• Video Pro X

  29 answers, most recent on 12/12/2021

  RE: Unable to Exit or Terminate ProX 13
  Hi, I've the same problem. I've followed your instruction and removed the .ini file, erased the cahe as mentionned in previous answers. But the problem is still there. My PC is : lenovo Yoga 910-131KB with Intel I7-7500 2.7Ghz; Ram 16GB; SSD
• Video Pro X

  29 answers, most recent on 12/12/2021

  RE: Unable to Exit or Terminate ProX 13
  @tpolakov Hi Thanks for the update. This is beginning to sound like there may be an issue with the VPX initialisation file. Try moving or deleting the video_pro_x.ini file located in C:\Users\Username\AppData\Roaming\MAGIX\Video_Pro_X13 then start
• ACID

  6 answers, most recent on 11/28/2021

  RE: I've downloaded acid music 11 to my pc but it says I have to register
  @stevie-kc Please read Microsoft instructions here. Stephen Forum Moderator
• Movie Studio

  23 answers, most recent on 11/28/2021

  RE: New patch for VPX and MEP available from today.
  @Scenestealer @browj2 @johnebaker I have found another difference in the way MEP 2022 works compared to previous versions but there is a workaround. I have often used the space bar to correctly space wording within a frame in older versions of MEP.
• Movie Studio

  11 answers, most recent on 11/29/2021

  RE: Movie Studio 2022 Suite entry point not found
  @snowpheonix This is user forum, not Magix Support. I do not give out my email addresses or contact information. I gave you explicit instructions that take about 10-15 seconds to get to the page to raise a ticket. Also, the specs for MEP2022 clearly
• Movie Studio

  3 answers, most recent on 11/23/2021

  Createdxgifactory2 could not be located
  I have an HP h8-1222 desktop with an intel i7-2600 and Windows 7 Home Premium. I was running Movie Edit 2021 Pro Premium and upgrading regularly without a problem until this last one. The 2022 version installed Nov 22 won't run at all. There is a
• ACID

  4 answers, most recent on 11/19/2021

  RE: How can I connect Chord Jam vst (trial version) to Synthmaster etc
  Hi I tried that it did work for Blu Arp but with this vst it doesn't seem to work that way so will need someone to try it if possible. The vst has instructions for various DAWs but not for Acid Pro which is often the case.
• ACID

  One answer, on 11/19/2021

  Can't find loop folder in Acid Music Studio 11.0 trial version
  I've just installed the trial version of 11.0 but it hasn't been a great user experience so far.I cannot find the loop folders ANYWHERE.The instructions I found here don't appear to work as you can see from my screenshot Does anyone have any
• SOUND FORGE

  2 answers, most recent on 11/17/2021

  I have tried several times to register the trial Sound Forge 15
  I have tried several times to register the trial Sound Forge 15, and it shows in my registration list with no S/N, and as far as phone support, I only get a recording to callback later. I have tried phone many times (later) and requested to send an
• Off topic

  One answer, on 11/17/2021

  [Closed] Disappointing: Magix Support
  Hello there, I hope this finds you well. I completed the online survey and found infoservice@magix.net there; I received the following notice moments later. >>>"Thank you for your mail. Unfortunately, we can't process your request, since
• Music Maker

  7 answers, most recent on 11/18/2021

  Redeem EDM edition credits
  I'm trying to redeem the soundpool credits I got with the EDM edition but it's always full price instead of having the voucher applied as shown in the instructions
• Web Designer

  One answer, on 11/13/2021

  RE: embed a calendar
  @Peter-Nauer Hi and welcome to the forum. The Calendar instructions from Google do work correctly. I assume that you are previewing the page in Web Designer and this is what you are seeing - This is due to WD using the old Internet Explorer
• Web Designer

  One answer, on 11/13/2021

  embed a calendar
  The instructions to embed a calendar are useless. Google doesn't allow to embed it in a frame. Are there other possibilities to embed a calendar on a webpager ?  
• Music Maker

  5 answers, most recent on 11/10/2021

  RE: Can't find old program on the webstore
  I just tried that, it doesn't work, and says invalid voucher code. Plus the code is a "coupon code" which if I follow the instructions says that I'm to go to the Magix store, buy the software, use the coupon code to reduce the price to $0 and
• SOUND FORGE

  6 answers, most recent on 11/11/2021

  RE: Unable to download the manual
  @ALAN-KRATZ Have you tried to download the PDF instructions from your user account at https://www.magix.com/int/support/my-service-center/ ?
• SOUND FORGE

  3 answers, most recent on 11/7/2021

  RE: Installation files don't work properly
  The anti-virus could be blocking something in the update process, nothing to do with your PC's resources. I understand you cannot update using the updater patch. Reread my comment, and reply if you want the unpacked installer.Otherwise, you can
• Movie Studio

  3 answers, most recent on 11/8/2021

  RE: Need help getting my Movie Edit Pro 2022 Premium activated.
  @Rosom-BrownJr Hi If you followed the instructions in the email for redeeming the Voucher code you need to contact the vendor. Was this BestBuy? John EBForum Moderator  
• SOUND FORGE

  2 answers, most recent on 11/6/2021

  RE: Unabilityt to do clean install
  @Mars_Lee_46 Welcome to the Magix user to user forums, and sorry to hear about the power cut problem. What a nightmare! To fully complete the uninstall of any app that fails to uninstall properly you have two possible options. Perhaps try the
• Other products

  2 answers, most recent on 11/3/2021

  RE: Facial Recognition within existing organised photos
  @RedWizard75 Hi and welcome to the forum. Did you follow the instructions on how to use Face recognition and tag people are available under Help in the program. John EBForum Moderator   Hi John, Thank you for your response. Now I've hit the 10
• Other products

  One answer, on 11/2/2021

  RE: Movie Studio Platinum 18, Your order number is: Removed by Moderator
  @Levon-Saryan Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like your order number, should never be posted here. Hence, I have removed it from your post. First, please read this post and give
• Music Maker

  63 answers, most recent on 12/2/2021

  RE: Can I custom shape instruments in your INDEPENDENCE PRO PLUS SUITE?
  Hello SP I already have Magix Music Maker just updated 2022 I follow your instructions and I succeeded Independence sampler is now plugged in into my Magix program however, need done guidance in order to use the different layers of instruments from
• Music Maker

  7 answers, most recent on 10/28/2021

  RE: License key does not work
  @SP. I too purchased a digital download from Guitar Center and struggled with the same issue. No where in the Guitar Center email or on the Magix website did I see a link or instructions to go to the .../redeem url. THANK YOU!!
• SOUND FORGE

  One answer, on 10/25/2021

  Please connect to the internet error
  I have checked my internet settings and all are as you describe. I also checked my firewall and the SoundForge installer has full permissions on any port(s). As far as Internet Explorer... it is now Microsoft Edge. (Note: I had Edge set as my
• Movie Studio

  11 answers, most recent on 10/25/2021

  RE: Lack of sound
  @Johnmark-Hatfield Hi, I can’t find how to make the audio viewable... You have to use Timeline mode. I gave you the instructions: You can change the parameter for this in Program Settings. If already on a track, select the video and use the shortcut