• Movie Studio

  10 answers, most recent on 6/23/2021

  [Solved] Deleting effects for all members of a group
  Greetings community, My today's issue is with the inconsistent way MEP applies effects to members of a group. If I select a group and apply an effect, say resizing, then it gets applied to all members of the group. Now if I select the group again
• Music Maker

  2 answers, most recent on 6/23/2021

  RE: [Solved] premium version has reverted back to free version!
  @David-Pook Try to go into the program settings and click on the button to clean up the store. This will delete the cache and can solve log-in-problems.
• Photostory

  2 answers, most recent on 6/22/2021

  [Solved] Screen lock up message - press ctrl for further insert/replace
  In Storyboard after adding 3 photos system locks up with dialog that states 'press Ctrl for further insert/replace options. I press Ctrl but software is locked up. I have to alt ctrl delete and end task. This is first time using Photo Deluxe 2021 on
• Xara Designer Pro

  2 answers, most recent on 6/21/2021

  RE: [Solved] No access to online catalogue
  @briadair Hi Brian, Not sure what you mean, however, if you download everything possible from the on-line catalogue before expiry, everything will still be in your Local Design Gallery. I did and everything is still there. I have version
• Music Maker

  4 answers, most recent on 6/12/2021

  RE: [Solved] Fix screen
  @Sandy-Nared No, it should just work with pressing the F4 key. If it doesn't work then try a clean reboot of your system. If it still does not work then you can reset Music Maker to its standard settings if you go into
• Music Maker

  4 answers, most recent on 5/29/2021

  RE: [Solved] Magic not working
  @siivet Does it help, if you go into C:\Users\YourUserName\AppData\Roaming\MAGIX\mm29 and delete the MusicMaker.ini file and start Music Maker again? This will reset some of your settings. In case you have an older version of Music Maker the folder
• Movie Studio

  4 answers, most recent on 5/10/2021

  [Solved] Program no start after turned off project windows show
  Hello, Movie Edit Pro 2021 does not start after I have turned off the project window show at start. When the program starts, the logo appears, the main window appears and stops. I have Windows 10 64-bit. How can I reset this setting from the
• Xara Designer Pro

  4 answers, most recent on 5/2/2021

  RE: [Solved] Migrated to faster computer but missing the last patch to DPX
  @Bob-Harper Hi Bob In the document I linked to, Update Service item 1 states - 'if you re-install your product on a new computer after the Update Service has expired then the new installation will fall back to the version you last purchased' Hence
• Music Maker

  2 answers, most recent on 5/2/2021

  RE: [Solved] Purchased Premium edition 64 bit not working now
  @Craig-Lloyd Please go into the program settings and click on the button to clean up the store. This will delete the cache and can solve problems caused by old files after an update.
• Photo & Graphic Designer

  10 answers, most recent on 4/24/2021

  [Solved] Incorrect ftp settings held in memory and undeletable
  I publish a couple of websites directly from Xara Photo & Graphic Designer Pro using the publish to "Other Web Host (via FTP)" option. I've recently encountered a major problem with the functioning of the publisher which I've not experienced in
• ACID

  4 answers, most recent on 4/16/2021

  RE: [Solved] Unable to open AcidPro 10
  Dear @brian-johnson, you could edit your plugin paths manually in your user folder, located at C:\Users\<UserName>\AppData\Local\MAGIX\ACID Pro\10.0. There you will find a file named acidpro_bridgeaware_plugincache_x64.xml, where you could
• Music Maker

  3 answers, most recent on 4/4/2021

  [Solved] delete or not delete older versions?
  i just purchased MM2021 ..it didn't state it was an "upgrade" .. So can i delete the older vertsions from my computer?
• Movie Studio

  3 answers, most recent on 3/31/2021

  [Solved] Deleting Objects no longer working correctly!
  I've been using Movie Edit Pro premium for many years. Normally, to delete an object (or objects), I simply highlight them and hit Delete! However, for some reason (without making any kind of changes), pressing Delete on any highlighted object(s)
• Movie Studio

  3 answers, most recent on 3/31/2021

  RE: [Solved] Cutting video
  @scott-g You're being tripped up by the mouse mode. Check the buttons along the top of the timeline towards the left of centre. Single-object mouse mode will do what you want: leave a gap after a cut and delete. The other mouse modes, "track" and
• Music Maker

  10 answers, most recent on 3/25/2021

  RE: [Solved] Installing an upgrade to Music Maker Premium
  @Sidney-Stevens When you uninstall software there can be remnants of it within the registry. A great free uninstaller like Revo removes everything. Normally I would go into registry by typing regedit in search box left of task bar, click edit, then
• Other products

  4 answers, most recent on 3/23/2021

  [Solved] Find duplicate photos
  Before I purchase the Photo Manager Deluxe program outright, I want to know how to locate duplicate photos and easily delete them. Currently, I am using the trial version of the software and so far the tutorials have not been helpful and the
• Music Maker

  10 answers, most recent on 3/18/2021

  RE: [Solved] downgraded product
  Thanks for the comments and help everyone. MMM has been deleted for now. Queries have been sent to Magix.
• Music Maker

  10 answers, most recent on 3/18/2021

  [Solved] downgraded product
  Post deleted
• ACID

  4 answers, most recent on 3/16/2021

  RE: [Solved] Deleting time from all tracks in one go ? Acid Pro 8
  or you can do it the easy way: make time selection, convert it into section (shift+s), right click the section, hit delete, voila ;)  
• Music Maker

  11 answers, most recent on 9/2/2022

  [Solved] Installation Error Code 1638 Another Version Already Installed
  I initially installed Music Maker Plus with no difficulty. I upgraded to Music Maker Premium and tried to install it over the original. For some reason it said that the versions were the same, they are not. The file sizes are different. I
• SOUND FORGE

  4 answers, most recent on 3/11/2021

  RE: [Solved] Sound Forge ASIO Driver Poor Implementation
  This is an issue that exists with various versions of Sound Forge. I am facing it now on the latest Sound Forge version 15. The issue is that Sound Forge hard wires all current ASIO devices that exist during the time of install into the registry
• SOUND FORGE

  4 answers, most recent on 3/11/2021

  [Solved] Sound Forge ASIO Driver Poor Implementation
  This is an issue that exists with various versions of Sound Forge. I am facing it now on the latest Sound Forge version 15. The issue is that Sound Forge hard wires all current ASIO devices that exist during the time of install into the registry
• Music Maker

  2 answers, most recent on 3/10/2021

  RE: [Solved] Lastest Patch
  @albedarnit Go into the program setting and there is a button for cleaning up the store which will delete the cache. Maybe it works then.
• ACID

  4 answers, most recent on 3/16/2021

  [Solved] Deleting time from all tracks in one go ? Acid Pro 8
  Hi I have Acid Pro 8 , I want to do an edit of a track I made in acid , I know how to add time , but is there a function to delete time on all the lines , because if i try to highlight the bits I want to chop it misses some as there are so many