• Photostory

  8 answers, most recent on 2/15/2023

  [Solved] Inability to insert a video in a project on Photostory DeLuxe 2022
  I use Photostory DeLuxe 2022 Version 21.0.2.120 (UDP3) Code 8674 KA1 and have found that I am unable to insert a video into any project. I have tried without success apple videos, windows wmv, magix videos, quicktime video etc. I can insert such
• SOUND FORGE

  27 answers, most recent on 3/19/2025

  RE: Sound Forge Audio Studio 17 doesn't detect Ozone 11 Standard (VST3)
  @CLARENCE-YOUNG What do you mean with drops out? No sound?
• Movie Studio

  2 answers, most recent on 2/4/2023

  [Solved] Windows, windows everywhere
  I recently upgraded to Movie Studio 2023 Suite. When I first used it all the panels (preview, media pool, project, etc) were all nicely arranged in a single window that I could move to my big monitor (when attached) and resize. Somehow the tools
• SOUND FORGE

  5 answers, most recent on 1/25/2023

  [Solved] Errant file size listing
  My Sound Forge Pro 11 now has a permanent file size listed in the lower-right-hand corner of the file edit page, whether or not there is a file opened on it: 35,600.7mb. If I open a file, it ascribes this same size to that if I save the file. How do
• Movie Studio

  44 answers, most recent on 9/12/2025

  RE: some objects cannot be moved on the timeline. Others can...
  Do you mean this?
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 Hi Having an attitude to the Moderators gets you nowhere. The Moderators do have access to Tom, I was the first to contact him with regards to support issues. I even contacted Magix CEO by email, which was diverted to management
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Hi Thanks for the clarification. Did you do a Restart not a Shutdown of the PC after the update? We need more information, which version of Video Pro X is installed, and what is the specification of your computer system, see this
• Music Maker

  3 answers, most recent on 12/6/2024

  RE: I have Purchased Loops Unlimited And it even says purchased in the app
  listen dude i cant even install the program at all on my computer ok. it wont do anything at all so i need you guys to do it imediately do not charge me again... the program wont even install on my computer so i cant get into magix music maker at
• Movie Studio

  2 answers, most recent on 2/24/2023

  RE: [Solved] Popup Adverts
  @Woody164 Hi When you installed the program there was an option not to install additional software. Uninstall Magix Cloud Import also know as Update Notifier, Magix Connect, Connect and Network Sync. . . . . It is arrogant of Magix to think that
• Xara Designer Pro

  6 answers, most recent on 2/1/2023

  [Solved] Mobile dropdown menus
  I create the navigation bars for mobile devices but despite what I do one of the links does not work. I move it and then another link does not work. Try this on a mobile phone device https://kingdomhealthcare.co.uk/ on this the Training link does
• Other products

  5 answers, most recent on 3/25/2025

  RE: Soundpool License upgradable?
  missing sound pools where do I go with such an audit.  
• Movie Studio

  3 answers, most recent on 10/29/2025

  Unocking/activation IgniteColorCine
  After installing MEP2022 on my new laptop, it was time to install the add-ons.I installed and activated some of these add-ons (proDAD) without any problems. However, I am having trouble activating IgniteColorCine Magix Pack.A screen appears asking
• Music Maker

  7 answers, most recent on 6/25/2025

  How do I cancel my subscription so it doesn't automatically renew?
  Jak anulować subskrypcję, aby nie odnawiała się automatycznie? Music MakerLoops Unlimited
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x I do not want to install that crap!  Obviously, you have no clue what can be done with Travel Maps. It is one of the most useful tools available for Magix video programs and there is almost nothing quite like it on the market. The only
• Photostory

  3 answers, most recent on 4/2/2026

  RE: How do I find additional templates for Slideshow Maker Wizard?
  @David-Robertson You do have the option to buy the program, and so receive those additional templates etc., so that you can test it out. If you then decide it does not offer what you want there is a money-back guarantee (30 days, I think) as long as
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  i haven't changed my email in seven years and I still have to re-sign in, re-register, reload the whole thing every single time I open it, usually after it crashes. 2019 took me far, but this is all but useless. I don't want to do ANYTHING online
• Movie Studio

  7 answers, most recent on 1/14/2026

  RE: [Closed] why does FABS.exe need to run
  You are right, and I have this problem too. Unlikely that Magix (now BorisFX) is going to do anything about it though. Still, the option to 'disable service on startup' in services.msc would be appreciated, as it would be preferential to only have
• SOUND FORGE

  6 answers, most recent on 12/13/2025

  Reactivation of SF 10 after upgrade to SF18
  I have upgrated to SF18. I now reinstalling my SF10 and cannot get authentication number for SF 10 anymore. the MAGIX center tells me the Serial number is in use (for the SF18). What can I do?
• Movie Studio

  4 answers, most recent on 2/26/2026

  RE: [Closed] Video deluxe 2026 Plus
  I am a new user. I want to add an image on top of a new video that will last throughout the video as part of a project. It was easy to add text to introduce the person, but I don't see a way to add an image. Does anyone have an idea on how to do
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @Rod-Devonshire Hello welcome Please do not hijack other users posts with regards to PayPal payments, as you have another issue please create your own post with regards to Vegas, please click on the Vegas forum link at the bottom of the
• Video Pro X

  2 answers, most recent on 11/17/2022

  RE: [Solved] Edit friendly codecs
  @Zkuggi Hi . . . . I've tried ProRES, DNxHD, DNxHR and GoPRO Cineform but it looks like VPX cannot read any of that by default. . . . What do you do to edit this kind of footage? . . . . Install Quicktime (QT). With QT installed you can import into
• Movie Studio

  5 answers, most recent on 7/20/2025

  RE: MP4 problems
  @Anthony-Sferlazza Sorry to hear about this problem but you need to give us a LOT more information if we are to have any chance of being able to help you. First, exactly which version of Movie Studio do you have? Then, please read this pinned post
• ACID

  8 answers, most recent on 3/20/2025

  RE: Audio warp in Acido Pro
  hi maux did you find the way to do this ?it is possible i do it on most pieces of audio in acid when its not crashing ! Hi Blake-fast, unfortunately not... The only way to quantize audio I've found on Acid is to use Melodyne and export the
• Music Maker

  8 answers, most recent on 5/30/2026

  Licence Document
  I have Royalty Free Licenses for the Tracks I've made, which allows me to sell the stuff I've.ade I've sold a track I've made to an Indie Game Dev, and I need to know if I am allowed to create a Licence Document (which outlines what they can/can't