Keine Videovorschau in Photostory Deluxe 2023

thomas-linsinger wrote on 3/16/2023, 11:55 PM

Ich teste gerade Photostory Deluxe 2023. Ich versuche dabei ein MP4 Video nachzubearbeiten. Im Storyboard und Timeline wird nur ein Platzhalter angezeigt und auch das Vorschaufenster bleibt schwarz. In Photostory Deluxe 2013 (inder Tat 2013) funktioniert die Vorschau und Bearbeitung desselben Videos klaglos.  Andere Videos funtionieren in der 2023-Version ebensowenig, Fotos warden aber angezeigt.

Hat jemand einen Vorschlag, wie ich die Videovorschau erhalte?


johnebaker wrote on 3/17/2023, 2:42 AM



Try changing the Program setings, Device options to CPU.

If the video is still black, the we need more information.

The specification of your computer system including Windows version, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) you are working with if this is a laptop.

I would suggest you put this information in your profile signature so we do not have to keep asking for it.

Are the graphics card/integrated GPU drivers up to date?
What video format, codec and resolution are you using - to help with this download and install MediaInfo and analyse one of the clips causing the issue and post the results, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required.

If you wish to post in the German speaking forum you can change the language setting in your profile to German.

John EB
Forum Moderator 

VPX 15, Movie Studio 2024, 2023, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

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thomas-linsinger wrote on 3/18/2023, 3:15 AM

Thanks, that did it!