Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Other products
30 answers, most recent on 1/16/2026
RE: Topo maps broken in latest TRAVEL MAPS update

@Theuns-Serfontein Hi Theuns, I downloaded and opened your png file in Travel Maps and quickly added 20 locations. No problems encountered. If you want to get together on Google Meet, send me a PM with the code. I'm in Eastern Canada (Quebec), so

SOUND FORGE
17 answers, most recent on 3/25/2025
RE: Sound forge 17: Cursor/Marker is not fixed -moves when zoom in-out

The proxy option doesn't change anything. Unfortunately converting to .wav not a suitable option for me. Thanks for your reply though. There are many other editors that do not have this problem (I've test 3 so far). Any idea why it's happening with

Photostory
30 answers, most recent on 2/25/2025
RE: How To Add Audio To Photostory Deluxe 2021 Slideshow

Problems moving photos into Slideshow (more problems) This has been addressed before but a new problem has arisen. In Photostory Easy, you block all the images (and movie clips) you want to add to the Slideshow and drag/drop them into it in one big

SOUND FORGE
77 answers, most recent on 2/4/2026
RE: SFPro continually crashes - versions 14-18

@SteveMTNO It also looks like you have a Xeon workstation with a Quadro card. I'm not sure if this makes a difference. Could be, but that's just speculation. Would be interesting to know if you have this problem on other computers as well. Since it

ACID
5 answers, most recent on 7/1/2025
RE: Acid Music Studio 11 places loops in start of tracks

It's funny MAGIX has not written back a comment about this issue since 2022? I'm having the same issue and have emailed back and forth, and back and forth and no resolution. Can someone please give us an answer to this problem, it's irritating

Other products
2 answers, most recent on 12/27/2022
[Solved] burnig problem

both my magix video programs have lost the ability to find connected dvd burner

Movie Studio
90 answers, most recent on 1/13/2025
RE: Slideshow-Reducing photo length merges Audio track

@AAProds Greetings Al, This problem is a pain but I've learned to live with it; avoidng the problem usually putting completing the slideshow then adding the (usually) music audio on afterwards. As a way round the altering of photo size after the

Movie Studio
10 answers, most recent on 3/15/2025
RE: Movie Edit Pro 2016 Plus Ungrouping Problem

@AAProds I'm assuming he means a bit like this where there's multiple objects grouped together in some way., because ungrouping just a bit of text, audio or a picture from a single video file is no problem. ---------- Grouping does have a sort of

SOUND FORGE
3 answers, most recent on 5/24/2023
RE: [Solved] Ozone 10 Advanced compatibilty issues

I've also encountered this with Ozone's Master Rebalance (version 9 and 10) and it was a problem in both Sound Forge 16 and 17. Support from iZotope has yielded nothing helpful, and I've been unable to find a solution on the web. In my case, the

Movie Studio
5 answers, most recent on 9/7/2024
RE: Error code: CopyToAdapter keeps popping up. I can't find a fix.

@Tony-Rapisarda No problem Tony, we're here to help. 👍

ACID
15 answers, most recent on 12/19/2024
RE: 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄

@Forever-Season Great to hear you found the culprit. Of course, Acid should handle the drivers fine, but it's getting older every year and may have problems under certain circumstances.

Movie Studio
13 answers, most recent on 4/4/2023
RE: [Solved] Multicam Editing Problem

After spending some quality time with Movie Studio 2023 to sleuth out my problem. I do have some final takeaways. The good news is that I'm not crazy! Whatever was going on in the video I sent with my original post was most definitely NOT how

SOUND FORGE
16 answers, most recent on 3/21/2025
RE: not saving to mp3 files

fixed the crashing problem and changing Options> Preferences> Internal> ("Activate legacy MP3 plug-in" (Change FALSE to TRUE) seems to have fixed the issue of saving as/to mp3 files. We'll see how it goes and I'll report back.

Rescue Your Videotapes!
2 answers, most recent on 1/24/2025
RE: MPEG2 issue

@PeteS Welcome to the Magix user to user forums. MPEG-2 Encoder activation is normally "automatic" once you click on that "Activate" button. The error message may simply indicate a problem with the activation server; how many times did you try to

Video Pro X
5 answers, most recent on 3/20/2025
RE: [Closed] Vegas Pro 21.0 is asking me to activate and register again

How did you get your serial number? If by email try copying and pasting instead of typing. Also check your email is the same one used when purchasing. If you still have problems you need to contact Magix direct. Try emailing infoservice@magix.net

Movie Studio
One answer, on 9/5/2024
PROBLEME

I bought video deluxe 2025 and I don't have the serial number?

Music Maker
6 answers, most recent on 10/11/2024
RE: Enabling the Cycle option in MIDI Editor

@dmstar1956 The forum servers currently have problems. Sometimes I get an error message that the page wasn't found.

Samplitude
One answer, on 1/15/2023
[Solved] Pro X7: Input via Keyboard doesn't work in Mixer

Hi, after working serveral years with Samplitude 7 I've just upgraded to Samplitude Pro X7. My problem is I can't input any numeric values in the mixer view via my keyboard. The problem only exists in the mixer view, everywhere else I can input

SOUND FORGE
53 answers, most recent on 10/29/2024
RE: SOUND FORGE Audio Studio 16 – Feedback Thread

Next Problem....I record a file, hit the spacebar or stop button and the recorded file just disappears...what's up with that?

ACID
3 answers, most recent on 12/14/2022
RE: [Solved] Error 12037

Hello All, Thank you for reaching out to try to assist me. As it turns out I contacted Magix, and the problem was due to the older version, so Johnebaker's post was definitely on the right track. They did something on their end and the problem has