• Web Designer

  8 answers, most recent on 6/3/2022

  RE: Error Message when trying to access Local Designs Gallery
  @browj2, @Alan-Altmann Hi The 504 error is the HTML error code for a Gateway Timeout Error - ie the web server didn't receive a response in time from another server upstream when it attempted to access the data being requested. in this case it would
• Other products

  2 answers, most recent on 6/2/2022

  RE: Purchasing dialog errors out
  @Michael-Prindle Hi, In your web browser on the Magix.com page, make sure that you are in the US site. There is a globe/map button at the upper right. You want the purchase to be in US$ Here is the link to the US site. You can also go into your
• Other products

  5 answers, most recent on 6/2/2022

  RE: [Closed] Cookies
  @Iulian-Dinu Welcome to the Magix user to user forums. Which Vegas product do you have? If it is any version of Vegas Pro or a version of Movie Studio earlier than version 18, you are in the wrong forum. Please see this pinned post. If you have
• Movie Studio

  6 answers, most recent on 6/1/2022

  RE: Video saver converter
  Hi, I am running Windows 10 and it is automatically updated. The Magix video converter software was downloaded from the web and entered with serial nr.
• Web Designer

  One answer, on 5/31/2022

  Failure to update
  Xara Web Designer Premium 19.0.0.63990  DL x64 Mar 15 2022 on Windows 10 Tells me an update is due, I choose to go ahead, a blank box appears and nothing else happens
• Web Designer

  51 answers, most recent on 6/15/2022

  RE: Previewing exported but not published site in browser
  @Ernest-Bullock Hi Ernie . . . . I had not included any meta tags . . . . I suspect from the image above you mean Keywords which are one form a meta-tag available. There are many more meta-tags available and the only other one you may need to use
• Web Designer

  51 answers, most recent on 6/15/2022

  RE: Previewing exported but not published site in browser
  Hi John Sorry about this; you must think I'm a bit thick...and I agree, so far as websites are concerned. For some reason I realised that I had not included any meta tags and as there is no html code to include them in I read manual and added them
• Web Designer

  51 answers, most recent on 6/15/2022

  RE: Previewing exported but not published site in browser
  @Ernest-Bullock Hi Ernie That is good news - I would export the whole site again, to a new folder, this will ensure that you have not inadvertently changed a page that was OK. . . . . I will give you the details of the Company who currently hold
• Web Designer

  12 answers, most recent on 5/31/2022

  RE: Switching Website Designs in Xara Web Designer Premium v. 19
  Hey there. I logged into the Magix Service Centre and checked - I purchased Web Designer Premium on July 21, 2021. So shouldn't my Update Service still be active? I have looked all over and can't see anywhere to actually purchase a new Update
• Web Designer

  11 answers, most recent on 11/14/2022

  RE: Gallery widget not working
  Hey John. If you mean the large, blank white rectangle that appears in the place where the gallery should be on the web page, then yes (as you can see in the first screenshot). I'm not sure what else you're referring to.
• Web Designer

  51 answers, most recent on 6/15/2022

  RE: Previewing exported but not published site in browser
  @Ernest-Bullock Hi Ernie Thanks for the images, they help a lot. From the images: index-h and index-g appear to be empty.  index pages i, j , l, n and p appear to have been created then deleted at some point, Web Designer will not rename the other
• Web Designer

  6 answers, most recent on 6/16/2022

  RE: Building text-heavy website
  @Paul-Martin7216 Welcome to the Magix user to user forums. Important Caveat: I don't own or use XWD but I have built websites in the past, using other software. The overall "length" of a page is determined entirely by the site creator, you, in my
• Web Designer

  16 answers, most recent on 5/27/2022

  RE: Sound not playing on MP4 file
  @Gord-Boisvert Hi I have retested your site and the video now plays correctly on my PC and the downloaded file MediaInfo data shows the audio is present. I suspect that there may be a caching issue either on the PC, with your ISP provider or another
• Web Designer

  16 answers, most recent on 5/27/2022

  RE: Sound not playing on MP4 file
  no other copies on the server... but this is very strange. The video plays on my tablet with sound but not on the PC. The web page is part of a responsive template so I'm wondering if there is something that is messing that up.
• Web Designer

  51 answers, most recent on 6/15/2022

  RE: Previewing exported but not published site in browser
  @Ernest-Bullock Hi . . . . the manual says don't publish your site until you have tested it in a browser to see if everything is working, especially the navigation. As my navigation is not working when tested in the browser I have not published my
• Web Designer

  10 answers, most recent on 5/25/2022

  RE: uploading relpacment website to server
  @richard-biddlecombe Hi I am seeing odd behaviours when accessing the website using the following URL's: sitename.co.uk  or  sitename.co.uk/index.html I get the old site created with Serif WebPlus X7  sitename.co.uk/#xl_xr_page_index URs  I get the
• Web Designer

  51 answers, most recent on 6/15/2022

  RE: Previewing exported but not published site in browser
  Hi John My Hosting is currently with Fasthosts although I haven't used it for some time. I kept it in case I resurrected my website, which I have now done, although I intend to host it with Web Designer. I replied to Jeff's post and said that my
• Web Designer

  16 answers, most recent on 5/27/2022

  RE: Sound not playing on MP4 file
  @Gord-Boisvert Hi . . . . It must be something else. I deleted the sever copy and uploaded the file with sound, but still no sound over the internet. So I downloaded the server copy and played it locally and voila ...it has sound. . . . Something
• Web Designer

  51 answers, most recent on 6/15/2022

  RE: Previewing exported but not published site in browser
  @Ernest-Bullock, @emmrecs Hi Ernie, Jeff Using the web address from your post above i get the same as Jeff. Is the hosting for your website now with Fasthosts, IONOS (formerly1&1) or Prositehosting? If you are using Xara/Magix web hosting then
• Web Designer

  10 answers, most recent on 5/25/2022

  RE: uploading relpacment website to server
  hi yes it is named index and when i go the web page properties it is (file name, index) (page title, wrought iron works home page) hope that help as im lost lol
• Web Designer

  10 answers, most recent on 5/25/2022

  RE: uploading relpacment website to server
  @richard-biddlecombe Hi . . . .  once i have uploaded it at the end of the web address /#xl_xr_page_ then index instead on just /index any ideas please . . . . This is correct as you have created a 'Supersite' which only has one page index.htm,
• Web Designer

  16 answers, most recent on 5/27/2022

  RE: Sound not playing on MP4 file
  @Gord-Boisvert Hi Thanks for the link. The video is not playing any sound because it has none - this is the MediaInfo data for the file on your website: GeneralComplete name                            : W:\Downloads\Chronology.mp4Format            
• Web Designer

  16 answers, most recent on 5/27/2022

  RE: Sound not playing on MP4 file
  Thanks John. I ran the video through Handbrake 1.5 selecting Web Optimized. Below is the info of the converted file. Unfortunately, I have the same situation as before. The video and sound play in page preview but once uploaded to the hosting
• Web Designer

  51 answers, most recent on 6/15/2022

  RE: Previewing exported but not published site in browser
  @Ernest-Bullock Hi Ernie If you website is publicly available can you post a link to it please. The only place I see a No objects selected message is in Web Designer when editing the site as shown below I found the tutorial, you referred to, on