• Movie Studio

  One answer, on 1/17/2026

  [Closed] Stopped working. Reinstalled and now won't take Activation code
  Had for years Movie Studio Platinum. Used many times. New computer it was installed, but after one time it suddenly stopped. Even restarting computer did not fix so had to uninstall. In attempt to re-install it will take the S/N but authentication
• Movie Studio

  3 answers, most recent on 5/13/2026

  RE: Nvidia and VDL2026+
  @me_again According to the interview with Video Aktiv, an update is not expected until autumn. Autumn begins on Wednesday, September 23, 2026 at 02:04 - Northern Hemisphere · Central European Time.
• SOUND FORGE

  2 answers, most recent on 1/17/2023

  RE: [Solved] a bug decoding 220kbp mp3
  Does the waveform appear normal (not clipped) and can you see the missing 'chunks' in the timeline? If the timeline waveform display otherwise appears normal, try enabling:"Options> Preferences> General> Always proxy compressed
• Movie Studio

  45 answers, most recent on 2/2/2023

  RE: [Solved] Timeline colour and selection
  @me_again @CubeAce I believe Andy is right; in previous versions "Fade in/out" by dragging that line did affect both audio and video. (I've used that feature many times.) Not so now! No idea why that was changed. The effect of the change is that any
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  SP- that’s crazy and describes poor management and, as a result, a poorly supported product.Support is a value that must be considered. They obviously did not.
• Rescue Your Videotapes!

  10 answers, most recent on 2/7/2023

  RE: [Solved] Program crashes when 100% saved - result video not playable
  @Juha-Nevalainen Hi. I would try the UHD Graphics in the drop-down menu as your file has no encoding data in it (resolution, colour space or frame rate). The graphics processing is not a combination I have seen before but it looks like the Intel GPU
• Movie Studio

  5 answers, most recent on 1/11/2023

  [Solved] Audio Echo
  Is it possible to remove/limit echo in Movie Studio?   Edit: I had a recording in a room with a lot of echo, and I was wondering if there was some kind of tool to remove it in magix, it appears there is not. Thank you all for your help.
• Off topic

  162 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  To follow up on my request for help from Magix. I have had three emails from Magix which I believe are mostly BOT generated and although they were relevant the advice has not resolved my issue. The latest message said "If you still have the case not
• Movie Studio

  31 answers, most recent on 11/22/2022

  RE: [Solved] Audio Buzzing/Crackling | Please Help
  @BryceCee Yes, correct. What we are saying is that the video portion of your video files has too many frames in it for the amount of frames containing sound. The program can't match the two together to keep the audio in sync with the video content
• SOUND FORGE

  5 answers, most recent on 1/25/2023

  [Solved] Errant file size listing
  My Sound Forge Pro 11 now has a permanent file size listed in the lower-right-hand corner of the file edit page, whether or not there is a file opened on it: 35,600.7mb. If I open a file, it ascribes this same size to that if I save the file. How do
• Movie Studio

  2 answers, most recent on 5/23/2026

  Crystal Ball Gazing
  Now that Vegas is with BorisFX and Magix has confirmed future updates to VDL and ProX, I have some questions about Magix's future. 1) Has anybody seen any signs of improved support? 2) What will take the place of Vegas stabilization in VDL and ProX?
• Samplitude

  2 answers, most recent on 2/27/2023

  [Solved] Can't play VSTs after installing 2023 in Music Maker bundle
  I'm using my laptop soundcard (Realtek) which had been able to play VSTs using a midi keyboard it no issues. For some reason after registering and activating the product, I cannot get it to work. I've tried using the ASIO driver but this doesn't
• Movie Studio

  One answer, on 5/5/2023

  [Solved] MAGIX Movie Studio 2023 Platinum won't install in Win 11
  This is a brand new download from Magix, two nights ago. Made a second download to try and rule out the possibility of a corrupted file. I click on the .exe, even as an administrator...nothing happens at all. I've tried a number of the more common
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  Also, my DVD writer is not Bluetooth capable so I can only do AVCHD or make MP4 files and burn them to disk
• Music Maker

  15 answers, most recent on 3/28/2026

  RE: Music Maker update 32.1.0.17
  @Dommer ServerError, kritisch: Error transferring https://api.maxix.com/codo/crest - server replied: Service Unavailable
• Movie Studio

  4 answers, most recent on 11/4/2025

  RE: I cannot download more video content from Magix Hub
  Ive got the same problem. Downloads from the MAGIX Hub do not work since today
• Music Maker

  One answer, on 12/18/2025

  Creating templates.
  Is there any way to create templates within Music Maker? If not, how do you create more templates?
• Off topic

  4 answers, most recent on 2/14/2023

  RE: [Solved] Problem in login to MAGIX personal area on web site
  @Sakari-Kauhanen Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. With apologies, I have edited your post to remove your email address which should never be posted to a public forum like this one. Please email
• Photostory

  2 answers, most recent on 12/4/2025

  Not getting support only getting Ai
  I have always used Photostory But Now I can't use my Photostory 2025 I am not getting any personal help only AI when I ask questions . I had to get windows 11 and a New computer so My old Photo story couldn't so on it , so I purchased Photostory
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  Something I have noticed is some of the VST locations are showing as not scanned, even if Im selecting them to be scanned or forcing a rebuild.
• ACID

  3 answers, most recent on 6/14/2023

  RE: [Solved] Loops folder location options and ?'s
  @GRB I would put each publisher into a different folder because every publisher does it differently, but all files are basically audio files, usually in WAV file format. There is no way to recognize everything automatically. Magix Soundpool loops
• Movie Studio

  4 answers, most recent on 12/24/2022

  RE: [Solved] Importing video clips
  @William-Potter Hi William and welcome to the user to user support forums. First try changing the program settings in the device section for Import, Processing, and export all to CPU. Unfortunately your graphics card does not support Direct X 11.1
• Movie Studio

  44 answers, most recent on 9/12/2025

  RE: some objects cannot be moved on the timeline. Others can...
  @Alfns I'm not sure I made my point or not. Are any of the projects tracks locked into place? Ray.
• SOUND FORGE

  7 answers, most recent on 6/14/2023

  [Solved] Sound Forge 16 - latest updates, mp3 encoding issues
  Good morning, forum! I've been a user of Sound Forge since v5 but, since v14, I've had constant issues with the Yamaha Steinberg ASIO and compatibility with the software. I assumed the latest issue I'm having (after approx. the last 3 updates) was