• Photostory

  13 answers, most recent on 4/18/2026

  zoom in templates
  Hi, I have updated to Photostory 2026 from 2023, But this new version does not have all the zoom in templates eg zoom in top, zoom in bottom, zoom in left etc. Can we download them anywhere?
• Movie Studio

  7 answers, most recent on 12/4/2023

  [Solved] Drag and drop from Edit/Preview window only works sometimes
   As you can see from this screen grab, when I tried to drag an object from the Preview/Edit window to my timeline it just drew a dotted rectangle instead of placing it on the timeline. I just tried to do it again, and it worked, i.e. I was able to
• Music Maker

  4 answers, most recent on 8/31/2023

  RE: [Solved] Moving from MMM 2023 to 2024 - missing languages?
  Ok, the days with a broad flora of localizations for MMM are over. Got this response from Magix:"Unfortunately, with the most recent major release of Music Maker, we had to make the decision to cut down considerably in the number of available
• Music Maker

  5 answers, most recent on 6/12/2023

  [Solved] No audio or flickering audio using Music Maker
  Hi, So I've purchased Music Maker during the Humble Bundle and immediately loved the software, but I haven't used it in a while and by installing the last update, I'm left with many unsolved audio issues... So I've browsed through the support here
• Music Maker

  13 answers, most recent on 1/9/2024

  [Solved] Purchased soundloops not accessible via offline computer
  PROBLEM Music Maker v25. The soundloops our NGO have licensed are not accessible via Music Maker. "Please sign into the store to use any soundpools you have purchased." LIMITATIONS The computer with Music Maker cannot be connected directly to the
• Audio Cleaning Lab

  2 answers, most recent on 10/22/2023

  [Solved] Trying to record produces an error message
  Trying to record produces the following error message: The wave shape device 'stereo mix(Realtek High Defini' cannot be opened for recording! Reason: Undefined external error. I am using Windows 10 with 8GB of RAM and this has happened since Windows
• ACID

  2 answers, most recent on 10/19/2023

  [Solved] Acid 10 Keeps Crashing every time I try to render a solo'd track
  Acid 10 Keeps Crashing every time I try to render a solo'd (or isolated) track. I have saved backed up versions of the song I am working on. I am usually able to render solo'd tracks as .WAV's in order to send them to a friend so he can work on the
• Music Maker

  3 answers, most recent on 8/2/2023

  [Solved] Unable to add soundpool that was bought from Producerplanet
  Hello, So I bought a soundpool from the producer planet website I bought the Studio Box Mark II: Nature It doesn't show up on the Magix Music Maker software and I have tried several times to import it by adding a soundpool through the small cog in
• Samplitude

  5 answers, most recent on 4/25/2023

  [Solved] Simple export question
  I'm a new Samplitude user and stuck with a simple problem. I created a song with four midi tracks and one audio track. When I export, only the midi tracks are in the new mp3 or wave file. I can't figure out why the one audio track is not being
• SOUND FORGE

  13 answers, most recent on 11/4/2024

  [Solved] Last used preset for Effects and Processes
  In Sound Forge 17 I have encountered an strange issue. When I apply an Effect or Process on a file and I use a presset, next time when I am opening the same EFX or Process I have to select that presset again because it changes to another presset.
• Music Maker

  3 answers, most recent on 3/24/2023

  RE: [Solved] MIDI No Recording device detected
  @John-G-Wood First of all, you need to click on the REC button in the track header of the track you want to record on, until it shows MIDI REC. Then you will record MIDI. If it shows AUDIO REC it will record audio. In case Windows blocks recording
• Music Maker

  5 answers, most recent on 10/21/2024

  RE: [Solved] How to change loop chords?
  @yurii-b These are not 7 notes but 7 tonal variants (based on the chords of the C major/A minor key (C major, d minor, e minor, F major, G major, a minor, B major)). With this you can build songs in C major, A minor or in the 7 modes of the C major
• Samplitude

