• Video Pro X

  11 answers, most recent on 4/21/2021

  RE: Mov video is not posible in magix PRO X version 18.0.1.89 UDP3 i have
  @093460175 Hi. Please read this support information page. Ray.
• Photo & Graphic Designer

  7 answers, most recent on 12/22/2020

  RE: Reported communications error whilst trying to register
  @Richard-Peach Hi . . . . You'd better tell me what it is  . . . . Comments such as this are not acceptable in the forum - this is a user to user forum not Magix Support - and demanding a response is more likely to deter a user from helping you -
• Photo & Graphic Designer

  7 answers, most recent on 12/22/2020

  RE: Reported communications error whilst trying to register
  @Richard-Peach My apologies but I have removed the image from your post because it includes both your personal serial key and your personal email address. You should never post confidential data to a public forum like this one. Your Magix/Xara
• Video Pro X

  16 answers, most recent on 12/15/2020

  RE: I am not able to load video from 4K camcorder to timeline.
  @Gloria-Goss Hi Thanks for the MediaInfo analysis - I assume this is for the video that will not load. Is then there should be no issue with importing it. I also assume that you log on to the computer as Administrator.GT2013,? Can you play the
• Movie Studio

  19 answers, most recent on 12/17/2020

  RE: All video formats have audio de-sync when previewing and export
  @Sma1525 That's good news. The following information is conjecture on my part. I'm no coder or expert on this. I just tried to reason the problem out. The results you were seeing before could have been caused if you were recording game play and the
• Web Designer

  One answer, on 12/9/2020

  make website secure
  How do I make my Xara hosted website secure? (i.e. https vs. http)
• SOUND FORGE

  13 answers, most recent on 12/29/2020

  RE: Time Stretch function in Process tab in SF A/S 10 no longer opening
  You can download SF-10 from the Magix Download Center. You will need your SF-10 serial number and most likely your original SCS log-in info. Since SF is already installed, the serial code can be found in "Help> About SF". Always save the serial
• Other products

  One answer, on 12/9/2020

  [Closed] VEGAS 17 problem downloadin VEGAS-option-install.dat for ACVHD render
  I needed to reinstall VEGAS 17 in a new windows 10 environment.When I want to render using ACVHD there was the need for an extra download failing with error code -1 I applied the instructions for this error code and that error code disappeared,
• Off topic

  2 answers, most recent on 12/7/2020

  RE: can not purchase program
  @Wim-VandeWater This could be a technical problem or a security problem. Try asking infoservice@magix.net for help.
• Music Maker

  11 answers, most recent on 1/28/2025

  RE: [Resolved] Getting error 1603 during installation
  @altan Hi see this comment from Magix support, you may need to add appropriate exceptions to your Antivirus - although the comment mentions AVG and Avast there are also known issues with Windows Defender and BitDefender security features causing the
• Rescue Your Videotapes!

  10 answers, most recent on 12/7/2020

  RE: When recording the screen is bue.
  Ståle. Dette er fix'n for convertern. Det virket, men jeg har enda et problem, jeg gidder ikke å vente på en annen løsning. og har kjøpet en fra Amazon. ----------------------------------------------------------------------- Dear Oddbjørn Magnar
• Other products

  4 answers, most recent on 12/6/2020

  RE: Independence has stopped working as an independent sampler!
  @SP.Thank you for your detailed information and advice. I tried various things as described below, but the result in my environment was NG.Now I choose the situation to use Independence within the Magics product. However, I patiently wait for module
• Music Maker

  6 answers, most recent on 8/31/2022

  FREQUENT CRASHES/PROGRAM GLITCHES THAT IMPEDE WORKFLOW
  MAGIX MUSIC MAKER 2021 PREMIUM (Brand new download December 2020) Here are the computer specs: AMD A8-7410 APU with AMD Radeon R5 Graphics @ 2.20GHz, 12.0GB RAM (10.9 useable) PROBLEM: - Auto Saves While Plug-in's are Open in edit mode and in
• Other products

  4 answers, most recent on 12/6/2020

  RE: Independence has stopped working as an independent sampler!
  @vitoku This same problem came up with another user some months ago. He wasn't able to make Independence 3.5 show the activation screen and never solved it. On my computer I can switch between version 3.5 and 3.6 without any problems. I just
• Web Designer

  2 answers, most recent on 12/4/2020

  RE: To View This Page You Need Adobe Flash Player
  @werners2 Welcome to the Magix user to user forums. Adobe Flash has now been deprecated as a security risk and I think ALL browsers now refuse to allow it to run. So installation of it on your machine will not affect the fact that any user's web
• Music Maker

  No answers, created on 12/2/2020

  cannot downlad magix MM 16 live
  the 8mb installer downloader does download and starts but when it trys to connect the signal dies.I have tried with 2 windows 7 laptops and the same result. I do not use any security software and windows defender is turned off.
• Video Pro X

  8 answers, most recent on 12/3/2020

  RE: Pop up windows don't connect
  @mkro Hi . . . .Is Magix still going to Windows Security even though Windows Security is not active? . . . . That depends on whether Norton fully de-activated Defender, if it has not then the Firewall will still be active. If you are running
• Video Pro X

  8 answers, most recent on 12/3/2020

  RE: Pop up windows don't connect
  @mkro Hi Mike. For that you would have to go to Settings \ Update & Security \ Windows Security \ Open Windows Security, and look at the individual parts of the Security at a glance area for yourself. Normally adding an antivirus program in
• Video Pro X

  8 answers, most recent on 12/3/2020

  RE: Pop up windows don't connect
  I'm using Norton 360 which overrides Windows Security. As a result, the options for Network & Firewall protection are grayed out. In Norton, I have allowed In/Out communications with the Magix program but Magix still does not communicate. Is
• Video Pro X

  9 answers, most recent on 12/1/2020

  RE: GOING SO SLOWLY
  Thanks Ray. I am going to look into all of this. Really helpful stuff. Thank you. By the way, what was the issue with the product ID? Security?
• Web Designer

  2 answers, most recent on 11/29/2020

  RE: Publishing issues with Web designer Premium
  @Adrian-Yates Hi Please do not split your question over 2 different forums, answers will be split and users who are not members of both forums will not be able to follow through what has and has not been tried. You have already been given the
• Video Pro X

  22 answers, most recent on 11/28/2020

  RE: VPX: Standard Mode vs Compatibility Mode
  @Scott-Maas Hi Scott. Understandable as Pro Tools would not be a cheap upgrade if it's still working well. The only downside is running Win7 on the net and VPX will need to connect to the net from time to time to keep it active as it is part of its
• Movie Studio

  6 answers, most recent on 11/28/2020

  RE: error code -57
  @Daniel-Balkis Hi Daniel. I'm running Cubase 4 under Windows compatibility mode in Win 10. Had to update the dongle security to the latest patch (eLicenser Control Version 6.11.10.2266) but otherwise working very stably. Ray.
• Other products

  11 answers, most recent on 11/25/2020

  RE: When trying to record streaming audio I get an error message
  @pbrixey It could be that recording is blocked in the Windows security settings and you need to allow that Audio & Music Lab can access your recording interface. How do I check that?