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Giving the trial version a quick look over, this is what I notice. My current vid's will not import the audio, the trial version does not support it. It did not correct the problems with my timeline marker. I think the hardware acceleration

Music Maker

4 answers, most recent on 3/26/2015

RE: I am having serious audio playback issues.

I have had responses from Magix who and we've ran checks on my laptop. I've made changes to it but still having the same issues, but the last paragraph they emailed (below) is the telling one i think ; "Please note that generally your sound

Movie Studio

8 answers, most recent on 3/17/2015

RE: Video Deluxe 2014 Plus keeps freezing!?

Hi Not sure why you are experiencing such problems. How big are your projects and how many clips do they contain on the timeline? MEP does start to get unstable when there are large numbers of HD clips and the memory is close to maxed out,

Movie Studio

6 answers, most recent on 3/17/2015

RE: Mac Versus Windows

Hi Anirban . . . . I want to know is there really long term benefits of Mac? . . . . From experience - none. There are quit a few downsides though:- The total cost of ownership is more expensive. OS changes are too frequent and

Movie Studio

No answers, created on 1/23/2015

[Closed] MEP2015 patch update

10/08/2015 Important changes in version 14.0.0.183 Fixed crashes in specific situations Made corrections to reduce aborted encoding with hardware acceleration Fixed stability problems with some Decklink devices

Music Maker

3 answers, most recent on 1/21/2015

RE: Magix Music Maker Premium 2015 - Various VST Instruments and Object Synthesizers are missing

Within 5 minutes of posting the above question I found the answer myself - I found the link in order to download the additional VST Instruments and Object Synthesizers in the 'Help' section. I'm posting as others may find it useful. In the e-mail

Music Maker

2 answers, most recent on 12/14/2014

RE: What is ComputerID

Hello JP: The computer ID is based on various components in your computer hardware and can not be changed by the user. It CAN NOT be found in your system settings. Therefore, each every computer system has its own unique ID. Take a look at

Movie Studio

9 answers, most recent on 11/17/2014

RE: My Magix Edit Pro 16 will not save new movies.

Hi .. . . .Are you saying that they deleted any effort on a product that I paid good money for because they have a new product for sale? . . . . The length of support for Magix products as well as many other software manufacturers follow a set

Movie Studio

21 answers, most recent on 10/17/2014

RE: Deleting a cramped KF

Hi Peter and Terry, It's funny how we can look without seeing. Terry didn't notice the X to delete a keyframe. I didn't notice the left and right arrows on the screen for previous and next kf until Terry mentioned them, and we both didn't notice

Movie Studio

2 answers, most recent on 10/13/2014

RE: Magix movie edit pro 15 plus closes every time I press edit

Hi Assuming you mean Movie Edit Pro 15 and not Movie Edit Pro 2015 - have you tried to re-install the software and selected the Repair option. Did anything change on the computer last week - eg hardware, software installation etc? John

Music Maker

8 answers, most recent on 9/20/2014

RE: Sound Pool DVD Collection 19 Disk

Here is the full EULA...copied and pasted LICENSE TERMS AND CONDITIONS FOR MAGIX PRODUCTS (EULA) 1. SUBJECT MATTER OF THE CONTRACT: MAGIX grants you (the customer) a non-exclusive license for the enclosed MAGIX product. You are granted

Movie Studio

One answer, on 8/15/2014

RE: product registration code sent to me does not work

HI In replacing the hard drive in the PC you have changed the computer id code which is calculated from at least one or more pieces of hardware installed in the PC. An activation code, which has now changed, is usually calculated from the

Movie Studio

8 answers, most recent on 6/7/2014

RE: Sharpness Blur does not function after latest patch for 2014 13.0.4.4 and program repair fails.

Hi Terry I am pretty sure the reason is that you are on XP and I am on Vista. The difference is that a lot of the hardware accelerations of the Video effects in the later versions of MEP are DX11 based and XP does not support DX11. If I select

Movie Studio

8 answers, most recent on 6/7/2014

RE: Sharpness Blur does not function after latest patch for 2014 13.0.4.4 and program repair fails.

Hi Terry Yes I fell foul of this in the weekend. I have not reported it yet as the German members indicated that Magix were well aware. Contrary to what you have found with HWA, I can confirm what Ralf has said although his comment about "Vfw

Photo & Graphic Designer

7 answers, most recent on 7/2/2014

RE: I am very very very dissappointet from MAGIX customer support !!!!

Sorry John, but I think you missed my point. As I already said, I have another programm which does exact the same. Very often after a regular MS-Update, this programm interprets it as a hardware change. Especially after the IE was

Photo & Graphic Designer

7 answers, most recent on 7/2/2014

RE: I am very very very dissappointet from MAGIX customer support !!!!

Sorry for being not clear enough. Of curse I have an account, with a user name and password and in my account I can see the listing of all of the products that I have purchased including the serial number of each one. And yes, I am talking

Movie Studio

4 answers, most recent on 5/3/2014

RE: accessing an old registered product feature

Hi . . . . i think i may have had to change the computer id once to get it working, then i can change it back . . . That will not make the software work because the computer id is a unique number generated by the software. Many programs

Movie Studio

One answer, on 4/23/2014

RE: my updates will not install

Hi More information is needed:- At what stage does the error message appear - while MEP is trying to contact the servers or after the patch has been downloaded and is attempting to install. Have there been any changes to the computer since

Movie Studio

No answers, created on 4/5/2014

Movie Edit Pro MX Premium Playback Redraw Slow

I'm using MEP MX Premium on a Windows 7 64 bit PC. Up till now, I've been using it for making a slideshow from stills. No problem. Just lately, though, when I work with video, I notice the picture is redrawing, especially in pan shots. Like

Rescue Your Videotapes!

3 answers, most recent on 4/3/2014

Rescue videotapes MAC software

I have Rescue videotapes hardware and software for Windows. I changed my laptop to a MacBook Pro and I want to use my hardware with it. But software CD does not contain Mac version (drivers and software). Where can I obtain Mac version?

Video Pro X

5 answers, most recent on 4/20/2014

RE: VPX5, export to mp4 fails whatever the export profile

Thought I ought to update this since I took the plunge, paid my £25 and used MAGIX Support. Having tried the "first" solution (to untick the option on Program Settings>Video and Audio>Hardware Acceleration for MPEG-4/AVCHD export if

Movie Studio

3 answers, most recent on 3/20/2014

Movie Edit Pro 2014 hangs (freezes) while editing

I have been fighting an issue (or several) since buying the MEP 2014 Plus program a few months ago. A long time user of MEP for about a decade, I moved from MEP16 (which ran great), to 2014 since I now use AVCHD MTS. I have begun using the proxy

Music Maker

6 answers, most recent on 3/15/2014

RE: Having all sorts of problems with Music Maker 2014 Premium

Hi In addition to gnarly's answer, it may also help if you give more details about your computer system and Windows version. What changed between it last working and the first time it stopped working - ie any new software installed, windows

Music Maker

8 answers, most recent on 11/27/2015

RE: MAGIX Music Maker 2014 Premium is not working

I saw another thread reporting similar bug for MAGIX Movie Edit Pro. http://www.magix.info/us/a-memory-allocation-request-failed.-maybe-there-is-no.knowledge.74654.html Suggested solutionis to reduce computer memory to 4GB!!! How is that