  10 answers, most recent on 5/4/2023

  [Solved] Latency - Samplitude Pro X7 Suite
  Hello! I'm testing Samplitude Pro X7 Suite, and there are things that I really like, but I can't get the latency down. As a test, I have open 3 midi tracks with virtual instruments, with 5 notes each track approx. So when I press any key on the
• Movie Studio

  2 answers, most recent on 8/7/2023

  [Solved] Transitions
  I have Version 21.0.2.138. I don't have any transition menus to add transitions. Does anyone know where to find them? When I click the dropdown, all I see are All, Title Editing, Video Effects, View Animation, 360 Video, Stereo 3D, Audio Effects,
• Audio Cleaning Lab

  2 answers, most recent on 11/14/2023

  RE: [Solved] Years of great use but now - won't correctly record an audio track
  @Colin-Moore4378 Based on a previous post you made I'm guessing this is a question about ACL 16. Is this correct? You say you have recorded the same track in the past but now [it] omits some instrumentation. Taken literally at face-value I have to
• Movie Studio

  7 answers, most recent on 11/11/2023

  [Solved] Mediapool imports my landscape photos distorted
  Movie Studio 2024 Platinum has a Mediapool you have to use to import photos to a project. When I locate the photos there that I want to use in my video, the landscape photos appear rotated into portrait and distorted, thus unusable. I tried adding
• ACID

  2 answers, most recent on 9/6/2024

  [Solved] Post virus help for using Acid Pro 7
  Hi there,   I recently encountered a virus on my laptop called Trojan:win32/Malgent!msr.. Windows Defender removed it quite quickly but, ever since, Acid Pro 7 hasn't been working very well. It continually freezes, showing the blue circle of death
• SOUND FORGE

  13 answers, most recent on 9/6/2023

  RE: [Solved] Batch-Custom saved Volume preset disappears after restart
  Technical Support got back to me right away and confirmed it is a known bug that is to be fixed in the future.. Some of the effects store properly, so the work around is pick one that can be saved, and also can increase to +4dB. I used the wave
• Photostory

  2 answers, most recent on 3/18/2023

  [Solved] Keine Videovorschau in Photostory Deluxe 2023
  Ich teste gerade Photostory Deluxe 2023. Ich versuche dabei ein MP4 Video nachzubearbeiten. Im Storyboard und Timeline wird nur ein Platzhalter angezeigt und auch das Vorschaufenster bleibt schwarz. In Photostory Deluxe 2013 (inder Tat 2013)
• Video Pro X

  13 answers, most recent on 1/15/2024

  RE: [Solved] key frame icons grayed out?
  @Ralph_S Hi Click the KF item indicated by the arrow in the image below, the KF icons will then become active. John EBForum Moderator
• Samplitude

  3 answers, most recent on 5/16/2024

  [Solved] ProX 8 - unable to hear live mic track.
  I use a Presonus Firestudio Mobile interface, which has worked well for several years now, on an updated Windows 10 Pro machine.The Processor is an i5 with 16Gb of RAM.Pro X8 is the Samplitude s/w and I think the version number is 19.1.3.23431 (DP3)
• SOUND FORGE

  6 answers, most recent on 11/4/2023

  [Solved] Serial Number is Invalid or may apply to another product
  On attempting to load Sound Forge I get the above Error Code (-14). The serial number I am inputting is the one from the email I got yesterday when I subscribed to Vegas Pro Post, under Sound Forge Pro (Vegas Pro Post 365). I've tried activating
• Sequoia

  One answer, on 2/28/2023

  [Solved] Atmos support.
  As I don't own Sequoia at the moment, but have Samplitude versions from 2006 as well as a very significant amount of live classical music recordings also starting from mentioned year, am interested in converting at least some of them to Atmos music.
• SOUND FORGE

  3 answers, most recent on 3/25/2023

  [Solved] sound forge16 and 17, MP3s_x64.dll has a bug
  I found that your software has bugs when playing and processing mp3 format.The specific performance is: when the mp3 sound file is played, there will be noise. Similar to crackling firecrackers. It will be more obvious when the mouse quickly clicks