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I'm pleased to announce that my problem has been solved. I'm not pleased to announce that the fault was with my computer, not the program. Now I feel like a village idiot. During maintenance on the RAM chips, the BIOS was lost and set the

Movie Studio

13 answers, most recent on 5/26/2014

RE: Only one clip in my project plays the rest show a black screen HELP

Hi GSpot and MediaInfo are two free programs which can analyse video and audio files and give detailed information about them such as what codecs are used and, in the case of GSpot tell you whether the files are playable or have a fault

Movie Studio

13 answers, most recent on 5/26/2014

RE: Only one clip in my project plays the rest show a black screen HELP

Hi We still need the information from my questions 2,3 and 4. Please be specific and provide the information requested. The version number is available under Help, About Magix Movie Edit Pro MX . . . . . . . . I've edited

Movie Studio

13 answers, most recent on 5/26/2014

RE: Only one clip in my project plays the rest show a black screen HELP

Hi GSpot and MediaInfo are two free programs which can analyse video and audio files and give detailed information about them such as what codecs are used and, in the case of GSpot tell you whether the files are playable or have a fault in them

Movie Studio

13 answers, most recent on 5/26/2014

RE: Only one clip in my project plays the rest show a black screen HELP

Hi We still need the information from my questions 2,3 and 4. Please be specific and provide the information requested. The version number is available under Help, About Magix Movie Edit Pro MX . . . . . . . . I've edited

Movie Studio

13 answers, most recent on 5/26/2014

RE: Only one clip in my project plays the rest show a black screen HELP

Hi We still need the information from my questions 2,3 and 4. Please be specific and provide the information requested. The version number is available under Help, About Magix Movie Edit Pro MX . . . . . . . . I've edited countless videos

Other products

3 answers, most recent on 2/10/2020

RE: [Closed] add song in movie edit touch 2

Hi . . . . do not want to waste time doing this project in movie edit touch if it wont allow me to put a .m4a song in there . . . . This is not the programs fault. . . . . I just downloaded the song from itunes . . . . That is where the

Photo & Graphic Designer

7 answers, most recent on 7/2/2014

RE: I am very very very dissappointet from MAGIX customer support !!!!

Sorry for being not clear enough. Of curse I have an account, with a user name and password and in my account I can see the listing of all of the products that I have purchased including the serial number of each one. And yes, I am talking

Movie Studio

8 answers, most recent on 5/12/2014

RE: Rotating video clip

As a further comment, although I now have the 'window' button on the toolbar which was missing before I reinstalled, I now find that I cannot alter the fade length. It stubbornly remains at 0s. Even when I do alter it, click 'apply to all' etc,

Audio Cleaning Lab

One answer, on 4/21/2014

no seperation of tracks

I use Audio cleaning lab 15 deluxe to record tracks of cassette tapes and transfer to CD,s. The problem i have is when i export to CD is shows the correct number ot tracks on the CD and works okay on my computer, but if a play CD on HiFi the CD

Movie Studio

2 answers, most recent on 4/16/2014

RE: Could I have installed the 32 bit version of MEP 2014 by mistake?

Thanks for that - my fault for reading 64 bit operating system as 64 bit program - I can go to bed happy!!

Movie Studio

11 answers, most recent on 4/14/2014

RE: Copy/pasting video effect: Bug in Pixelan, MEP or neither?

Hi Terry, You are right, but I don't know which one is at fault. I suggest sending this to Pixelan for a start. Will you do this? I will now look at your other post.

Movie Studio

5 answers, most recent on 3/20/2014

RE: Magix Movie Edit Pro 2013 Premium Doesn't install Vitascene and QuickLooks "Red Giant"!

Hi Assuming you have the download version of the program - have you downloaded and installed the second part which contains most of the Fades, Transitions, Templates an other effects. If not the option is under Help, Free download.

Movie Studio

5 answers, most recent on 3/20/2014

RE: Magix Movie Edit Pro 2013 Premium Doesn't install Vitascene and QuickLooks "Red Giant"!

Hi Assuming you have the download version of the program - have you downloaded and installed the second part which contains most of the Fades, Transitions, Templates an other effects. If not the option is under Help, Free download.

Movie Studio

5 answers, most recent on 3/20/2014

RE: Magix Movie Edit Pro 2013 Premium Doesn't install Vitascene and QuickLooks "Red Giant"!

Hi Assuming you have the download version of the program - have you downloaded and installed the second part which contains most of the Fades, Transitions, Templates an other effects. If not the option is under Help, Free download.

Music Maker

3 answers, most recent on 3/20/2014

RE: Music Maker 2014 keeps re starting when closing a session

Hi Gnarly no warning messages - I just close a project after saving it and it appears to close normally - then between 2 - 5 seconds later it says Music Maker is re starting and it just opens up again. Sometimes if I hit the cancel button it

Movie Studio

5 answers, most recent on 3/20/2014

RE: Magix Movie Edit Pro 2013 Premium Doesn't install Vitascene and QuickLooks "Red Giant"!

Hi Assuming you have the download version of the program - have you downloaded and installed the second part which contains most of the Fades, Transitions, Templates an other effects. If not the option is under Help, Free download. Note -

Music Maker

10 answers, most recent on 3/15/2014

RE: OS crashed, had to export files prior to reinstallation. Now Adobe opens .HDP files no matter what I do. Help.

Hi Eleyan The real issue here is you need to find out what is making the computer crash - this could be one or more of many possibilities - bad memory, hard drive beginning to fail, processor overheating (fan may be clogged with

Audio Cleaning Lab

2 answers, most recent on 2/22/2014

playback fault on magix lab 16 delux audio cleaning

hi i am using magix audio cleaning lab 16 delux.recently when i record,playback it sounds like tiny speakers.previous music in the file sounds ok any ideas many thanks.i am using windows 8

Rescue Your Videotapes!

4 answers, most recent on 1/31/2014

RE: Why am I getting shivering videos in the preview? How can it be fix'd?

Hi All your tests indicate the fault is with the camera or tape or both. . . . . My cam and the tape is 10+ year. I haven't run cleaning tape, since I didn't know it's existence . . . . At this age with frequent use I would expect the camera

Movie Studio

6 answers, most recent on 1/30/2014

RE: Why is finished video jumpy

I have now discovered that all of the files (scenes) that are jumpy actually have a period of normal stability for almost exactly 60 seconds before the jumpiness starts.I can't think of anything that would cause such a regular fault but it does

Movie Studio

6 answers, most recent on 1/30/2014

RE: Why is finished video jumpy

Thank you for the prompt reply. Yes I have tried changing the various settings as suggested - one or two lost my video display altogether -(panic)- but nothing seems to make any difference so I reverted back to my initial ones. I do not recall

Photostory

One answer, on 1/2/2014

RE: Photo Story on DVD 2013 deluxe keeps shutting PC down

Hi . . . . The PC is as clean as we think we can make it . . . . Is this literally or software wise? Random shutdowns such as this are difficult to diagnose however a possible cause is thermal shutdown caused by overheating of the processor

Music Maker

4 answers, most recent on 12/31/2013

RE: Using a Casio CTK-750 as midi controller

Found the problem.... It was a faulty cable! It was a brand new cable but after a long elimination process, I concluded that it must be a fault in the cable. (I took the back cover off the LED/electronics module in the cable and found a lose