Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Andrew-Goode Thank you for the additional information. Every little detail helps! First, there is no phone number for Magix Support, sorry! Many years ago there used to be but it has long been discontinued, presumably because it was felt to be not

Movie Studio

2 answers, most recent on 12/18/2022

[Solved] Movie Studio 2023 NewBlue Essentials lockup

I have just purchase Movie Studio 2023 Suite. Included with that is NewBlue Essentials, which is one of the main reasons why I bought the Suite version. I installed Movie Studio then went through the process to Activate NewBlue Essential, install

Music Maker

2 answers, most recent on 11/19/2022

RE: [Solved] In Music Maker 2023 Premium, why cant I "Pan" left or right?

@Matthew-Buitron Welcome to the Magix user to user forums. I see what you mean but there is a solution. By default the mixer appears like this: Find the ellipsis (in the centre of the panel) that I have highlighted. Drag it upwards, and the mixer

SOUND FORGE

28 answers, most recent on 1/27/2025

RE: INSTALLING LEGACY PLUG-INS

@Burton-Allan Do you have current graphic drivers installed? Just in case Ozone and other plugins need graphics acceleration? Maybe that is why you can only see the parameter view instead of the visual plugin interface.

Movie Studio

4 answers, most recent on 8/22/2025

RE: Program fonts

@me_again HI Andy . . . . Does VDL 2026 have a larger icon? . . . . There is no change in the text size, however some icons can be enlarged see video below, this applies to all versions of MEP/MMS/VDL and VPX since, IIRC, 2018. John EB

Music Maker

One answer, on 11/5/2022

[Solved] Where MM2023 download the vst instrument

I wanted to backup the vst intrument files but I see that MM2023 don't do it in the " C:\Users\you\Documents\MAGIX downloads\Installationsmanager " anybody know where, thanks.

ACID

8 answers, most recent on 3/20/2025

RE: Audio warp in Acido Pro

hi maux you can do it much like manual warping in abelton inside beatmapper what i do is first run the beatmapper wizard on the file (it only works on beatmapped files not loops or single shots ) then while you are still in the clips properties page

Movie Studio

26 answers, most recent on 1/17/2025

RE: Blu ray disk chapters blank

Hi @johnebaker I don't want to be rude but I am more than 30 years of software engineer so I am aware the difference between burning an ISO or a data DVD (your point 2). I made several DVD and BD with PowerDirector so I consider myself confident on

Movie Studio

44 answers, most recent on 9/12/2025

RE: some objects cannot be moved on the timeline. Others can...

@Alfns Hi Thanks for the image, however we need to see the full time line, as well as all the tracks, use the icon indicate in the image below to adjust the view of the timeline to its full length, select the video clip, that you tried to move shown

Video Pro X

165 answers, most recent on 4/10/2025

RE: [Closed] Website Observation

@Reyfox @Gid What I find interesting is Magix's own statement on their news pages. See any glaring omissions? Ray.

Music Maker

12 answers, most recent on 1/30/2025

RE: MIDI EDITOR - MMM 2025 PREMIUM

Thanks! I understand this, I can do this, but I can't see the other notes: A, B, D, E, F, G. It would be easier if I could see them. Unfortunately, I'm not a musician and I don't have a physical MIDI keyboard either.

Music Maker

2 answers, most recent on 12/12/2022

RE: [Solved] Can't use premium

@nothingness Hi If you signed in (Join) on the Start screen - you will see you email address top right of the start screen, if not do so. Did you download and install all the extra content that became available after activation? Again if not do so -

Movie Studio

6 answers, most recent on 12/13/2024

RE: Reading a HDP format

@MonsterCarp It appears to me to now be a MP4.HDP file that nothing can seemingly open. What is the name of your source file? I suspect what you're seeing is the Magix-generated HDP file of your original MP4, which has the name "MP4". Example: I

Photostory

3 answers, most recent on 10/3/2025

Photo showing up that is not there

How do I get rid of this photo that keeps showing up at the end of the slideshow? I circled the location so you can see there is nothing there, even though there is a picture that is showing up, and it shows up in the exported version as well. And

Music Maker

10 answers, most recent on 2/11/2023

[Solved] 2023 Music maker - Updating free version to paid premium

I was using the 2023 Music maker free version and then paid for the 2023 premium version. Downloaded the premium version from the links in the confirmation email. When installing - it uninstalled my free version and then only reinstalled the free

Movie Studio

13 answers, most recent on 5/15/2026

RE: MMS 2025: New AI Effects

@browj2 Hi John The error messages I am getting are the same as those you posted above. After further testing I get the following results with the 3 Device options set to: all iGPU: No errors all RTX - errors as above. Import set to RTX ,

Movie Studio

12 answers, most recent on 4/9/2026

RE: How to stop Magix trying to force me to install Travel Maps everytime?

@Apollo89x I do not have Magix Travel Maps. Never wanted them. Have no personal use for them. I do not get notifications asking me to download it. I think you have to be very careful when you set either of the Magix video editors up and don't just

Movie Studio

One answer, on 12/25/2025

RE: [Video Delxue 2026 premium] always crashes during export

@FIA2008 Hi The export crashing for different formats would suggest there is an issue with a video/image object or an effect/transition applied. If the export crashes at the same movie time, if you did not note this then export again and watch the

SOUND FORGE

8 answers, most recent on 8/30/2024

RE: Sound Forge 17 doesn't install after downloading

See if the installer appears in the Magix Downloads folder, located in Documents, and perform an offline installation.

Movie Studio

61 answers, most recent on 7/25/2024

RE: My MAGIX software will not cut a DVD to Disc

That's good news Rick. New avatar too, I see! 👍

Video Pro X

14 answers, most recent on 3/28/2025

RE: Disable resample?

@Gid Hi Gid. I saw your post last night and was surprised to see it deleted this morning. I personally think that depending on the replies we get from Johns' and my questions, that the desired requested result may not be possible and need a

Movie Studio

22 answers, most recent on 10/6/2022

RE: [Solved] Where did my Zoom "toolbaar" disappear to?

@DBoydNL Hi David, It looks like the window is not high enough to see the keyframe area. See this: John CB

Other products

2 answers, most recent on 12/27/2022

RE: [Solved] burnig problem

@bruce-mcmillan Welcome to the Magix user to user forums. Which Magix video programs and what is the make and model of your DVD burner? What has changed on your computer since you were last able to use it to create a disc? The latest Magix Burn

Movie Studio

30 answers, most recent on 9/24/2025

RE: No sound from combined files

@emmrecs Hi Jeff . . . . The screen you show is not the normal Export screen . . . . The image is showing the dialog you get after selecting the Export option top right of MMS/VDL and select to Output as video file. @Yoshinori-Tokuda Hi Can you hear