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Over the last 2 days, I've been trying to install Music Maker 2024 (32.1.0.13) on my new laptop. For some reason it has been an arduous process. Downloading sound pools was slow and installing instruments led to crashes. I even started over and

Movie Studio

7 answers, most recent on 11/17/2024

RE: Video and Audio out of Synch

@mike-g7843 Hi You can, the downloader and serial number should be available in your account at magix.com. If you want a clean re-install then uninstall MMS 2025 first. John EB

Samplitude

40 answers, most recent on 4/15/2025

RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?

@gregory-battaglia You can download Samplitude from here https://www.magix.com/int/support/pro-audio-downloads/ and try it on your system. If it isn't working correctly you can simply uninstall it again. This will free up the space on your SSD. You

Photostory

9 answers, most recent on 12/29/2023

[Solved] Travel Maps version 5.0.0.500 crashes

I've raised the following issue with Technical Support but am posting here in case anyone else is experiencing the same problem. Yesterday I opened Travel Maps to start a new animated map and was prompted to download the latest update (to version

Movie Studio

5 answers, most recent on 7/8/2025

RE: Upgrade or NOt ?

@John-Dent Hi, MAGIX Movie Studio Suite 2025 and MAGIX Video Pro X16 are the same program but Video Pro X (VPX) has more features. If you have VPX, you definitely do not need Movie Studio or the new re-renamed Video DeLuxe 2026 (if you get

SOUND FORGE

5 answers, most recent on 10/13/2024

RE: need offline installer for sound forge pro 18

@TheFlinx The files are stored under C:\Users\YourWindowsUsername\Documents\Magix Downloads\Installationsmanager But you need an online connection to unlock the software, there is no offline activation for Sound Forge.

Movie Studio

16 answers, most recent on 8/12/2024

RE: Insanely stupid question - Graphic overlay

@Richard-DeVito Hi Richard. I can confirm that my PNG file above entitled 'Or Is It', once downloaded and saved as a png does import with transparency with no additional actions needed once placed on a lower track. Do click on it first to enlarge it

Music Maker

2 answers, most recent on 12/6/2024

RE: How to get Music Maker 28 or 30 on new device

@CB30 In case you didn't buy these versions but simply used the Free Edition, you won't find the installer in your account. But you can still download Music Maker 2024 Free Edition from here: https://dl03.magix.com/musicmaker.exe

Video Pro X

5 answers, most recent on 5/22/2025

RE: Upgrading from Movie Edit Pro to Video Pro X (16)

@Operaman Hi To add to @browj2 and @Reyfox comments. For completeness, once you have downloaded items using the Magix Hub tab, they are accessed from the Magix Hub shortcut as shown below, this has caught out several users. John EBForum Moderator

Music Maker

5 answers, most recent on 6/7/2023

[Solved] UNABLE TO INSTALL PURCHASED PRODUCT

I purchased MUSIC MAKER PREMIUM. Attempted to load it on a Windows 7 computer. Install failed, system is out of date-uninstalled software. Bought a new computer and attempted to install from my purchased item and the web page downloads the free

ACID

12 answers, most recent on 1/31/2025

RE: Loops and songs and error message

@Harold-Brush @emmrecs Hello welcome The loops will be stored under C:\Users\Public\Documents\MAGIX\Common\Loop Collections See here Forum Moderator Stephen

Movie Studio

8 answers, most recent on 7/29/2025

RE: Text to Speech conversion

@Pete-Lowland Are you logged into the MAGIX Hub? At least for me, that is always a pre-requisite. Which edition of VDL 2026 did you buy? Did you register and activate it and then download any extra content which is available, via the Help menu? This

SOUND FORGE

One answer, on 4/6/2024

Unable to open downloaded Sound Forge I7 Software

Unable to open downloaded Sound Forge I7 Software. Get a 10661 error message. I'm on a Macbook Pro laptop.

Movie Studio

One answer, on 1/17/2026

[Closed] Getting a new authorization code for Vegas 12 for a new computer

My old computer went toast, so moving my Sony Vegas over to the new computer: Ive followed all the steps, downloaded the latest version of Vegas 12 from the MAGIX web page, using my working serial number, installed the 3.5 version of .NET. Found my

SOUND FORGE

One answer, on 7/1/2025

RE: Sound Forge Audio Studio 17 won't reinstall on my Windows 11 computer

@Harold-Ash Hi A voucher code is one time use only. When you redeemed the code the first time, you will have received your serial number for product activation. The download and serial number will be available in your account, at magix.com, under My

SOUND FORGE

4 answers, most recent on 7/23/2025

RE: Sound Forge 17.02 not starting correctly

Hi @Jeff-Saylor and welcome to the Magix Sound Forge users community . Are you referring to the installation manager running but does not complete unpacking and installing Sound Forge 17. The actual installation <.exe> file should be in

Movie Studio

15 answers, most recent on 6/9/2025

RE: [Closed] AI Media Management in Video Deluxe 2026

@johnebaker Have you installed a different edition? It should replace MMS 2025 if you have the same edition. Just to clarify, are you referring to the trial version? Are there more than one trial? VDL comes in 3 flavours Plus, Premium and Ultimate

ACID

12 answers, most recent on 9/12/2023

RE: [Solved] Magix Independence (latest version)

OK, I figured it out. I downloaded Samplitude Pro and registered it with a 30 day trial license. It turns out I needed to use a MIDI track and not a stereo track. I was able to get Independence Pro working in Samplitude. Then I went back to ACID

ACID

One answer, on 9/28/2024

Cant Re-Download

I was trying to move my ACID pro 10 from my C drive to my D drive, while attempting this I messed something up and Acid Pro 10 would not work any more. I decided to delete it and redownload it, but the installer keeps telling me I have a more up to

SOUND FORGE

2 answers, most recent on 3/30/2025

RE: AI text to voice settings

Pitch and speed of the AI voices can be changed in the Magix Hub.. but not the sample rate. After downloading the TTS narration, Use the SF resample tool which only takes a few seconds (depending somewhat on the file length).Additional pitch and

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

I will retract my comment about this not being noticeable on my monitor. Here is a comparison video; the jerkiness of the 3060 video is plainly obvious in VLC Player. I don't know whether my eyes are deceiving me, but the UHD770 video appears

Music Maker

11 answers, most recent on 8/26/2024

RE: Audio effects rack

@Ikonik Hi Did you download and install the effects etc that would appear in the Downloads tab? Additionally did you follow the advice from @SP. the last time you had this issue? John EBForum Moderator

SOUND FORGE

29 answers, most recent on 9/16/2025

RE: SF 11 refuses to start, even full re install

@daniel-DIAZ2990 Hi . . . . after a clean reinstall, SF11 . . . . Did you use the Sony or the newer Magix installer? If the Sony installer then it will be trying to contact registration servers that no longer exist. In your account at magix.com log

Music Maker

One answer, on 6/7/2024

Issues with Music Maker 2024 once downloaded and trying to upgrade.

I have been having issues everytime I try to use the 2024 version of Music Maker Premium. All my recorded songs I created on previous versions are all messed up. The tracks are sped up even though they are at 100 they are running as if at 500. I