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  • Movie Studio
    8 answers, most recent on 2/28/2022
    RE: [Solved] My movie edit pro no longer starts
    @Jan-vandenBergh Hi As @CubeAce commented you have Movie Edit Pro 2020 Plus. Try the following using Windows File Explorer: Enter the following in the address bar - %appdata%\Magix - as shown below  Open the Videodeluxe??_Plus folder - where ?? = a
  • Music Maker
    4 answers, most recent on 2/27/2022
    RE: [Solved] Where are all my previously purchased sound pools and instruments?
    @Bruce-Meyer Look in the download tab, if the Soundpools and instruments are listed there for you to download. If not, please go into the program settings and click on the button to clean up the store. This will delete the old cache of the store and
  • SOUND FORGE
    6 answers, most recent on 2/17/2022
    RE: [Solved] -59 Error after Bluscreen from MOTU driver
    UPDATE: I bought Revo Uninstaller, uninstalled the program and Revo then went in and found all of the registry entries that did not get deleted and I deleted them. Reinstalled and now SF is back to normal.Thanks rraud!
  • Movie Studio
    48 answers, most recent on 2/25/2022
    RE: [Solved] No 4K Icon Thumbnails and poor playback.
    @hatfieldphoto Before you buy a new computer, try experimenting with the hardware acceleration settings: File>Settings>Program... Device Options tab. Change the 3 dropdowns to CPU or Warp (if you have it displayed) and see how you
  • Movie Studio
    15 answers, most recent on 2/10/2022
    [Solved] Program jam
    Hi!I have just updated my Magix Movie Edit Pro Premium 2022, but I can't work at all. The program jams all the time. It's impossible to do anything. The mouse is moving, but nothing else. I have to stop the program by force.I have managed to add
  • SOUND FORGE
    4 answers, most recent on 2/15/2022
    [Solved] Can't get Sound Forge Pro 14 or Vegas Video Pro 18 to reinstall
    Last Friday, using SF Pro 14 and a handful of third-party plugins, I was able to complete a client game audio project with no problems. Then, on Sunday, the program wouldn't launch at all. In fact all my Magix programs wouldn't launch: Sound Forge
  • Music Maker
    6 answers, most recent on 1/28/2022
    RE: [Solved] Music Maker opens as Free, but I paid for Premium
    Okay, so I got it to work again. I ended up uninstalling Music Maker Premium and deleting all of the files associated with it (I didn't use Revo uninstaller though). I installed it again and let it perform the updates to the latest version of MMP.
  • Video Pro X
    4 answers, most recent on 1/23/2022
    RE: [Solved] Copying objects / ranges from one project to another
    @Trevor-Atchison Hi, There are several ways. One: Copy everything that you want to a new Movie, give it an appropriate name, Export the Movie (.MVD). Open the new project, import the Movie (.MVD), copy and paste from that Movie to the other one.
  • Movie Studio
    11 answers, most recent on 1/15/2022
    [Solved] Need help deleting one single frame of my music video
    Hello. I'm trying to import an old music video into Magix Movie Studio Platinum (new user). I see each frame fine, and music plays. However, I need to delete the old "cover" frame I used. Its the first frame (box?) of the video and contains text
  • ACID
    2 answers, most recent on 1/7/2022
    RE: [Solved] No Mp3's
    @Anthony-Tupou Update to the newest version via the Help menu. Then close the program and hold CTRL + SHIFT and double click on the ACID program icon. A small window should appear asking you to reset the program settings and delete the cache. Do
  • Video Pro X
    2 answers, most recent on 12/28/2021
    RE: [Solved] Help, I seem to have lost the one tab I need to fix this
    @Jordin-Mayo Hi Try pressing F9 - that should set the Window arrangenent back to the default. If that fails, as you have the main pane missing, use Windows File Explorer to locate and delete the Video_Pro_X.ini file in the following location
  • SOUND FORGE
    5 answers, most recent on 12/30/2021
    RE: [Solved] Sound Forge Audio Studio 15 stopped working
    hi! perhaps forcing a reset of the program would fix it...here's how you can do it: Hold CNTRL + Shift and double click on the Sound Forge startup icon. It will ask 'Do you want to reset all Sound Forge Pro preferences to default values? You should
  • SOUND FORGE
    6 answers, most recent on 5/23/2022
    RE: [Solved] Audio Issue
    Hi! this sounds like another case of the magix low latency 2016 driver interference again...i would recommend uninstalling the magix low latency driver...here's how to do it: press the Windows key + R on your computer keyboard, and type REGEDIT in
  • SOUND FORGE
    3 answers, most recent on 12/15/2021
    [Solved] Sound Forge 15.0 Pro Bld. 159 "Save As" issue
    Normally I would process & archived tracks in WAV @ (96 kHz; 24 bit) then would "Save As" to FLAC (44.1 kHz; 16 Bit) and MP3 for archiving. In Bld. 159 after saving as what remain open is the "Save As" file, not the original processed WAV file.
