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@johnebaker Hi John, The downloader will run, tested on Windows 11, however it fails to start the download and closes, this would suggest it cannot find the download server as @SP. has commented above Agreed! Very bizarre! I redownloaded the

Video Pro X

68 answers, most recent on 3/27/2024

RE: codec cost

@terrerad Hi . . . . . Curiouser and curiouser . . . . . The question is what is the difference between the 2 PC's that enables import? After more testing, I can import Sliced AVC 4:2:0 video into VPX and MMS with no issue, this leads me to wonder

SOUND FORGE

2 answers, most recent on 12/17/2023

error 24 when trying to reactivate software

can anyone please help me reactivate my software. pc crashed few days back and had to wipe and reinstall everything. now getting this error message saying program already associated with key and email address.

Movie Studio

80 answers, most recent on 2/12/2024

RE: no audio for mov files

Apple users can't use common message apps to relatives with phones on other platforms @CubeAce Which appp(s) are you referring to? My family group has no problems with WhatsApp and Skype and my offspring all have iPhones and I'm using ancient

Music Maker

3 answers, most recent on 5/22/2024

RE: In File Manager resolution does not match - its too large

I used the Override in Compatibility setting to get Music Maker to run in 4K initially, as a matter of fact you helped me with this - here is the forum post

SOUND FORGE

13 answers, most recent on 8/8/2025

Can't register SF-7b even with the key

I sent the text below to Magix Support 2 weeks ago and have not received a reply. Meanwhile, I found out that my product is registered with Magix. Why should my new registration not work? Thanks for any help! ================= I have been using SF-7

Other products

One answer, on 11/3/2024

Account was hacked

My account was hacked. The person that hacked it changed my email address and I had to create a new account. I created my new account using my original email account, but now I can not access my products I purchased. my two products are

SOUND FORGE

2 answers, most recent on 7/29/2022

[Solved] End user license

I'm thinking of buying Studio 16. I have a laptop and a desktop PC can I use the same licence on both machines or do I have to have two licenses?

Movie Studio

27 answers, most recent on 2/27/2025

RE: Neat Video - Version 6.0

@me_again, @AAProds, @CubeAce Hi . . . . definitely a Magix problem then . . . . Maybe, however not caused by the MMS update to .221 (VPX .247), but by a Windows update! I have had to restore my PC from a previous backup image (Macrium Reflect) due

Movie Studio

10 answers, most recent on 4/20/2025

Magix Movie Studio 2025 TRIAL

I cannot get this software to run at all.I am using Windows Pro 10 with 3 internal drives. The C: drive is a fast MVMe.The E: drive is used for general storage and the D: drive is a 240GB SATA which I do all my video editing on. It is always cleaned

Movie Studio

8 answers, most recent on 10/23/2023

RE: MXMPEG2 Error 0110: no media decoder found

Changing the file extension from Jpeg to Mp4 solved the initial problem. Problem probably happened when copying footage from iPhone to PC.

SOUND FORGE

11 answers, most recent on 4/19/2025

RE: SF Pro 18 Annoyances, Fixes?

OVERVIEW DATA WINDOW - Hi @GoneToMaui, If your are referring to"Options> Data Window> Overview".. When disabled, it stays that way on my Win 10 PC. SIZE OF MENU BAR ICONS AND THE BAR ITSELF Changing the "High DPI scaling" helps in some cases.

Movie Studio

19 answers, most recent on 11/3/2024

RE: program crash on export after 5 minutes movie studio 2025.

thanks for response Ray i have made one full holiday video before on this pc it crashed on export then because i had multiple gpu selected i asked for help in here and i got my film completed by making changes so i thought i was fixed but i just

Photo & Graphic Designer

8 answers, most recent on 7/15/2024

RE: Error code 6

@Patrick3603 Hi Try running a full Windows system check before uninstalling, see this tutorial and follow steps 4 - 11. If PGD 2013 was originally installed on Windows 8 or 10 and then upgraded to Windows 11, you may find that you are unable to

Video Pro X

3 answers, most recent on 8/25/2022

RE: [Solved] Video Effects Features aren't working

@Craigster Hi Check the following: The Deactivate effects option you see under the Lightning icon bottom right of program monitor (right click) is not checked. The drivers for both the Intel iGPU and Radeon GPU are up to date and that the iGPU is

Video Pro X

3 answers, most recent on 8/25/2022

[Solved] Video Effects Features aren't working

Crazy, but all of a sudden on VPX14 on my primary Studio PC, I am no longer able to use any Video Effects. As in all of them have no impact: - Brightness, Contrast, Gamma, Gradation Curve, etc. - Color, Color Correction, etc., etc. Has anyone else

Off topic

One answer, on 6/14/2024

[Closed] Of course they dont have a customer support email

I fear i wasted my $300 of my money on this stupid product. I already had vegas pro installed on my computer as a trial, then decided to just buy it. I go by instructions, and that stupid bundled install program REMOVES vegas pro?? i'm thinking its

Movie Studio

20 answers, most recent on 6/2/2025

RE: Mastering Suite has disappeared

@hdrechsel18 Hi Harry . . . . I will certainly upgrade - either to 2025' or let's see what "Deluxe" looks like. . . . . I would advise to move very carefully with this. Installing the trial version will replace the installed version and reversion,

Other products

2 answers, most recent on 7/27/2022

[Solved] Looking for two old Soundpools

I wonder if I can get two specific soundpools anywhere. I'm looking for DanceElectro Vol. 9 and TechnoTrance Vol. 13 which were in MMM Techno Edition 4. I lost the CD and even then my PC doesn't have a CD port.

Movie Studio

8 answers, most recent on 7/1/2024

Was wondering if it's me or.......

I have been reading the manual..... trying to source info and use the correct terms. I am a retired IT guy, that started out doing Home and small business computer repair / networking (retired now). use to dislike when customers would call the whole

Video Pro X

10 answers, most recent on 8/10/2025

RE: Programme freezes

Thanks for your time, you are right, the video is from a Canon video camera. The audio is there at the start of the clip, it is when I move the slider to get to the end of the video (or further along) that it goes wrong, like wise if it does start

ACID

3 answers, most recent on 8/8/2022

[Solved] Anything to do about freezes/crashes/lockups???

Recently have been using Acid Pro 10.0.0.6 now for a couple of months and this thing freezes or locks up or crashes at LEAST 6-7 per edit. nothing too big; 2 or 3 effects per channel....4 channels - between 10 and 25 minutes long. its almost not

SOUND FORGE

3 answers, most recent on 7/29/2023

RE: How to activate on multiple laptops - soundforge 365

There has been very few (useful) new features (or bug fixes) in recent versions of Sound Forge and few are expected, so I would recommend the standard (perpetual) version which allows activation on a total of two (2) PCs simultaneously. If SF is

Music Maker

16 answers, most recent on 2/18/2024

RE: MM2019 Prem unable to log into store

@simon-foster Which version? Which operating system? Great question I’ve tired the download from account version which is 27 something I believe and then it upgrades to version 28 I believe, sorry not at my PC at the moment but then that one