• SOUND FORGE

  5 answers, most recent on 1/20/2022

  RE: Purchase Questions
  SpectraLayers Pro 8 is what is included in the Sound Forge Pro 15 Suite. The low cost SpectraLayers Elements version is what is included with the SF Pro 15 (standard) version. You can contact Magix sales ( sales@magix,net ) to definitively verify
• Music Maker

  One answer, on 1/20/2022

  RE: Payment
  @jenner-ross I would suggest you contact sales support at infoservice@magix.net
• Off topic

  3 answers, most recent on 1/20/2022

  RE: [Closed] Magix is double charging me every month, How can I contact them??
  @dkbillette You can contact sales support at infoservice@magix.net
• Music Maker

  4 answers, most recent on 1/18/2022

  RE: Unable to use supplied coupon code for Movie Collection in store
  When I try to 'buy' the bundled 'movie collection' with the coupon provided I cannot because there is an existing coupon for a -$24.99 discount on that item. I should be able to get that collection for free using my coupon but I cannot because I
• SOUND FORGE

  2 answers, most recent on 1/18/2022

  RE: I´m trying to buy one of your produts (Sound Forge -15)
  Welcome to the Magix Sound Forge users community @Antnio-lemos. This is a users forum. The Magix sales dept should be able to help you with that issue. Email them at: sales@magix.net
• SOUND FORGE

  One answer, on 1/17/2022

  RE: reg number
  Welcome to the Magix Sound Forge users community @per-madsen4443,Log into the Magix Service Center and select "My Products". You must however log-in using the email address you used when Sound Forge (SF) was initially registered and activated. Your
• Movie Studio

  13 answers, most recent on 1/18/2022

  RE: Can Movie Studio 14 projects be imported to Movie Studio 2022 Platinum
  You're asking a detailed question for which I do not have the answer. I've regularly upgraded for many years, and am unfortunately rather confused by the proliferation of products that seem to be linked through a series of company sales.
• Movie Studio

  11 answers, most recent on 6/16/2022

  RE: HEVC doesn't work
  @Lorenozuchitor-Ignez I used sales@magix.net Ray.
• Movie Studio

  26 answers, most recent on 2/18/2022

  RE: Can't open MS15 files in Movie Studio Platinum 2022
  @TrekT Hi, I have 2 bad news for you. 1.- Movie Studio 2022 (21.0.1.92) cannot open VF projects created in Vegas Movie Studio 15 16 and 17VMS 2022 sends an alert message indicating that the VF file format cannot be read.I confirm that this version
• Other products

  4 answers, most recent on 1/13/2022

  RE: Movie Studio 2022 Platinum Error in Module "OpenCL.dll"
  @TrevorWM, @AAProds Hi . . . . Rightly or wrongly, Magix has called it the same name after Sony sold Movie Studio to Magix. . . . Not quite - after the sale from Sony to Magix the program was call Vegas Movie Studio - the Sony part of the name being
• Video Pro X

  One answer, on 1/11/2022

  RE: Upgrading
  @Jim-Woodie Hi Jim, and welcome to the user to user forums. The forums are run and 'staffed' by volunteer users with no direct interaction with Magix staff who only post updates here and do not reply to individual topics. You should email Magix at
• Movie Studio

  27 answers, most recent on 1/29/2022

  RE: Aspect Ratio and Movie name problems
  @clement5 Hi. I don't think it is that people don't value it as a medium unless you mean monetary value. I think it comes down to groups of people watch together. Few visit cinema alone and if one in the group can't get on with it they will probably
• SOUND FORGE

  9 answers, most recent on 1/13/2022

  RE: mashups
  Since this is the Sound Forge forum, I would recommend Sound Forge Audio Studio or Sound Forge Pro. (see SF comparison page). They are many tutorials online (search) and you can try out Sound Forge for 30 days free. IF you decide to purchase, there
• Movie Studio

  2 answers, most recent on 1/8/2022

  RE: I need an activation code for a product I paid you for"!!!!!
  @Peter-Davidson-Smith Hi Peter. This is a user forum only. There are no Magix staff here. We have no idea what problems you have. You should have had two emails. One with your receipt, and another with the activation codes. Try emailing
• SOUND FORGE

  One answer, on 1/6/2022

  RE: Simultaneous user limit
  This is a users forum. You will need to email the Magix Customer Service/Sales dept.sales@magix.net Welcome to the Magix Sound Forge users community anyway @Max-Lydy .
• Video Pro X

  5 answers, most recent on 1/7/2022

  VERY. VERY Frustrated
  I know that this is not the forum to answer my question. But I am very frustrated with Magix. Took out an annual subscription in November 2021. Now told it is run out! I can find nowhere on the Magix site to be in direct contact via email. In
• Music Maker

  2 answers, most recent on 12/30/2021

  RE: Commercializing Soundpools
  @TheBlessedOne Magix wants to get commercial money, then they should help Artists actually gain exposure for and therefore accrue sales from their music, so that Artists can generate sales, and they should make it Logical Magix pays the artists that
• Music Maker

  2 answers, most recent on 12/30/2021

  Commercializing Soundpools
  The idea of buying samples for commercial reasons is illogical. I really don't understand it. I really can't comprehend it, although I tried really hard to. Some people use soundpools and want to commercialise their music. Can't really afford to buy
• Music Maker

  3 answers, most recent on 12/30/2021

  RE: Return product. this product is horrible.
  @Carlos-Upshaw Contact sales support at infoservice@magix.net
• Music Maker

  One answer, on 12/29/2021

  RE: purchase
  @Gary-Barnett Music Maker is not available for Mac. I would suggest you contact sales support at infoservice@magix.net or shop@magix.net and ask them for a refund.
• Movie Studio

  2 answers, most recent on 12/28/2021

  RE: language
  @Dan-Bar Hi Dan and welcome to the user to user forums. Please do not post the same topic twice as it will not get you an answer quicker. The possibility is that Russian is not a supported language. Did you try the automatic option? Have you visited
• Xara Designer Pro

  5 answers, most recent on 12/28/2021

  RE: I bought Designer Pro X in 2020
  @Mona-Damholdt I understand completely what you are saying and do sympathise but I am not a Magix employee and have no control whatsoever over matters of sales policy. Jeff
• Off topic

  One answer, on 12/27/2021

  RE: How do I cancel all product subscriptions here?
  @Bryan-MacDonald Just contact sales support at infoservice@magix.net and tell them to cancel all your subscriptions.
• Movie Studio

  25 answers, most recent on 12/28/2021

  RE: Quick Time Movie Export (Advanced) Not Working
  @CarpentersMate @johnebaker Hi Mike. Apple never wanted to share information about their codecs or want any of their formats available to competitors. They branded themselves as the platform for creatives and wanted that niche where they could