Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I am having the same problem. I am going to try some of the the solutions suggested and see if they work. I do not want to get a firewall but I am wondering is the ilink the cord that will plug into the extra space on the camera the looks like it m

SOUND FORGE

11 answers, most recent on 4/14/2026

RE: Welcome window keeps popping up on startup

Hi again. Well, that seemed to do the trick. I disabled my security/firewall, then reinstalled SF, re-enabled security and launched SF thru 'Run as Administrator' tab. So far it's working like a charm. I am having no issues at all. I thank you for

ACID

267 answers, most recent on 4/2/2026

RE: Feedback on ACID Bugs

I don't get it, either. Went back to using Acid Pro 10, as it does work----somewhat. Have some issues here and there with it, however. And a bit ironic, as they are still selling another former Sonic Foundry/Sony product---Sound Forge---and in fact,

Music Maker

36 answers, most recent on 12/17/2025

RE: Need help fixing magix..am losing hope

@Bart-0251 Ntdll is part of Windows. A crash there is usually a driver problem. Windows 11 is currently so broken (thanks to the way Microsoft now develops software mainly with AI), that a recent update may cause this problem. This would explain why

Other products

2 answers, most recent on 6/16/2025

RE: Clearing que

All Magix photo/video software work on the concept of Projects. If you want to start fresh, with nothing on the Storyboard or timeline, just create a new project.

Movie Studio

31 answers, most recent on 4/16/2026

RE: Video deluxe 2026

@browj2 @johnebaker @ImTerribleAtThis No go. Perhaps I have a dodgy LUT. Could one of you post a LUT that works with VDL on Google Drive for me to try? Here's one I've been trying

Movie Studio

26 answers, most recent on 1/27/2024

RE: [Solved] An Error occured during Export

@fishycomics Hi Can you please complete the specs of the laptop please - we still need to know the CPU full name and model number, RAM installed and additionally the make/model of the laptop. . . . . the arc graphics . last update was sept 2023

ACID

13 answers, most recent on 12/31/2024

RE: My Acid 11 Error code 14

Thank-you for your swift reply. I wasn't sure about sending the serial numbers. It won't happen again. I was just frustrated about the delay I'm having in getting important work done on time. I've been working with ACID for over twenty years. How do

Video Pro X

22 answers, most recent on 5/10/2025

RE: [Closed] Crash Log does not open

@Bol Thank you for the confirmation! Cheers, Post note; it does work in VPX11 🙂

Movie Studio

One answer, on 1/14/2026

[Closed] Sucking, suck moive studio 13

Movie studio 13, got it in one of three places. how to answer, installed on new computer. wont let serial number work or authentication code. sent to page that wont connect and times out. went to MAGIX cant find MY PRODURTS. Product has not been

Movie Studio

5 answers, most recent on 9/28/2024

[Solved] MEP keeps crashing

Hi everyone :-) in the past year MEP keeps crashing, so i started working with another video programm, but i'd acctually like to keep working with MEP. Also i have lots of unfinished projects in MEP i'd like to finish. This is the MEP i have on my

Off topic

One answer, on 5/27/2023

[Solved] Vegas Pro 20

I upgraded to Version 20 about a year ago.[ It worked fine. Then, starting about a week ago, it wouldn't open. I tried to update to build 403. It didn't install properly. I tried to manually delete prior version of Vegas Pro 20. No help. Logins are

SOUND FORGE

3 answers, most recent on 6/23/2025

Problems with Double Clicking in Sound Forge Pro 18

If I want to select a part of a wav file, I will place two markers at different points in the file and Double Click the center of the two markers. In Sound Forge Pro 10 when I do this there is no problem. It get selected. But in Sound Forge Pro 18,

Movie Studio

7 answers, most recent on 12/19/2024

RE: Video Scopes

I tried NBFX Colorfast 2 and Region Scopes in MMS 2024 Suite and they work as they should. But I have the latest version of NBFX TotalFX 360 installed. Trying figure out the version number of the NBFX in MMS. But since Ray has it working, it should

Music Maker

4 answers, most recent on 2/18/2023

RE: [Solved] latest update of Music maker causing sound issues

@daveabove Hi, I often have some static as well in MMM2023. Go to Program Settings, Audio/MIDI tab, Audio buffer and change the Buffer number to 6. Works for me, but, annoyingly, the program doesn't remember the setting. John CB

Audio Cleaning Lab

4 answers, most recent on 10/31/2025

RE: Cleaning reel to reel tapes

Thank you rraud, I did try volume adjustments but that didn't improve the dullness just increased the volume. I'm not very good with using EQ in this situation but I will give it a go. I can always go back if it doesn't work out.

SOUND FORGE

31 answers, most recent on 4/17/2026

RE: Sound Forge alternatives

https://bigfins.com/music/Magix_n.png Uploads aren't working, so I put the image on one of my servers. I wasn't aware of this. It helps me understand why Magix does not reply to any tech support requests for the last 6 months.

Rescue Your Videotapes!

7 answers, most recent on 12/2/2025

RE: DRIVER DOWNLOAD

Thanks for the advice, but unfortunately the driver update did not work. My capture device is not red or white, just black with the Magix name on it & with the 4 cables attached with the yellow, white, red & black pins. In the device manager

Movie Studio

22 answers, most recent on 8/13/2025

RE: Support and TICKETS

I tried that, but it didn't help. So I installed version 2025 on my old PC and changed everything. So why not the 2026 version? It seems MAGIX still has a lot of work to do here.

ACID

2 answers, most recent on 1/4/2026

RE: Where can I get samples?

@alexavil There are many different places. Magix own platform is called https://producerplanet.com/us/audio/ Please be aware, the Loops Unlimited subscription only works with Music Maker, not with Acid Humble Bundle also offers multiple times per

SOUND FORGE

11 answers, most recent on 4/19/2025

RE: SF Pro 18 Annoyances, Fixes?

I am not sure if SF-12 (Pro or AS) supports the VST-3 format,,, otherwise, 32 and 64 bit VST-2 plugs should work in SF-12 providing the search folder path is set (as @SP. stated).If you are referring to the ARA plugs that come with the SFP-18 Suite,

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@emmrecs Hi Jeff, At the bottom of the link to the VegasCreativeSoftware page for Sound Forge Pro, they offer SF Audio Studio 17 for £28.99. @rose-h Hi, Try it before you buy to make sure that it works on your system and does what you need it to

Samplitude

6 answers, most recent on 8/27/2025

RE: where is record audio options mono mix option?

SP, I really appreciate that tip. I love the old app due to it having a lot of feature missing from the new version but I love the controls the new version implemented to speed up the process. Setting things up in the old and switching it to the

Web Designer

34 answers, most recent on 8/1/2025

RE: Publishing to OVH Cloud

Re the last message. All the elements of the Xara website are now in the www folder, but the index html folder is still empty. and still no working website.