• Movie Studio

  6 answers, most recent on 10/15/2021

  RE: [Closed] Movie Studio
  @igor-p Hi and welcome to the forum. Please do not hijack another users topic with a question that is not related to the issue the OP was having. Create a new topic and give more information on the following: Your computer specification - see this
• Movie Studio

  6 answers, most recent on 10/15/2021

  RE: [Closed] Movie Studio
  @igor-p Welcome to the Magix user to user forums. Inevitable question: upgrade of what??? Please start a new thread with your question, giving us full details about your computer (this post will show you the sort of detail we need) along with the
• Other products

  One answer, on 10/14/2021

  RE: reactivating the product
  @eugeniusz-dziedzic Welcome to the Magix user to user forums, so not a contact for any Magix staff and no-one here can reactivate your product. Also, you should never post here any confidential data, like your serial number, because this is a public
• Movie Studio

  3 answers, most recent on 10/14/2021

  RE: Programme freezing
  @Ian-Lowdon Hi Please be more specific when responding to questions, the lack of details makes it difficult to advise you and results in more questions. What is your computer specification? See this topic for details of what is required and please
• Other products

  One answer, on 10/13/2021

  [Closed] Vega Pro 13 Download - How, No Longer Have Email Logon - Upgrade?
  Hello, I no longer have access to the the email I purchased Vegas Pro 13 with, and I would like to download and use on another computer. I do have my serial number, and a working copy. I am also considering upgrading to version 19. Can someone here
• Samplitude

  One answer, on 10/13/2021

  RE: error -24
  @googledaath Try the following. Go to https://www.magix.com/int/support/my-service-center/ and log in with your username and password. Then click on "My Products" and go to your version of ACID Music Studio 11. Here you can deactivate your license
• Movie Studio

  4 answers, most recent on 10/12/2021

  RE: Updating problem
  @Risto-H Hi If you want to revert back to MEP 2021, as you have not installed and registered MEP 2022 then the installer for 2021 should still be available for download from your account at magix.com. Once installed you will get the popup to update
• SOUND FORGE

  One answer, on 10/12/2021

  RE: Help with licence from a dead computer
  Hi, and welcome...you should never post your serial number or other info on this forum...it is a user forum, and not a technical support page. To answer your question: you don't have to disable the serial number...you should simply be able to use it
• SOUND FORGE

  One answer, on 10/12/2021

  Help with licence from a dead computer
  Hello, the computer died, and it's impossible to disable the SoundForge 9 Licence. The serial number is XXXXXXXXXXXXXX. I want to konw how to resolve this issue in order to install to a new machine. Best regards,   Luís Santos
• Movie Studio

  One answer, on 10/11/2021

  RE: error 59, Disc will not load
  @David-Cowan Hi Error -59 means the program folder may be damaged - see this Support article. If that does not fix the issue then we need more information: Movie Edit Pro (MEP) version as found under Help, About  Windows version and build number -
• Movie Studio

  2 answers, most recent on 10/9/2021

  RE: Computerid for online Activation codec hivc
  @ELIAS-KOPTY, @CubeAce Hi The computer ID being asked for is not the Windows computer ID, it is a unique ID that is generated by the program for activation. Are you running the trial version of the program? If so then AFAIK you cannot
• Movie Studio

  2 answers, most recent on 10/9/2021

  Computerid for online Activation codec hivc
  Hi Iam trying to online activate a codec in the payment page its asking to write the computerid of the magix program that iwant to activate I have tryed to put the serial number ofnthe program or my computer name .. computer product id .. nothing
• Movie Studio

  16 answers, most recent on 11/16/2021

  RE: Magix Edit Pro 21.0.1.85 crashes after export and make broken movie
  @nawkrzy Hi and welcome to the forum. We need more information: What is your computer specification - see this topic for details of what is required and please quote the processor and graphics card/chipset make/model in full? Which export preset are
• Video Easy

  7 answers, most recent on 5/13/2023

  RE: [Closed] magix video easy activate serial product error help???
  @kbaytan Since you've owned the product for some time and clearly registered it previously why do you need now to reregister and activate it? One thing you could try: go to your Magix account, log in, go to My products, find the listing for your
• Samplitude

  2 answers, most recent on 10/4/2021

  Lost installation DVD
  HelloI have a Samplitude Pro X that I use for editing/mastering.My computer/windows10 broked down so I have install all the programs again.But now I can´t find my installation DVD for Samplitude Pro X, it is
• Other products

  One answer, on 10/3/2021

  Help with Error code -24, I have two computers
  Please Help with Error code -24, I have two computers with the same email address and serial number. I was able to download in the 1st computer. I wanted to download on my 2nd computer the error code -24 appeared. How can I solve this problem? The
• Movie Studio

  22 answers, most recent on 9/30/2021

  RE: Failure to hold image rotation
  @alpalmer1 @johnebaker @AAProds Thank you Al for the image. I can find nothing wrong with the image. It shows in Windows correctly. Shows correctly in MEP 2022 and VXP 11. Normal type of image from a Canon Power Shot A75. May have been edited in an
• Movie Studio

  14 answers, most recent on 9/29/2021

  RE: [Closed] Please send new Ticket number
  Need help activating...authorization A new Ticket Number I purchased this and was ill for a year...better now and want to use movie studio.....I had an older version and was very happy with it. The computer I'm using is HP 14-dq1xxx Intel core !5
• ACID

  One answer, on 9/29/2021

  acid pro 10 issues with serial number
  I recently got a new SSD for my computer but when i use acid pro a notification pops up saying i have an invalid serial number. I have tried nearly everything even going to the old SSD and finding computer ID to transfer but it says its incorrect. I
• Movie Studio

  14 answers, most recent on 9/29/2021

  RE: [Closed] Please send new Ticket number
  @Robert-Bell5674 Hi . . . . The response is my ticket number expired. . . . . When was the ticket raised with Magix? . . . .  I just keep going around in circles to activate/authorize . . . . Most issues with activation have been seen in the forum
• Video Pro X

  6 answers, most recent on 4/15/2023

  RE: [Closed] this company is a rip off
  @russell-daniels Welcome to the Magix user to user forums. It is a pity that your first post here is a rant and threatening legal action is not really going to achieve anything, I think! There are a number of very experienced users of Video Pro X
• Video Pro X

  122 answers, most recent on 11/21/2021

  RE: Proposed new computer specs for using VPX
  @sasiuk Hi DéDé . . . . In our tests, the read and write speeds depend only on the encoding speed by the GPU and not on the type of drive: HDD or SSD. It’s for this reason that our results are similar. . . . . I agree with this, there has been a
• ACID

  9 answers, most recent on 7/1/2025

  RE: This file cannot be added to Acid Projects mp3 may not be supported
  Hi @sheppo - I can assure you that AMS11 does support the MP3 file type and that I have been using the drag and drop method for MP3 files on my previous computer before I got this pc. @Chris-Spargur - I've Confirmed MP3 import works on the download
• Movie Studio

  2 answers, most recent on 9/23/2021

  RE: rotation
  @Nicholas-Markin Hi and welcome to the forum . . . .  Movie Edit pro 15 . . . . Do you mean Movie Edit Pro (MEP) 15, MEP 2015 or MEP version 15.x.x.xx - please quote the version number as found under Help, About. What is your computer specification