• Music Maker

  4 answers, most recent on 12/31/2022

  RE: Product Information Needed
  @Oka Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. My answers to your questions are, therefore, entirely the opinions of a fellow-user. Have you studied the web pages detailing all about Music Maker and its
• Music Maker

  18 answers, most recent on 10/15/2022

  RE: coupon not received
  @mike-wallace I don't see anything about a coupon. Or it could be that the coupon was raffled between all participants and you weren't selected. I think most of the time the coupons are not really useful because they are only valid in the Magix.com
• Video Pro X

  7 answers, most recent on 11/10/2022

  RE: Video Pro X - Subscription now includes Smartsound Cloud
  @emmrecs Hi Jeff. In the past, once, I used a track that came with VPX and uploaded it to YouTube. It resulted with a copyright strike against the video. Basically it means in that instance that should anyone see adverts when viewing my video the
• Xara Designer Pro

  3 answers, most recent on 9/5/2022

  RE: Content Catalogue not loading on request
  @Alphaville Hello, welcome As mentioned in the forum's there seems to be a server issue, please contact infoservice@magix.net for further assistance. See this thread here. Stephen Forum Moderator
• Other products

  8 answers, most recent on 9/2/2022

  RE: Ordered 3d maker online I got my invoice but, no serial number
  It is great to see the board moderators respond quickly. Too bad, the software maker doesn't. It shouldn't be this hard to get the SN emailed to me. I bought the software online for immediate download but they never sent an invoice or SN. All I got
• Web Designer

  4 answers, most recent on 8/31/2022

  RE: Error open Online Contetnt Catalogue
  @phillip Hello, welcome As advised see @emmrecs comment above. See similar issue in this thread here. Stephen Forum Moderator
• ACID

  11 answers, most recent on 4/21/2023

  RE: 0db master level? Boosting?
  Hi @SP. thanks for that. Are you saying that Mastering Suite is bundled with Music Studio? I couldn't find it but when I search online it is kind of directing me to MUSIC MAKER 2023 PLUS. I found a free version that I installed but it doesn't help
• Other products

  6 answers, most recent on 9/22/2022

  RE: How to reinstall "Update Notifier"
  @pvasirani Hi . . . . If I don't install it, is there a web page containing patch and release information for Music Maker or Sound Forge Audio Cleaning Lab? . . . . There is no need to install Update Notifier the Start screen should display when
• ACID

  11 answers, most recent on 1/23/2023

  RE: Acid Pro 10 Pro file location issues
  @johnebaker, I have a Magix video deluxe Steam version - that's it. Maybe there are shared lib between Magix application that I can understand - but there is no single place to describe where the user shall find them - to get your loop download (I
• Music Maker

  7 answers, most recent on 12/5/2022

  Music Maker update 31.0.2.21
  Hi all, Music Maker update 31.0.2.21 went live yesterday. Please find below the official patch notes. Changes in patch 31.0.2.21 compared to 31.0.1.13 Technical modifications for compatibility with Windows 11 Crash fixes and bug fixes: Fixed
• MAGIX

  No answers, created on 11/23/2022

  [Closed] Patch for Music Maker | version 31.0.2.21
  Hi all, Music Maker update 31.0.2.21 went live yesterday. Please find below the official patch notes. Changes in patch 31.0.2.21 compared to 31.0.1.13     Technical modifications for compatibility with Windows 11     Crash fixes and bug
• Movie Studio

  37 answers, most recent on 8/25/2022

  RE: No sound from imported .mov files
  Here is the screen that I get when I start MEP or when I go Help>Update Online:  
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @pmikep Hi Mike. I'm not aware of VPX having had more bugs than MEP / VPX. I'm sure if I'm wrong someone will correct me. The offer price is more for VPX. Nearer $60 than $35, but as a percentage against buying it normally is a much better offer.
• Other products

  One answer, on 10/6/2022

  RE: Double billed
  @Kevin-Davis8751 Hello, welcome Did you log into your online banking to double check, if so and there are pending duplicate charges please contact infoservice@magix.net for further assistance providing your order details. Do not leave any personal
• Movie Studio

  37 answers, most recent on 8/25/2022

  RE: No sound from imported .mov files
  @AndyMo Hi The updates for MEP 2021 should not cost anything, are you using the Help, Update online option in the program? If so can you post a screenshot of the dialog if it says you have to pay. John EB
• Photo & Graphic Designer

  2 answers, most recent on 8/4/2022

  Purchased & installed Photo & Graphic Designer
  I cannot access the online content catalog - and keep getting a message to say I am not online/check internet connection - but that is fine - any help with this would be great
• Photostory

  4 answers, most recent on 8/23/2022

  RE: Can't communicate with server to activate after 2022 patch installed.
  I checked the internet settings. The Use SSL 3.0, and USE TLS 1.3 were not checked. I checked those options. I am using Nortons 360 so I disabled their Smart Firewall and retried the activation. I had the same results and could not establish an
• Movie Studio

  5 answers, most recent on 9/8/2022

  Can not activate Movie Edit pro Premium (2021)
  I've Changed computers & upgraded to windows 11. I visited Magix web site, Logged in & open my products, Under Movie Edit Pro Premium (2021) I installed my program. When it came to the point to activate & register online, I got a message
• Other products

  One answer, on 8/31/2022

  RE: [Closed] SERIAL NUMBER/activation code NOT SENT.
  @CJS Hello, welcome I noticed you asked the question in another post here @johnebaker provided an option to contact infoservice@magix.net for further assistance. This thread will now be closed Stephen Forum Moderator
• Movie Studio

  6 answers, most recent on 3/7/2023

  RE: movie studio 2023 suite
  @spuddy13 Hi Brian, and welcome to the user to user forums. The forum is a good place to ask specific questions if you have a problem. Not so good for general enquiries. I have been on the forums for about four years now but did get into the
• Movie Studio

  26 answers, most recent on 1/5/2023

  RE: My Ultimate Version 2023 will not read MP4 files...
  Ο ΥΠΟΛΟΓΙΣΤΗΣ ΜΟΥ ΕΙΝΑΙ CPU Intel Core 2 Quad CPU Q9400 2,66 GHz RAM 8,00 GB Λειτουργικό σύστημα 64 bit, επεξεργαστής τεχνολογίας x64 ΔΙΣΚΟΣ SSD 500 GB ΑΝΤΙΜΕΤΩΠΙΖΩ ΚΑΠΟΙΑ ΠΡΟΒΛΗΜΑΤΑ ΜΕ ΔΥΟ ΠΡΟΓΡΑΜΜΑΤΑ MAGIX ΠΟΥ ΕΓΩ ΕΧΩ ΚΑΙ ΠΑΡΑΚΑΛΩ ΒΟΗΘΗΣΤΕ. ΤΑ
• Other products

  5 answers, most recent on 9/6/2022

  RE: How do I delete an uploaded audio
  @Eleyan Hi If your site is hosted on xara-online, login to your account there and open your webspace and locate the audio file, it should in the index_htm_files folder - select it, check mark in the box alongside the file name, and delete it by
• Music Maker

  4 answers, most recent on 12/31/2022

  RE: Product Information Needed
  @Oka Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. My answers to your questions are, therefore, entirely the opinions of a fellow-user. Have you studied the web pages detailing all about Music Maker and its
• Music Maker

  4 answers, most recent on 9/4/2022

  Only 8 tracks limit with Music Maker Premium 2020??
  Hi, I've just installed MMM Premium 2020 from disc, I've opened up the program and it'll only let me add 8 tracks. If I try and add anymore I get a message telling me to purchase "More tracks and formats" from the online store. Surely this can't be