• Video Pro X

  2 answers, most recent on 5/24/2022

  RE: Audio Problem
  @Sugar-Shane Hi In addition to @CubeAce commentent we need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put
• Video Pro X

  10 answers, most recent on 4/30/2024

  RE: Magix Movie edit pro premium 2022 crash problem
  @Wesley-Clepper Hi Wesley and welcome to the user to user forums. Thank you for supplying some of your computer specs in detail but we really need all the computer specs in as much detail as possible if we are going to try to figure out what is
• Video Easy

  4 answers, most recent on 5/25/2022

  RE: Opening GoPro MP4-file result in black playback screen
  @Tinker2022 Hi We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are working
• Video Pro X

  8 answers, most recent on 5/24/2022

  RE: Video Prox14
  @teroschilo Hi The program crashing may be caused by one of several factors for which we need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model
• Video Easy

  One answer, on 5/22/2022

  RE: Useless Video editor. Cost 28 AUS dollars
  @richard-wirski Hi and welcome to the forum. If you require help with the issues you are having then we need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics
• Rescue Your Videotapes!

  One answer, on 5/21/2022

  RE: activatio
  @mrall Hi . . . .  program, version 6.0.2.31 . . . . Is this Rescue your Video Tapes 6 released in Sept. 2012? Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in
• Video Pro X

  6 answers, most recent on 5/21/2022

  RE: Imported audio crackling
  @christianf7 Following on from @CubeAce comment we need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this
• Music Maker

  One answer, on 5/20/2022

  RE: Crashes
  @Sanna-Dilawar Hi . . . . Magix Music Maker 2022 to the 30 patch update . . . . What is the full patch version number, this can be found on the Start screen or under Help, About ? . . . . There is distortion whenever I try to play anything . . .
• Rescue Your Videotapes!

  13 answers, most recent on 5/22/2022

  RE: Recording analogue video
  Hello again. Yes, that's certainly an improvement! 1. I'm using an old Daewoo Blue Diamond Model Q812PI with a composite scart adapter cable. 2. I captured using the MXV codec, then exported in MP4 format. This MP4 file is the one I shared with you.
• Video Pro X

  17 answers, most recent on 5/21/2022

  RE: Video Pro X 14 Released - What's new? Bug fixes?
  Looks good. Subscription model is reasonably priced.Most valuable update i.m.o. is the ~20x faster interaction with busy timelines. X13 became somewhat slow whith larger projects. Hoping to see audio wavegraph in the trimmer window like we have in
• Photostory

  12 answers, most recent on 11/1/2022

  RE: Latest Photostory Deluxe 2022 very slow
  @donjen33 Hi Jenny . . . . . latest version as it's extremely slow to respond, particularly when I click the undo arrow when I'm endeavouring to create a slideshow . . . . We need more information: Computer specification and program version, see
• Movie Studio

  One answer, on 5/16/2022

  RE: photos downloaded do not appear ...
  @Robert-Drzewicki Hi and welcome to the forum. We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this
• Video Pro X

  25 answers, most recent on 5/16/2022

  RE: Video Pro X Keeps Freezing And Crashing
  @bming Hi . . . .  NVIDIA GPU. Over the last yeat I have found Video X getting more unstable. The current version is unusable as it crashes with minutes I commence editing. . . . . One of the important things we are doing is keeping the Nvidia GPU
• Video Pro X

  25 answers, most recent on 5/16/2022

  RE: Video Pro X Keeps Freezing And Crashing
  @GrupoLosFicos Hi As I said above what happens with audio programs has revelance to the issue with Video Pro X (VPX). . . . . So what is the point having having an option to switch Hardware Acceleration between CPU, Warp, and GPU… If it Freezes on
• Photostory

  3 answers, most recent on 5/15/2022

  RE: System Crashes on loading
  @Brian-Combley Hi I am also assuming as you have windows 11, it's Surface Book 2 on 8th Gen Intel Core i5-8350U or i7-8650U processor? Or the Surface Laptop 2 2018 model? Stephen Forum Moderator
• Video Pro X

  25 answers, most recent on 5/16/2022

  RE: Video Pro X Keeps Freezing And Crashing
  @GrupoLosFicos Hi . . . . MAC TOWER 5,1 (Windows 10) 2 x 6 Core [12 Core processor] . . . . Which Xeon processor model number is this? . . . . When I press [Ctrl+Alt+Del] it shows that the software is only using 4% of my CPU processor power. . .
• Photostory

  3 answers, most recent on 5/15/2022

  RE: System Crashes on loading
  @Brian-Combley Hi . . . .  Surface 2 running Windows 11 and the software worked fine until the upgrade . . . . Assuming you mean a Microsoft Surface Book 2 with an Intel processor and not a Surface 2 which is not capable of running the program: What
• Video Pro X

  2 answers, most recent on 5/11/2022

  RE: We come back with the same problem.
  @Karla-Dragut Hi . . . . . We come back with the same problem . . . . Unfortunately we do not know of any previous issue you have had with the program, your account was only created today. We need more information: Computer specification and
• Movie Studio

  42 answers, most recent on 5/10/2022

  RE: Freezes
  @HomeMovieMaker Hi. Glad to see you are making some progress. You may not be completely out of trouble yet as Sony cameras can record in various formats such as X-OCN, XDCAM SD and HD, XDCAM EX, XAVC-Intra, XAVC Long-GOP, XAVC S, NXCAM, Sony RAW,
• Movie Studio

  42 answers, most recent on 5/10/2022

  RE: Freezes
  @HomeMovieMaker Hi Can you check your motherboard model number please - the D850GB motherboard does not support the i7-930 processor, nor can it have 12 GB of RAM installed. However looking at the image you posted above, it looks like you have 2
• Movie Studio

  42 answers, most recent on 5/10/2022

  RE: Freezes
  @HomeMovieMaker Hello Is this your motherboard? Intel i7-930 CPU Quad-Core 2.8GHz (3.06GHz Turbo Boost) 8M Cache LGA1366Intel DX58SO Motherboard  Whats the make and model of your PC? Stephen Forum Moderator
• Movie Studio

  42 answers, most recent on 5/10/2022

  RE: Freezes
  @PATIENT-X Hi Stephen. I must have been typing while you closed the other thread so I have pasted my last reply of that reply below. @HomeMovieMaker CubeAce wrote on 5/7/2022, 8:32 PM @HomeMovieMaker Hi. Thank you for the information provided so
• Movie Studio

  42 answers, most recent on 5/10/2022

  RE: Freezes
  @HomeMovieMaker Hi . . . . I have been a customer of Magix for many years and never had such issues with getting help. . . . . The support system has changed over the years to a ticket based system which you can access through the Support link at
• Movie Studio

  5 answers, most recent on 5/7/2022

  RE: [Closed] Help
  @HomeMovieMaker Hi. Thank you for the information provided so far. We can rule out Windows not being up to date but we also need the Intel processors complete ID. For instance I am running an Intel i9-9900K. That information should be able to be