• Video Pro X

  9 answers, most recent on 4/20/2026

  RE: [Solved] 360 File from DJI OSV
  @paulsweigert Hi Try changing the extension to "MP4". This known to work for other 360 video files with 'odd' file extensions. John EBForum Moderator
• SOUND FORGE

  3 answers, most recent on 10/27/2025

  RE: [Solved] SF 12 Can't drop music on voice anymore
  I just figured it out, Somehow, there must be a hot key I randomly hit... In options there is a "Drag N Drop" settings and was changed to "Paste" instead of "Mix"...
• SOUND FORGE

  2 answers, most recent on 12/24/2025

  RE: [Solved] SF10 Activation
  Activating the Sony versions of Sound Forge, Vegas, Acid, ect, has changed recently. See this thread:https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/ btw, seasons greetings and welcome to
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  Update: The announced change took place yesterday.Today we'll do another change on systems which may affect Loops Unlimited for a few moments.
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @SP. Hi, I just tried rebooting with 2 monitors, no change. Rebooting with 1 monitor, no change. John CB
• Video Pro X

  2 answers, most recent on 1/8/2025

  [Solved] Editing Templates
  I will create a movie at 4k but when I use an editing template it changes it to 1080? Not sure why? Then when I change the movie setting back to 4k it creates these weird place holders? Any ideas?
• Movie Studio

  6 answers, most recent on 4/6/2026

  RE: Nvidia GeForce RTX 5060 Mixdown message
  @Doug-Algire I doubt that anything changed in your Magix software. It's your NVIDIA driver that changed and "broke" your software rendering with NVIDIA. Did you read what was in the link that vdl-user-v19 provided?
• Audio Cleaning Lab

  5 answers, most recent on 3/4/2026

  [Solved] Download fails for Audio Cleaning Lab MX
  I bought MAGIX Audio Cleaning Lab MX in 2012. I need to reinstall due to a hard drive change on my computer. As soon as it starts downloading the installation file, the installation manager stops and the screen disappears. If this software is not
• ACID

  2 answers, most recent on 11/14/2024

  [Solved] Midi file Acid Pro and Rave Generator 2 vst , changing sound problem!
  HI I have looped part of a midi file I am finding that if I add Rave Generator2 vst to the midi line as soon as the loop starts again it changes patch sound and its random ( how can I keep the patch the same with no program changes ? , it only does
• Other products

  4 answers, most recent on 3/9/2026

  RE: Movie Delux 2026 Feedback button goes to Patches, not to feedback area
  May I suggest changing the name of this button? As an end user, I thought it was for our feedback to you. Maybe you can change the name to Patches & Features? Thanks for your fast replies.
• Photostory

  2 answers, most recent on 1/22/2025

  RE: [Solved] Travel Map -Missing menu option "Draw curves"
  @arnenu2 Hi, In Travel Maps, not in PhotoStory, under Path & Avatar, Path properties, there is a checkbox for Line property. The text was changed somewhere along the line, so "Draw curves" is now just "Line property." This turns on/off the
• Music Maker

  2 answers, most recent on 5/15/2025

  [Solved] Speaker not recognized
  When I use Music maker 16 it plays through the little computer speaker and does not recognize my usb speaker which is way better and louder. How can I change that? all other programs recognize the usb speaker  
• Music Maker

  8 answers, most recent on 2/25/2026

  RE: I want to change my payment method
  Hello! How i change credit card?
• Off topic

  7 answers, most recent on 6/8/2026

  [Solved] Magix canceled my subscription after accepting my payment.
  Title summarizes the issue. Magix has canceled my subscription for SoundForge Pro after accepting my payment. This has two serious problems: I can't change or renew my subscription because Magix website insists that my serial number is used by the
• Movie Studio

  One answer, on 9/4/2025

  [Solved] Does exporting video as "Streamable" reduce it's quality in any way??
  As the title says...Does exporting video as "Streamable" reduce it's quality in any way??As all the videos I export are subsequently uploaded onto a website, via which they are streamed/watched via the website.But so would ticking the "Streamable"
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  Which video effects are doing this? If a video effect, such as Camera Zoom, which is based on the Size, Position & Rotation effect, then has Size, Position & Rotation settings changed, they are applied on top of the existing SPR settings
• ACID

  2 answers, most recent on 11/14/2024

  RE: [Solved] Midi file Acid Pro and Rave Generator 2 vst , changing sound problem!
  @Rayz-R Check the MIDI event list of this MIDI for things like program changes and delete them.
• Video Pro X

  One answer, on 6/5/2026

  RE: Email change
  Until you can get Magix support to change the email address to which your product is registered you need to activate it with your old email address to which it is registered. It doesn't matter that you don't use the address any more. My
• Video Pro X

  9 answers, most recent on 4/20/2026

  RE: 360 File from DJI OSV
  @paulsweigert Try changing the extension to "MP4" I did that to a Osmo file I found on the internet and VDL 2026 opened it with no issue. It's a vanilla HEVC with AAC audio. MediaInfo won't read OSVs, but it will read the file when it's changed to
• Movie Studio

  One answer, on 12/30/2025

  [Solved] Using alt+shift+drag
  According to JCBrown tutorial 17 (Basic Editing 2) using alt+shift+drag on a trimmed clip on the timeline is suppose to slip the visible content. When I do this, both in Video deluxe 2026 and Video Pro X17, all I get is a black screen. Nothing
• Video Pro X

  9 answers, most recent on 1/22/2026

  RE: Access violation error n NTDLL,dll
  Hi I have done the sfc check, no problems. RTX version is 591.59. I have put Onedrive on hold, no change and deleted the Videodeluxe ini file. No change. I have put my system specs in my profile.
• Movie Studio

  3 answers, most recent on 4/1/2025

  [Solved] loss of colour during editing
  colour has changed when displayed in Movie Studio 2025 Platinum without using any effects. What is heppening
• Other products

  2 answers, most recent on 6/1/2025

  [Solved] Do I need to deactivate Independence Pro?
  I might change my PC soon, but I want to use Independence Pro on my next PC.Do I need to deactivate Independence Pro on my current PC? This software was installed when I purchased ACID Pro 11 Suite.If anyone knows, please let me know.
• Movie Studio

  3 answers, most recent on 5/10/2026

  RE: [Solved] Object Color
  @hdrechsel18 Hi Assuming you want to mark specific objects so they stand out for further attention, then proceed as @browj2 has commented. To see the colours, the objects must be deselected, then they appear as shown below, I have changed the colour