  • SOUND FORGE
    13 answers, most recent on 12/25/2021
    RE: [Solved] Sound Forge 15 Pro update to build 159 not good.
    The developers are aware of the 'Go to' Start/End abnormality, so a new update is pending. If you have not deleted a previous builds' unpacked installer file, you can do repair install to a previous build. Look for the unpacked installer files in
  • Music Maker
    3 answers, most recent on 12/6/2021
    RE: [Solved] Installations Manager Folder
    @brian-hill If you can be certain that you will never need to reinstall or repair any of these products at any time in the future then yes, the contents of that folder can be deleted! Once deleted, if any such reinstallation or repair becomes
  • Music Maker
    3 answers, most recent on 12/6/2021
    [Solved] Installations Manager Folder
    I've discovered a folder shown in the attached photo. It is full of .zip and .exe files. As I understand it, these are for installing the products onto my computer. So, since they've been installed already, can I safely delete these Installation
  • Movie Studio
    24 answers, most recent on 12/25/2021
    RE: [Solved] All audio stripped MAGIX Movie Edit Pro Plus 2021
    @Former user MEP 2021 does not have the Autosave option in the New Projects screen. @Donna-Weiss Hi, I did not move or delete or rename any files. I actually didn't do anything other than save and close. After I reopened today, it can't find 64
  • Movie Studio
    16 answers, most recent on 12/4/2021
    [Solved] Serial Number Already Registered
    Hi Gang Do I need to contact Magix Support online? I've already used/registered this version MEP Pro Plus 2016. Uninstalled it - now then Re-Installed it - Can't get the Serial Number or Registration to work? However since the last registration,
  • SOUND FORGE
    3 answers, most recent on 11/24/2021
    RE: [Solved] technical problems with soundforge 15 pro. keyboard, cursor, level
    Welcome to the Magix Sound Forge users community @Martin-Piyadhammo. I donot recall any reports of all these issues happening at once. Does your PC have the minimum requirements. Win 8 or 10, Processor: 1 GHz RAM: 512 MB Graphics card: Onboard, min.
  • Movie Studio
    3 answers, most recent on 11/17/2021
    RE: [Solved] Movie edit pro 2022
    @PAL21 Hi Try the following in order until one works Press F9 to reset the screen layout.  If you can see the top menus select Window, Windows arrangement, Standard  Select File, Settiings, Reset program settings to default  Using Windows File
  • Movie Studio
    3 answers, most recent on 11/6/2021
    RE: [Solved] Error in module "Videodeluxe.exe"... "ACCESS_VIOLATION"
    Thank you. I actually copied everything from one tab (movie) to a fresh tab (movie) & then deleted the old tab. Then when I rendered the video on the new tab everything worked normally without crashing. Thanks
  • SOUND FORGE
    3 answers, most recent on 11/3/2021
    [Solved] Shows music there and playing but toward end stops playing sound
    Sound Forge Audio Studio 15 using on my Desktop running on Windows 10. The music will be playing perfectly and then out of nowhere it stops playing sound. Example: Recording is 39:15 long - we hear everything until sound stops around the 37:00 mark
  • SOUND FORGE
    4 answers, most recent on 10/29/2021
    RE: [Solved] Sound Forge Pro has stopped working
    hi! have you installed anything new on your computer, like a new interface, or any plugins, etc? perhaps something is holding up the scan in process. you could try to force a reset by holding CNTRL + Shift and double click on the Sound Forge startup
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