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  • Movie Studio
    10 answers, most recent on 11/10/2022
    [Solved] Can't Import MP4 video clips into Movie Studio 2023 trial
    Despite instaling and reinstaling several times, I still can't import MP4 video clips into MovieStudio 2023 trial. It gives me a licensing error every time. 2022 version no problems at all but not the 2023 version.
  • Movie Studio
    35 answers, most recent on 5/7/2025
    RE: Is there a way to increase the cache?
    It has turned out to be a bit of a busy day, so haven't had the chance to really see if things are ok. I will know tomorrow. Thanks to all who have helped.
  • SOUND FORGE
    8 answers, most recent on 2/28/2026
    Sampler tool not working in SF 18
    Hi all, the sampler tool in Sound Forge 18 Pro does nothing, I can't configure any sampler to transfers, because the windows for it not open. Anyone have this trouble? Thank you  
  • Photostory
    13 answers, most recent on 4/18/2026
    RE: zoom in templates
    @beck3157 Hi Assuming you mean these Movement templates Did you download and install all the extra content which is available under Help, Free download...... ie: John EBForum Moderator  
  • Movie Studio
    22 answers, most recent on 4/9/2026
    RE: MS re-names every new import to the name of the last saved project!
    No... I am not talking about the "Export Folder".The export folder = Whatever folder you designate it as, within the default-directory settings. 🙄👍#I explained the issue completely clearly in my post...When "Importing" footage into the MS program,
  • SOUND FORGE
    9 answers, most recent on 12/17/2022
    [Solved] SF Pro 15 Crashing immediately on launch
    The application will NOT launch. This may be related to the windows update I performed last night! Using SF Pro 15 build 161. 64 bit. Won't launch. I have uninstalled and reinstalled twice (using Revo) with same result. Second time I omitted all
  • SOUND FORGE
    4 answers, most recent on 12/10/2022
    RE: [Solved] Sound Forge Crashes every time I try to open it
    Try resetting Sound Forge and clearing the cache, which is usually executed with 'File> "Reset all preferences and clear cached data" menu ... but since SF will not launch: Hold down the 'Ctrl+Shift' keys, whilst launching Sound Forge which
  • Movie Edit Now
    3 answers, most recent on 1/25/2025
    RE: Hevc/Gopro and. Magix
    @Jan-Lauwersen Welcome to the Magix user to user forums. First, you have selected Movie Edit Now as your software. Can you confirm this is the product you are seeking help with? Second, ALL trial versions of Magix software are in some way limited;
  • Movie Studio
    13 answers, most recent on 4/28/2023
    [Solved] stretching or shrinking a video track to match length of another track
    Hi kids, I filmed a concert using two identical cameras, have done for years with these cameras, but for some reason, one of the output files seems to play slightly faster than the other. Lets imagine there's a clap for syncing at the beginning of
  • Music Maker
    6 answers, most recent on 12/27/2022
    [Solved] (FIXED) Upgraded from MM 2022 Prem to 2023 Prem. Slow Response
    Upgraded from 2022 (2022 version was working fine) to 2023 and now slow to unresponsive for minutes at a time per click making it useless in addition to Store sync taking forever. The following Troubleshooting was applied with no change in
  • SOUND FORGE
    15 answers, most recent on 3/29/2026
    RE: Error Message -24
    Hi, sorry for posting that personal information. I am not holding out much hope that tech support will actually answer my emails so I will leave the software and try alternatives outside of magix brand for now. Thank you all for your help, M  
  • Music Maker
    9 answers, most recent on 4/6/2023
    [Solved] Objects not recording,reverts back to free version, Asio issues
    I posted about some glitches the other day, since then my SWAMP X-USB preamp I use (which has really been fantastic) has died and I've been forced to dig up my barely used PreSonus AUDIOBOX 96. Has anyone had issue with the presonus drivers using
  • SOUND FORGE
    6 answers, most recent on 7/30/2025
    RE: No registration number after buying soundforge 18
    @buddy-w Where did you buy the software from? If you bought it from the Magix.com online store, you should have gotten an order confirmation email to your email address with all serial numbers and download links. Please check your email inbox and
  • Movie Studio
    13 answers, most recent on 3/31/2023
    RE: [Solved] Lack of Transitions
    @Mark-Russell Hi This is one of the several limitations of the trial version - others are effects, features eg transitions, templates etc and export duration - limited to 3 mins. The are all unlocked when you buy the program and download the Extra
  • SOUND FORGE
    42 answers, most recent on 5/28/2025
    RE: Batch Processor Crashing
    @ItsMeTho File types should be listed in the third screenshot in my last comment. On the screenshot you can only see *.264 file settings, but you probably need to edit also all other file types.
  • Other products
    One answer, on 6/12/2025
    How do I change categories in Independence?
    Dear Anyone. So I've got Independence 2 loaded and I'm in the Browser window, with all the categories listed, because I've only just opened it. I decide I want an arpeggiator, so I click on the category and get a list of all the arpeggiators. And
  • Movie Studio
    3 answers, most recent on 10/29/2025
    RE: Hardware acceleration affected by motherboard?
    Thank you for your reply, John. Belatedly I see what you mean about the chipset settings - they're in the BIOS. Anyway, I removed the 1660Ti and then reinstalled it, and now all of a sudden MEP can see both GPUs: the performance is now much better -
  • ACID
    26 answers, most recent on 3/20/2025
    RE: Status of the future of ACID?
    @jocker-boy All is good, Magix was acquired by an Austrian-Liechtenstein investor. They are good to go for the next several years. But Acid will likely stay dead.
  • Video Pro X
    6 answers, most recent on 11/24/2022
    [Solved] Please rework the proxy generation.
    Hey, I have been using Magix for many, many years now, (since 2007) And it has always been all I need for my editing.But I am so done currently with Pro X.I work in the video game industry as a cinematic artist, meaning most I do is all done in
  • SOUND FORGE
    7 answers, most recent on 3/12/2026
    RE: RX VST Plugin Issues
    Gave it a try and so far it doesn't seem to make a difference. ARA plugins show in the menu, but when I click on them, nothing opens and no errors or alerts. Edit: Activated the SF 18 trial and the same plugins work fine there. So, now I know it is
  • Movie Studio
    16 answers, most recent on 9/5/2025
    RE: Blu-ray media created playback issue. Image bounces/jitters
    Ok, so... upgrading my computer is the only solution to get higher speed in the encoding process 😅. I will consider your computer specs as a reference to look for my new equipment. Thank you for all the information you provided and your support with
  • Movie Studio
    27 answers, most recent on 4/20/2025
    RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
    Well, maybe that's the problem.... Sony Vegas hasn't been around for over 8 years.... And this software has nothing to do with Vegas at all. Never has.  
  • Movie Studio
    3 answers, most recent on 1/3/2023
    RE: [Solved] Movie Studio 2023 does not use GPU to export to MPEG-4
    @John-Krout Hi . . . . AMD Radeon™ RX6600 8GB. . . . Are the drivers for this GPU up to date - the latest version is Adrenalin 22.11.2  12/8/2022 - v 22.20.29.10 or 31.0.12029.10015 depending on whether you have got them from AMD or Windows
  • Video Pro X
    4 answers, most recent on 3/15/2025
    RE: Cannot use the size/position on multiple selected objects on timeline
    @jake-h Using the Size/Position tool to move multiple objects is not something I have ever tried to do, but simply by selecting them all (hold down Shift whilst selecting the first and last, if they are contiguous, or Ctrl if they are not) makes
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