• Movie Studio

  10 answers, most recent on 3/5/2022

  RE: Program Requires Extra Component - MPEG2 Codec MainConcept
  Yes John ... "the video is going to have to be converted" Premiere just happened to be designed to actually recognize those native files .... but it was also necessary to develop a program (by Panasonic) for Mac platforms to convert those files as
• Music Maker

  27 answers, most recent on 3/4/2022

  RE: Problems with MIDI
  Thank You SP, It's interesting that you don't see any ._ or .DS_Store files and that you can load without any problems. I wonder why these files show up on my end? I've been reading about midi channels, sequences and computer partition problems, but
• Movie Studio

  4 answers, most recent on 3/5/2022

  RE: Exclusive Addon proDAD Mercalli V5 Suite
  @Steve-Dock Hi Steve, and welcome to the user to user forums. If you have just purchased Movie Studio 2022 did you buy the Premium perpetual license or Premium annual subscription version as it is only available in those two versions of the
• Movie Studio

  13 answers, most recent on 3/1/2022

  RE: upgrade price
  I have Movie Edit Pro 2021. I want to upgrade to 2022. The email said it would cost $59, but the update screen says $129. I tried entering my 2021 serial number: Removed by Moderator, but it doesn't recognize it. I want to upgrade at the lower
• SOUND FORGE

  One answer, on 2/26/2022

  RE: return product
  This is a user forum @peter-m7329, you must contact Magix for matters of this sort. Email Magix at: infoservice@magix.net or sales@magix.net. Welcome to the Magix Sound Forge users community anyway.
• SOUND FORGE

  5 answers, most recent on 2/25/2022

  RE: Sound Forge Audio Studio 12.6
  As you are probably aware, Sound Forge Audio Studio 12 is an outdated version, so you can not purchase it from Magix directly online. However, if you email Magix customer service (sales@magix.net), they are very accommodating and may willing to help
• SOUND FORGE

  One answer, on 2/24/2022

  RE: Nothing I actually Purchased is here
  @Carl-Montano  Sales support can be contacted under infoservice@magix.net Everything you need to download should be listed as download links in your order confirmation e-mail. Be aware, that Sound Forge Audio Studio is a feature reduced version and
• SOUND FORGE

  7 answers, most recent on 2/25/2022

  RE: Effects chain sequence for voice-over?
  @rraud Thanks for the info. I have not yet tried an exciter, but can see the need for some voices. My current effects chain is informed by Booth Junkie, from the 'voiceover production tips'. That said, will try other 'recipes' from other sites. I
• Movie Studio

  One answer, on 2/21/2022

  RE: HEVC Codec activation code not accepted on installation to new compute
  You might need to flick an email to sales@magix.net with your original purchase order information, they should send you a new activation code.
• Video Pro X

  2 answers, most recent on 2/20/2022

  RE: Updateservice
  @R-Faber Hi. If you live in Europe, did you read this? If that does not apply to you try to contact sales@magix.net and give them the details of your problem. It may take a few days to get a reply. Also, did you check your Magix account? Ray.
• SOUND FORGE

  2 answers, most recent on 2/15/2022

  RE: Upgrade for Sound Forge 15
  Welcome to the Magix Sound Forge users community @Derek-Gentle . This is a users forum and no one here (including the moderators) has the authority to make that kind of decision . Email Magix sales or customer service at infoservice@magix.net or
• ACID

  11 answers, most recent on 4/16/2022

  RE: When will ACID PRO be redesigned?
  There's no good reason ACID couldn't compete with the big DAWs it's just up to Magix to decide they want it to How fast do you think that can happen, given ACID Pro 7 had a massive feature deficit vs. the "big DAWs" 13 or so years ago , and was
• Movie Studio

  4 answers, most recent on 2/10/2022

  Help stop popup winter specials ad at opening and closing of program.
  How do you stop this irritating advertisement https://www.magix.com/us/sale/
• Movie Studio

  6 answers, most recent on 2/7/2022

  RE: Is there any way to remove just music-songs from background of videos?
  While RX7 can open video file, It’s strictly an audio editor. It only lets you export the audio component once processed.Very few video editors would have the ability to remove background music with the fidelity that a dedicated audio editor would
• SOUND FORGE

  One answer, on 2/7/2022

  RE: Upgrading from Sound Forge to Sound Forge Pro
  @Nicolas-Dubois Hi You need to contact Magix at infoservice@magix.net for your request. This is a user to user forum not Magix Support or Sales. John EBForum Moderator
• SOUND FORGE

  14 answers, most recent on 2/8/2022

  RE: If you have SFP suite, what happens if you upgrade core only?
  Magix does send deals that are hard to pass up. The only current one I know of is to buy 15 now and get 16 when it comes out. But that will not stop them from sending pre-order enquiries or other deals. It's all a matter of what they have in 16 that
• SOUND FORGE

  4 answers, most recent on 2/5/2022

  RE: Where is my registration code
  Jeff, forum moderator, I can relate to Ady's frustration. I just bought what was touted as a suite of plug-ins and instruments etc. on sale until the 13th. Upon download, it was just Acid PRo Suite. No additional software. I already have Acid 365 so
• Music Maker

  19 answers, most recent on 2/10/2022

  RE: Copyright claim on a producerplanet SONG
  @johnebaker Hi John EB, Yes, YT is now putting adverts on everything, it seems. However, I go by what Magix has indicated. Furthermore, here is Magix' definition of Commercial Use: "Commercial use refers to videos with soundtracks or songs created
• Video Pro X

  4 answers, most recent on 1/29/2022

  RE: [Closed] I need contact for dispute resolution
  @Jerry-Day2469 Then you need to contact magix at either sales@magix.net or infoservice@magix.net.
• Video Pro X

  22 answers, most recent on 3/2/2022

  RE: Wich CPU, Graphic card for VPX 13?
  @AAProds Hi Al. If you can actually find one of those for sale and don't mind paying up to double retail price and if going for a prebuilt machine they often don't include a CPU with an Intel GPU as they expect the nvidia card to do all the work. I
• SOUND FORGE

  4 answers, most recent on 1/23/2022

  RE: i have purchased sound forge 15 but can NOT register
  where can i get the FULL sound forge 15 and what is a good price? @wally-s Sound Forge Audio Studio is currently on sale directly from Magix for $39.99 (until Feb. 23). Otherwise it is regularly $59.99 (usd). I recommend purchasing directly from
• SOUND FORGE

  10 answers, most recent on 1/22/2022

  RE: Email offered upgrade with Spectral Layers, but no Spectral Layers
  I just forwarded my email to sales@magix.net and asked for a refund, it got kicked back by an autoresponder saying it couldn't be delivered. Looks like it might be time to call my CC company and tell them I've got bogus charges on my card. You might
• SOUND FORGE

  10 answers, most recent on 1/22/2022

  RE: Email offered upgrade with Spectral Layers, but no Spectral Layers
  Sales told me it was a mistake. I asked for a refund. You should do the same. sales@magix.net If that's the case I'll stop looking to purchase Samplitude as I planned later this year.
• SOUND FORGE

  10 answers, most recent on 1/22/2022

  RE: Email offered upgrade with Spectral Layers, but no Spectral Layers
  Sales told me it was a mistake. I asked for a refund. You should do the same. sales@magix.net