answers, most recent on 6/25/2024

  i need help with the music maker MX Installer
  so like the title says i tried to download the installer for music maker mx (i purchased it in 2012) and run it but it shows up like itll load but crashes at zero percent when trying to download the installer ive disabled the firewall the virus
• Movie Studio

  4 answers, most recent on 12/23/2024

  RE: Looking for tips for MS 2025
  Brow, i beat you to it lol. i did subscribe to your YT page a few days ago . i use 4K downloader to download video's from the net that i want to use later for reference. i have complied a bunch from Magix YT site already but like i said they are
• Movie Studio

  24 answers, most recent on 9/3/2024

  RE: Xara 3D Maker 7
  Thank you Bol it workes i downloaded now and it works maybe because Adblocker prevent from opening the page . thanks again
• Samplitude

  13 answers, most recent on 7/26/2024

  RE: Update/Patch for Samplitude Pro X8, Pro X8 Suite und Music Studio
  FYI, it was not in the email from Magix with all the downloads that come with SProX*Suite.
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  What are the general length/duration) of the files you are encoding Paul .. if that makes any difference? What are the attributes of the master PCM (wave) files, so I can try to duplicate the behavior. A MediaInfo readout would be good. If you do
• ACID

  12 answers, most recent on 9/12/2023

  RE: [Solved] Magix Independence (latest version)
  OK, I figured it out. I downloaded Samplitude Pro and registered it with a 30 day trial license. It turns out I needed to use a MIDI track and not a stereo track. I was able to get Independence Pro working in Samplitude. Then I went back to ACID
• ACID

  3 answers, most recent on 3/6/2025

  RE: Loop Library
  Ok, I'm joining the club. Downloaded Acid Pro 11 yesterday and can't find any library or ''loops starter bundle''. Is there still any content included with the app when we buy it ? I tried this with no success: C: / Users / Public / MAGIX / Common /
• SOUND FORGE

  3 answers, most recent on 12/23/2025

  사운드 포지 17프로 재 설치 문의 합니다.
  컴퓨터 오류 때문에 컴퓨터 전체를 포멧 후 다시 설치하여. 사운드 포지 17도 새로 설치를 하여 실행을 하면 오존 창이 뜨면서 일련번호를 입력하라고 하여 제품 구매 할 때 받은 일련번호를 넣으면 다르다고 합니다. 이메일로 다시 다운을 받을 프로그램을 받았스면 좋겠습니다. Google translate: Due to a computer error, I had to format and reinstall my entire computer. When
• Music Maker

  One answer, on 9/22/2025

  RE: Unlimited Loops Issue
  @Daniel-Howard A serial number for a Magix software begins with a P3 and then six blocks of five numbers separated by dashes. Did you buy Music Maker 2025 or 2026? Between version 2018 and 2024 there was a Free Edition you could simply download and
• Photostory

  30 answers, most recent on 2/25/2025

  RE: How To Add Audio To Photostory Deluxe 2021 Slideshow
  @Robert-Madison Have you downloaded and installed all the additional content that is available after you registered and activated the app? Jeff Forum Moderator As I was never informed that there was "additional content", no. I "upgraded" from Easy
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  @bzan  I tried installing both the Sony Archive file and the original one I got as an upgrade from Sony. This could be the issue. As far as I know, Magix updated the installer after they took over Sound Forge from Sony. Maybe the Magix installer has
• Off topic

  3 answers, most recent on 7/13/2024

  RE: Movie Studio, Music Maker
  Hello..tech support. I have a account download issue with a library on my account stating it has reached a download limit...Please refresh this, as my libraries here got wiped out, I'm now rebuilding newer systems, regetting content/ directed into
• Music Maker

  6 answers, most recent on 8/4/2025

  RE: Help
  @EDWIN-RIVERA So, did you buy Music Maker Premium Editions in the past or did you simply install the Free Edition and maybe bought some assets in the in-app-store? The download link for Music Maker 2024 Free Edition (the latest Free edition that was
• Photostory

  One answer, on 7/1/2024

  RE: User Manual
  @John-Granger Welcome to the Magix user forums. I've just opened PS 2024, gone to Help>Download manual (pdf) and via a series of links found and downloaded it! So yes, a manual is available! The version number is 2024.230928.0238. HTH JeffForum
• Web Designer

  2 answers, most recent on 6/7/2023

  RE: [Solved] Online catalog
  @Denise-HB The online content catalog is accessible one year after purchase. You can usually download the whole catalog to your hard drive as a backup (which currently doesnt work correctly as far as I know). Each subsequent year you need to pay
• Movie Studio

  3 answers, most recent on 5/12/2024

  RE: Upgraded trial V Pro Suite 365 to monthly sub. failed registration
  @Eugen-Frunza It could be that you need to install a different version. Please enter your serial number here. This should give you the correct installer download link. https://www.magix.com/int/support/my-service-center/product-downloads/