• Photostory

  7 answers, most recent on 9/18/2024

  RE: Editing query Photostory 2024
  Thanks Rob. I’ll try that in the morning. However I’ve only just started using 2024 and I’ve not changed any of the settings so whatever it downloaded as should be the default settings? PS 2023 had exactly the same issue for me.
• SOUND FORGE

  8 answers, most recent on 2/4/2026

  RE: Sound forge pro 18_plugin chain issue
  Hi @rraud, thank you for your answer.yes, I'm talking about the non destructive plugin chain.For exemple, if I use in my chain a graphic eq with the sliders at various positions, as long as the effect window stays opened, no problem, the effect is
• Movie Studio

  10 answers, most recent on 2/21/2025

  RE: Bluray playback issues
  @cocobacon Hi . . . . the encoding values that, in your experience, need to be changed at all? These are all default for the NTSB 1920x1080 setting . . . . Assuming that your are in a NTSC standard area then nothing in the default settings needs
• SOUND FORGE

  10 answers, most recent on 2/12/2025

  RE: Sound Forge 18 Build 21Back Up Toolbars?
  Thanks for the suggestions. I've never tried the reset-clear cache procedure. What exactly happens if I do this? I found nothing in the help file. Will I lose my FX chains, presets and/or keyboard shortcuts as well? I've had issues with the toolbars
• Photostory

  3 answers, most recent on 5/20/2024

  RE: Mixing down issue
  @Jeremiah-Wilson Hi Do the video clips on the timeline play OK in the Preview Monitor? What effects are applied to the videos that are cropped off in the exported video, Size, Position & Rotation, Section etc. Before exporting did you change any
• ACID

  No answers, created on 6/29/2025

  Applied groove not displayed
  Applied a groove to an audio track... somehow my track view has changed and I cannot see the applied groove displayed below the wave data... what can I do to see the applied groove? Acid Pro v. 11.0.2.21 2024 Strix Scar Edition Windows 11 Pro
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds, @me_again Hi Al, Andy I have tested one of my 4K UHD 50 fps video clips exporting as 4K UHD, changing only the framerate to 59.94 fps, before and after updating the RTX driver from 581.80 to 591.86 and the Magix patch to fix the issue with
• Samplitude

  2 answers, most recent on 11/9/2022

  [Solved] transport console changed
  I'm working in Samplitude Pro X6 suite. I opened the program and the transport console had changed. It's tiny and functions like markers are missing. How do I restore the full console? I tried going to "workspace" and selecting default, but it only
• Video Pro X

  One answer, on 12/6/2022

  [Solved] Video Pro X14 audio distortion
  The audio becomes distorted with clicks when exporting to HEVC MP4 after applying a Mosaic Distortion Effect to the video with Magix Video Pro X14. No other effects are applied, so the original audio should be preserved without any changes. Any
• SOUND FORGE

  3 answers, most recent on 9/30/2024

  SF18 Build 21 scripting bug Solution Reminder
  The following script works to normalize sound in the data window: using System; using System.IO; using System.Windows.Forms; using SoundForge; public class EntryPoint { public void Begin(IScriptableApp app)
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  Thanks Nothing changed. Magix sent the serial number to my current email. Who can fix it. I posted a picture of the email. I am currently running a I7 Windows 10 Pro and a I7 Windows 11 Pro. I am reluctant about purchasing another one. I am
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  @Robert-Lyons-48 Apart from the differences that @SP. has mentioned, the programs are tiered according to price so the higher the price the more functions that program tends to have. Also projects made in Vegas software are not really transferable
• Movie Studio

  3 answers, most recent on 1/7/2026

  RE: When will Nvidia Hardware Encoding Be Fixed in Video Deluxe 2026 Plus
  I'm aware that only Magix can answer the question, which is why I asked in their forums. I'm also aware I shouldn't expect them to fix 2025 (although I know for a fact that many still use it), which is why I bit the bullet and upgraded to 2026.On
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• Movie Studio

  11 answers, most recent on 10/27/2025

  RE: balance sound level to be equal from two cameras/sources on final edit
  @spuddy13 Hi Brian Like @browj2, I too use Youlean Loudness meter in conjunction the MeldaProduction MDynamicEq which I find is good for helping balancing the levels of different audio streams so switching from one audio to another does not result
• Photostory

  4 answers, most recent on 12/12/2025

  RE: Inserting image
  @Tom-Borg Hi, Version 25 is PhotoStory 2026. The tip while dragging 'Press Ctrl for further insert/replace options' is a new feature in 2026. However, I don't see it in Storyboard mode, only timeline. In Storyboard mode, dragging opens up a space
• SOUND FORGE

  3 answers, most recent on 9/11/2024

  Can not record anything on my new purchase of SF pro 17
  An error message comes up telling me 'An unsupported media type was requested' - HD Audio input 1/HD Audio input 2 does not support 44,100 Hz at 16 bits - the RealTek ASIO driver doesn't seem to support anything. When I try changing the driver to
• Other products

  One answer, on 11/25/2025

  RE: Cannot install Audio & Music Lab 2014 Premium on New Windows 11 PC
  @David-Longroy These old downloaders no longer work for a couple of years by now. They simply crash. I assume this is caused by something Magix changed on their servers, for example encryption protocols. In the past, Magix customer support would
• Photostory

  9 answers, most recent on 12/29/2023

  [Solved] Travel Maps version 5.0.0.500 crashes
  I've raised the following issue with Technical Support but am posting here in case anyone else is experiencing the same problem. Yesterday I opened Travel Maps to start a new animated map and was prompted to download the latest update (to version
• Music Maker

  8 answers, most recent on 10/6/2024

  RE: VST Plug-in Editor
  It would be nice if Magix updated their user guide to reflect such changes. So what appears to be the instrument list is the VST Plug-In Editor?
• Movie Studio

  4 answers, most recent on 12/4/2022

  RE: [Solved] HitFilm, NewBlue Filters useful for MAGIX Movie Studio Suite 2023?
  @SomeMan Sorry for my English. Don't be sorry! Magix Movie Studio is merely a rename of Movie Edit Pro. Magix did the name change earlier this year. Basically, they are exactly the same program. If you have the filters already installed, they should
• SOUND FORGE

  4 answers, most recent on 5/14/2025

  RE: RMS Level
  Welcome to the Magix Sound Forge users community @Glenda-Taylor, I think the 'ACX Export' will adjust the level automatically. I am not sure, but you 'may' have get the RMS level in the ballpark' with volume, normalization, compression and other
• Video Pro X

  4 answers, most recent on 1/10/2025

  RE: [Closed] Reduce Frame rate in Pro X 19
  @Steven123 Hi, Welcome back from the future. Please whisper to us the new features that Magix has added between 16 and 19 and if they fixed the bugs. For your 8mm film, change the Effect, Speed (under Effects) from 20 to 16. Copy and paste this
• Off topic

  One answer, on 2/20/2024

  how to change e-mail address
  registering to extend the trial i gave the wrong e-mail address and can't get in to fix it so can't receive my code. How can I change it?