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  • Movie Studio
    2 answers, most recent on 12/18/2022
    [Solved] Movie Studio 2023 NewBlue Essentials lockup
    I have just purchase Movie Studio 2023 Suite. Included with that is NewBlue Essentials, which is one of the main reasons why I bought the Suite version. I installed Movie Studio then went through the process to Activate NewBlue Essential, install
  • Music Maker
    4 answers, most recent on 12/31/2024
    RE: Magix Music Maker 14
    I have 14 installed but it won't accept my code. I just submitted a ticket so we shall see. imo Magix Musicmaker was the best, could make whole music videos. Can you do that with the newest versions?
  • Movie Studio
    4 answers, most recent on 8/22/2025
    RE: Program fonts
    @me_again HI Andy . . . . Does VDL 2026 have a larger icon? . . . . There is no change in the text size, however some icons can be enlarged see video below, this applies to all versions of MEP/MMS/VDL and VPX since, IIRC, 2018. John EB
  • Video Pro X
    10 answers, most recent on 7/19/2024
    RE: Editing Title Templates
    @AAProds Hi Al, You can type in the text editor box where it may be easier to see and read what you are doing and you can see it on the monitor. If you open the text in the monitor, you don't see the placement on the screen until you close it
  • ACID
    8 answers, most recent on 9/24/2024
    RE: What is shopprocessgui.exe
    Oh, I see, I'm sorry, thanks so my SP for clarifying it 😀
  • Video Pro X
    4 answers, most recent on 1/10/2025
    RE: [Closed] Reduce Frame rate in Pro X 19
    Thanks for your responses. I apologize for my error. I was referring to Vegas Pro 19! I will try John's solution (if it, in fact applies to my software) and see what happens. Again, sorry for the confusion! Steve
  • Music Maker
    2 answers, most recent on 11/19/2022
    RE: [Solved] In Music Maker 2023 Premium, why cant I "Pan" left or right?
    @Matthew-Buitron Welcome to the Magix user to user forums. I see what you mean but there is a solution. By default the mixer appears like this: Find the ellipsis (in the centre of the panel) that I have highlighted. Drag it upwards, and the mixer
  • Movie Studio
    15 answers, most recent on 10/7/2024
    RE: MEP 16 Pro Plus - Compatibility With Discounted Package 'AI Plug In's
    @CarpentersMate Hi. Long time no see. I can't find that promo package.. Ray.
  • SOUND FORGE
    28 answers, most recent on 1/27/2025
    RE: INSTALLING LEGACY PLUG-INS
    @Burton-Allan Do you have current graphic drivers installed? Just in case Ozone and other plugins need graphics acceleration? Maybe that is why you can only see the parameter view instead of the visual plugin interface.
  • ACID
    8 answers, most recent on 3/20/2025
    RE: Audio warp in Acido Pro
    hi maux you can do it much like manual warping in abelton inside beatmapper what i do is first run the beatmapper wizard on the file (it only works on beatmapped files not loops or single shots ) then while you are still in the clips properties page
  • Music Maker
    One answer, on 11/5/2022
    [Solved] Where MM2023 download the vst instrument
    I wanted to backup the vst intrument files but I see that MM2023 don't do it in the " C:\Users\you\Documents\MAGIX downloads\Installationsmanager " anybody know where, thanks.
  • Movie Studio
    44 answers, most recent on 9/12/2025
    RE: some objects cannot be moved on the timeline. Others can...
    @Alfns Hi Thanks for the image, however we need to see the full time line, as well as all the tracks, use the icon indicate in the image below to adjust the view of the timeline to its full length, select the video clip, that you tried to move shown
  • Music Maker
    10 answers, most recent on 2/11/2023
    [Solved] 2023 Music maker - Updating free version to paid premium
    I was using the 2023 Music maker free version and then paid for the 2023 premium version. Downloaded the premium version from the links in the confirmation email. When installing - it uninstalled my free version and then only reinstalled the free
  • Movie Studio
    26 answers, most recent on 1/17/2025
    RE: Blu ray disk chapters blank
    Hi @johnebaker I don't want to be rude but I am more than 30 years of software engineer so I am aware the difference between burning an ISO or a data DVD (your point 2). I made several DVD and BD with PowerDirector so I consider myself confident on
  • Movie Studio
    13 answers, most recent on 5/15/2026
    RE: MMS 2025: New AI Effects
    @browj2 Hi John The error messages I am getting are the same as those you posted above. After further testing I get the following results with the 3 Device options set to: all iGPU: No errors all RTX - errors as above. Import set to RTX ,
  • Music Maker
    2 answers, most recent on 12/12/2022
    RE: [Solved] Can't use premium
    @nothingness Hi If you signed in (Join) on the Start screen - you will see you email address top right of the start screen, if not do so. Did you download and install all the extra content that became available after activation? Again if not do so -
  • Movie Studio
    12 answers, most recent on 4/9/2026
    RE: How to stop Magix trying to force me to install Travel Maps everytime?
    @Apollo89x I do not have Magix Travel Maps. Never wanted them. Have no personal use for them. I do not get notifications asking me to download it. I think you have to be very careful when you set either of the Magix video editors up and don't just
  • Video Pro X
    165 answers, most recent on 4/10/2025
    RE: [Closed] Website Observation
    @Reyfox @Gid What I find interesting is Magix's own statement on their news pages. See any glaring omissions? Ray.  
  • Photostory
    3 answers, most recent on 10/3/2025
    Photo showing up that is not there
    How do I get rid of this photo that keeps showing up at the end of the slideshow? I circled the location so you can see there is nothing there, even though there is a picture that is showing up, and it shows up in the exported version as well. And
  • Movie Studio
    One answer, on 12/25/2025
    RE: [Video Delxue 2026 premium] always crashes during export
    @FIA2008 Hi The export crashing for different formats would suggest there is an issue with a video/image object or an effect/transition applied. If the export crashes at the same movie time, if you did not note this then export again and watch the
  • ACID
    2 answers, most recent on 5/1/2023
    [Solved] Waves V9 VST's not showing in ACID
    Does anyone else have this issue, or has anyone figured out a fix for it? I have done a fresh format/reinstall and for whatever reason only the VST3 versions of my waves plugins are showing up in ACID, when the VST2's used to as well prior to the
  • Other products
    2 answers, most recent on 12/27/2022
    RE: [Solved] burnig problem
    @bruce-mcmillan Welcome to the Magix user to user forums. Which Magix video programs and what is the make and model of your DVD burner? What has changed on your computer since you were last able to use it to create a disc? The latest Magix Burn
  • Photostory
    2 answers, most recent on 4/8/2026
    RE: Difficulty finding a tutorial to animate pictures in slideshow
    @elizabeth-lBette Hi, Please upload your images directly to this site using the upwards arrow button near the right of the button bar above your comment. Also, please show the entire Photostory screen, not just parts of it so we can get a better
  • Movie Studio
    6 answers, most recent on 12/13/2024
    RE: Reading a HDP format
    @MonsterCarp It appears to me to now be a MP4.HDP file that nothing can seemingly open. What is the name of your source file? I suspect what you're seeing is the Magix-generated HDP file of your original MP4, which has the name "MP4". Example: I
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