• SOUND FORGE

  3 answers, most recent on 3/29/2025

  Meters running slightly ahead of the music playback
  Hi - rather annoyingly the meters are running slightly ahead of music playback. This is not happening on any other similar program, only Sound Forge 17. I'm sure it's a simple fix - can anyone help please? Big thanks!
• ACID

  5 answers, most recent on 9/1/2024

  RE: Acid music studio 11 not showing 8 instrument and 6 effects
  @Tomek-Plich Maybe you must install them first via the Help menu
• Movie Studio

  6 answers, most recent on 9/12/2025

  Replacing music - Video deluxe 2026 Premium
  Hello, I would like to replace the music I have done on the project ready to be engraved. I do not know how to cancel the old music by the new one. They are now both on the project and of course it is not good.I have not found any procedure in the
• Other products

  4 answers, most recent on 3/9/2026

  RE: Video Deluxe 2026 | When I add a flag, would you open the rename bar
  @Survey123Jedi Hi We need more information on what you mean by the above comment. Please describe in more detail what 'flag' and 'rename bar' refer to with respect, to what should be, renamed. . . . . 'the next step' . . . . If you looking for
• Samplitude

  2 answers, most recent on 2/18/2025

  RE: activate @register
  Dear customer, if you have not yet received a solution: Please contact us by e-mail at proservice@magix.net so that we can help you further. With kind regards Your MAGIX Pro Audio Team
• Samplitude

  One answer, on 2/18/2025

  RE: Pro X8 Suite: Monitoring Routing
  Dear John, if you have not yet received a solution: Please contact us by e-mail at proservice@magix.net so that we can help you further. With kind regards Your MAGIX Pro Audio Team
• Sequoia

  2 answers, most recent on 2/18/2025

  RE: Sound/Asio issues
  Deacr customer, if you have not yet received a solution: Please contact us by e-mail at proservice@magix.net so that we can help you further. With kind regards Your MAGIX Pro Audio Team
• Movie Studio

  24 answers, most recent on 2/3/2025

  RE: Edited video length
  I never knew that. I have some big editing projects coming up so that information really helps a lot. I'll be editing 8 hours of family vacation video and making 10 copies for different family members
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  Thanks to everyone for all their help and suggestions, really much appreciated.   I have managed to find a way to make the programme more stable and usable......I'm running the programme in Windows 8 compatabilty mode. Been using the programme for
• Music Maker

  6 answers, most recent on 9/16/2024

  RE: Bilateral music
  @David-Pook Glad to help, and thanks for the feedback! Jeff
• Off topic

  2 answers, most recent on 10/4/2024

  [Closed] vegas pro not accepting my serial number
  Hello can you help me it not accepting my serial number
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood MIDI ports on the audio interface would only be needed if you own a MIDI device without USB connection. You wrote your MIDI keyboard is a USB device. This means the keyboard has its own internal MIDI interface. Do you still have
• Movie Studio

  7 answers, most recent on 6/5/2025

  RE: Worked fine …until app wouldn’t open
  Thanks to all for your help. My last attempt was unsuccessful so I’ve decided to replace my antique PC. I have a habit of holding on to things till the bitter end.  "tighter than bark on a tree" euphemism is appropriate 😀 Early this year I also
• SOUND FORGE

  5 answers, most recent on 2/14/2023

  [Solved] Cannot get a reactivation code for my sound forge 16
  First installed Soundforge 16 on my PC last December but have upgraded my SSD since then so reinstalled and activated it but it wouldn't run so I reinstalled again and now i'm getting the message "can't reactivate now please try later" which i have
• Photostory

  13 answers, most recent on 4/18/2026

  RE: zoom in templates
  @beck3157 They are definitely present in PS Deluxe 2026! (I've just checked on my installation.) I have the latest version, 25.0.1.318, can you check under Help>About... exactly which one you have, please? Also, I note you say you updated to the
• Music Maker

  One answer, on 1/31/2025

  RE: again i dint get what i was promisse and were is support
  @Morten-kaarvand This isn't official support. We are users like you and try to help each other. We don't know what didn't work and why. You need to give us detailed information if you want advice
• Movie Studio

  5 answers, most recent on 9/7/2024

  RE: Error code: CopyToAdapter keeps popping up. I can't find a fix.
  @Tony-Rapisarda No problem Tony, we're here to help. 👍
• ACID

  12 answers, most recent on 1/31/2025

  RE: Loops and songs and error message
  @Harold-Brush @rraud Hi This lovely Moderator who I have tagged has a lot of experience with Sound Forge, he may be able to help you. Forum Moderator Stephen
• Music Maker

  5 answers, most recent on 5/25/2023

  [Solved] An error occurred during export of your project.
  An error occurred during export of your project. If the error occurs again, please contact our support teamI cannot export this project to any file format, ive updated to the current I need to export this song because its important and is my final
• Rescue Your Videotapes!

  3 answers, most recent on 4/3/2025

  cannot install driver for premium video wandler
  I have used "Rescue Your Videotapes" (ver. 5.0.3.113) with the black videowandler. Recently I had to replace the video grabber, so I bought "Video Saver" (ver. 8.0.0.28) which comes with the premium video wandler. For some reason, my laptop will not
• Movie Studio

  22 answers, most recent on 1/7/2026

  Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  I can Audio record with no issues, but am unable to simultaneously record audio and video during Screen Recording. It only captures the Video. I am using Magix Video Deluxe 2026 Plus. I am using a PC with AMD Ryzen 7 8840HS w/ Radeon 780M Graphics
• Music Maker

  11 answers, most recent on 3/11/2023

  RE: [Solved] Missing Dll MxQt.cfg
  Much more recent graphics devices don't support Open GL2. My old laptop (2017) couldn't. It had Intel HD Graphics 3000 dated 2016 (despite that claiming it supports Open GL2). Magix supplied the same ddl but it didn't help.I had to keep using an
• Movie Studio

  20 answers, most recent on 6/2/2025

  RE: Mastering Suite has disappeared
  @hdrechsel18 Hi Harry, Go to: Help - About Magix Movie Studio (shortcuts Alt+Shift+F1). In the next menu you can find the version number here. HTHRob
• Photostory

  3 answers, most recent on 1/24/2025

  RE: Media Pool length of audio files (Premium VR v.19.0.2.36 (UDP3)
  @Sam-McPherson If you right-click on an audio file in Windows Explorer and go to Properties>Details, one of the entries is "Length". Does that help you? JeffForum Moderator