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  • Off topic
    6 answers, most recent on 4/9/2024
    RE: [Closed] Reaching out to Support
    @paul-whittle You can drag and drop third party loops from the internal file browser or from Windows Explorer into your project. They won't show up in the internal Loops Tab. This is only for Magix Soundpools.
  • Music Maker
    27 answers, most recent on 1/7/2025
    RE: How to turn off loop preview?
    @DonSound Which version of Music Maker are you using. I have 2025 and it works differently from what you show. If there is something on the track with the same instrument, the preview comes after that material. It doesn't split up what is already
  • Samplitude
    7 answers, most recent on 4/17/2024
    RE: Wont start
    But I have a similar problem with my old Samplitude Pro 9 installation on my old computer. Suddently It wont play. I can load a file and the tracks showes up, but it wont start playing. I can do evreything els??
  • Music Maker
    15 answers, most recent on 7/10/2024
    RE: HELP! Problems again with soundpools, can't access
    I checked the manual and it does show a user account display in the top right but for some reason it is not showing on my screen (I have attached what I am seeing in MM2024 and MM2025 and its missing the sign in id section I don't recall having
  • Video Pro X
    165 answers, most recent on 4/10/2025
    RE: [Closed] Website Observation
    @Reyfox Hi, Has there been any additions to the templates in this year's version of VPX/MMS? As far as I recall, no, and there haven't been for quite a while. New templates, intros/outros, transitions, etc., show up under the Store for purchase.
  • Movie Studio
    9 answers, most recent on 5/14/2024
    RE: Movie Studio 2024, How can I convert the mv_ to mp4?
    @Chris-Royster  Pls show full screenshots of what you are doing, press the windows key + Shift + S all at the same time The screen will go dark & this will show at the top of the screen, choose the Window Snip, click on the screen. the captured
  • Movie Studio
    2 answers, most recent on 12/18/2022
    [Solved] Movie Studio 2023 NewBlue Essentials lockup
    I have just purchase Movie Studio 2023 Suite. Included with that is NewBlue Essentials, which is one of the main reasons why I bought the Suite version. I installed Movie Studio then went through the process to Activate NewBlue Essential, install
  • Music Maker
    2 answers, most recent on 9/11/2022
    [Solved] MM2023 - show time
    [MM2023 v31.0.1.13 Premium, Win10] In MM2022, I could set the yellow bar in the Arranger area to show time from the popup menu. In MM2023, I don't see a way to do that. I've looked in the Main Menu items, but don't see anything there. What am I
  • Rescue Your Videotapes!
    17 answers, most recent on 3/31/2024
    RE: Can't get it to work on 2 different laptops
    Thanks, Ray for that information. Unfortunately, as I mentioned earlier the option to change the sampling rate is greyed out and no other rates show up. Not sure why this is - any suggestions? Charles
  • Music Maker
    One answer, on 11/29/2024
    ordered Symphonic Rock - Complete Bundle Non-commercial, never rcvd
    i placed the order, my money was taken, the product 'Symphonic Rock - Complete Bundle' was never downloaded into my magix program. i checked the 'my products page' and it shows that i ordered it but never got the downloaded program. what do i do
  • Movie Studio
    15 answers, most recent on 7/12/2024
    RE: Curious,, what's your default layout & size of screen?
    @CubeAce Hi, yeah I can understand that but I can't work that way, I have another 24" monitor, before buying this bigger one I had two 24" monitors & I tried doing that putting the preview on the other screen, It was like watching tennis 😂, + I
  • Movie Studio
    47 answers, most recent on 1/7/2023
    RE: [Solved] sound issues
    @SSB Hi and welcome to the user to user forums. There may be two causes of the crackling. First, if you have recorded more than two channels of audio. Movie Studio will only cope easily with a stereo soundtrack consisting of one two channel sound
  • Photostory
    13 answers, most recent on 4/18/2026
    RE: zoom in templates
    @beck3157 Hi, Make sure that you are looking under fx and not templates. Have also uninstalled and reinstalled it, Do not do this unless instructed to do so as a last resort. The effects that you are looking for are installed with the additional
  • Audio Cleaning Lab
    12 answers, most recent on 7/21/2025
    RE: Audio Cleaning Lab 4 "Error While Writing Noise Sample File"
    I'm not saying they should be forced to support it - however, advertising standards (and therefore, I would expect, product pages on websites) should not be implying that the product is a fully supported product CLEANING AND EDITING YOUR RECORDINGS
  • Music Maker
    15 answers, most recent on 7/10/2024
    RE: HELP! Problems again with soundpools, can't access
    1.No dont have another account only one account. 2.Yes I know that the infinity means loops unlimited (I paid for that also) but I purchased the commercial rights to the ones that are showing up all of a sudden missing. 3.These were not free
  • Movie Studio
    27 answers, most recent on 8/1/2024
    RE: No Longer Able to Render Project
    I am absolutely baffled by this issue. This program worked fantastic for years and now it won't render anything past 2 minutes and if it does....the rest of the video simply shows up black. The thing is...it doesn't matter what files I import...the
  • Movie Studio
    69 answers, most recent on 8/10/2025
    RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
    @Bol Greetings Rob, I think there may be a little confusion here. I agree with you about the amount of information being confusing for "beginners". Iposted that link because it shows that the issue with MKVs created by Potplayer has been known about
  • Video Pro X
    6 answers, most recent on 3/6/2025
    RE: Bug in Video Pro X 16
    Thank you for this information. It looks like I would like to treat it as a third monitor then. I would like the Preview monitor to be in the left monitor so I can work on it there. I then want a full screen preview in the right monitor so I can see
  • Movie Studio
    41 answers, most recent on 2/6/2025
    How to fix or smooth de-interlaced content?
    Hi, As has been talked about before, I am still having problems with UKTV. For 3 years, a lot of the stuff they showed was going out de-interlaced when it shouldn’t have been. It would appear that they have finally and recently fixed this issue, but
  • Movie Studio
    3 answers, most recent on 2/21/2024
    RE: option to edit in vertical
    Movie Studio has that option create a new project, in movie setting choose Social Media and then choose vertical ( 1080x 1920) 9:16 instagram stories then if your original recorded video has a different size you have to crop the video to fit the
  • SOUND FORGE
    7 answers, most recent on 1/31/2026
    RE: Can't save sound recordings from vinyl rsestoration tool as mp3
    This a repeat request for assistance. I am using Sound Forge Audio Studio 17, which I purchased a few weeks ago, to digitze my cassettes and LPs. I recorded a 90 minute cassette, and followed the instructions from the vinyl restoration tool. I used
  • Audio Cleaning Lab
    14 answers, most recent on 1/27/2025
    RE: "Import for file type 101 is not possible" errors
    @Clifford-Bowman Hi, By all means, please raise a ticket with Magix. Over 2000 views showing some of the bugs and still Magix does nothing: The 101 error is still annoying. John CB Thanks John. I rather like your video - it reminds me of the kind
  • Movie Studio
    70 answers, most recent on 9/19/2025
    RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
    @Tusk Hi. Just caught your last post as I was making my post at the time. Looking at what is and isn't running from the Task Manager results shows only one GPU in use. Are you only running one monitor? Getting the other GPU to kick in may help. John
  • SOUND FORGE
    7 answers, most recent on 10/3/2024
    RE: Is this normal at start up?
    Hi @John-H2024, I have never seen that specific splash screen. Below is a screenshot of the splash screen I get (if enabled). You can try disabling the "Show logo splash screen on startup" in "Options> Preferences> General" menu. Maybe disable
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