Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@JJJJ Hi You can upload screenshots in a coment using the blue icon with an upward pointing arrow directly above the comment box (to the left of the blue smiley icon. The first error message re sending the previous crash log file and no connection

Rescue Your Videotapes!

17 answers, most recent on 3/31/2024

RE: Can't get it to work on 2 different laptops

@Charles-Kelly Hi . . . . Nothing works on any option except the bottom one where the levels start to go green but a strange acoustic feedback starts. . . . . That is probably due to feedback from the laptop speakers to the microphone. From the list

Movie Studio

8 answers, most recent on 5/5/2023

RE: [Closed] Please wait until the installation components are downloaded complete

@Bernie-Young Hi This is not the forum for Vegas products, they have their own forum - see this comment. I would suggest you post there regarding the issues you are having with Vegas. . . . . the install manager download that paused 15 times or more

Movie Studio

6 answers, most recent on 12/17/2024

RE: Computer ID#

@Daniel-Kosmatka Hi Is this a new installation and which program - full name and version - are you trying to login into? Can you post a screenshot of the error message you are getting. As @CubeAce has commented, the Computer ID is for older versions

SOUND FORGE

18 answers, most recent on 7/5/2023

RE: Stop Sound Forge Audio Studio 14 from scanning for Plugins

There is another annoying thing about Sound Forge Audio Studio v15: Everytime I open the program, if I am connected to the internet, I get the following message: "Renew the update service". I hit: "Start installation", but nothing happens. Nothing

Movie Studio

12 answers, most recent on 4/25/2024

RE: Error Code When Creating a Movie File

@Marcus-Galiber Hi Marcus. Welcome to the user to user help forums. From your images I can see your files are either stored on OneDrive or you are trying to write to a One Drive storage account. Possibly both. If that is cloud storage and where the

Movie Studio

23 answers, most recent on 9/28/2024

RE: Movie Pro 2025 Freezes

@Lisa-Walter Hi Lisa. Thank you for the additional information. Technically you should not be having a problem. The laptop should be capable of at least playing that project back without freezing. One problem that could cause this is if you are

Movie Studio

3 answers, most recent on 2/21/2024

RE: How to split long movie

@Greg123 Hi . . . . Export movie as mp4 (4k-30)on USB sticks to watch on my TV . . . . . Exporting the individual timelines, after splitting, will improve manageability. Options are limited using this type of media and depend on functionality on the

Movie Studio

5 answers, most recent on 7/18/2023

RE: In task manager the so-called Update Notifier takes permanent 20% cpu

@Arlene-Allen Hi The Update Notifier has several functions external to Movie Studio - importing from the cloud, connecting your smartphone to the PC for file transfer, and popup information messages/news. It is an optional install, you would have

Photo & Graphic Designer

6 answers, most recent on 3/21/2023

RE: Software Update not working

OK, I uninstalled that file. On my system it was called Connect. and I installed the update software. Think I'm all set! Thanks again.

Video Pro X

21 answers, most recent on 2/20/2024

RE: MAGIX Video easy 5 HD

@Johnny-Hansen No problem. They will probably also use Google translate 😂🤞. I know that if a computer gets old and needs replacing, people often thinks they can just reload old programs and expect them to work again, and for the most part, most

Rescue Your Videotapes!

2 answers, most recent on 8/11/2023

RE: Sony DCR-HC14E

@Karen-Scott Welcome to the Magix user to user forums. I use a similar camera for a similar purpose, also connected via Firewire but feeding into either Magix Movie Studio or Video Pro X. Unfortunately, the now discontinued Firewire protocol is not

Music Maker

10 answers, most recent on 5/5/2023

RE: A patch for running what we paid for off-line

@Jon-Marinella Hi . . . . I either own it or I'm renting it and this feels like renting . . . . This is a common misunderstanding when you purchase any software -it is neither. In the case of Music Maker the program is free, you have bought a

Video Pro X

32 answers, most recent on 1/18/2025

RE: "Missing" audio in VPX16

@AAProds @CubeAce @ericlnz @johnebaker In the end, as a quick workaround, I opened the "silent" file in Handbrake, made as few changes as possible and exported as .mp4. Sound restored and playable in VPX16. But not ideal when the final output is

Photostory

53 answers, most recent on 11/30/2024

RE: new photostory 2025 version is completely UNUSABLE and crashes...

@David-Robinson5527 Hi . . . . I rather think there was more to that update than they are saying . . . . You may be correct, comparing the file size of the previous patch .192 and .196 there is ~2kb difference, probabaly a re-release of .192, with

ACID

52 answers, most recent on 2/20/2025

RE: Frequently Asked Questions

If there is a previous post on this issue, please share. There was one posting regarding Error 12037 from Valerie.Farmer. It may apply to my setup as well. I have older Sony software registered with MAGIX (Acid Music Studio 8.0, Sound Forge Audio,

Photostory

2 answers, most recent on 3/20/2023

RE: HostNotFoundError due to simplitec.com AutoUpdate

@PJPycroft, @albeber Hi The error message is coming for the Magix Cloud Import feature it cannot be started, it is probably blocked by the PC's Antivirus program. You can uninstall the program which will appear in Apps, Installed Apps in the Windows

Samplitude

4 answers, most recent on 4/15/2024

RE: Any way to have smaller Transport Control Bar in Samplitude Pro X5

Thanks a lot for taking your time to try and help me. I really appreciate that. I already put my most used tools in the toolbar. It's how i have it now. The thing is I really like everything on the Transport Control, but it's just way too big. I

ACID

4 answers, most recent on 8/11/2023

RE: Akai Pro MPK mini and Acid Pro connect!

@Djronrella Thank you. Have you tried the following in ACID? From the Options menu, choose Preferences > MIDI. In the Make these devices available for MIDI input box, select the check box for the port where your MIDI device is connected. Then

Off topic

14 answers, most recent on 2/2/2025

RE: Not able to pay for the product

@PATIENT-X Oh, so now I understand Thanks Between the bank and PayPal, I am receiving an estimate of six days for the transfer time to occur. That's my best guess. PayPal has no actual living humans who will have a spoken voice conversation with a

ACID

12 answers, most recent on 4/5/2023

RE: My vocal recording only heard at one side on ACID music studio 11.

@GL-Lynn You should be able to select mono recording in the track header by clicking on the Record Device Selector button (Its icon looks like three white rectangles connected to a single white rectangle).

Music Maker

3 answers, most recent on 5/10/2023

RE: Crashes

Hi, yes, I can run it, I guess it is like you say, it´s somehow connected to the Asio-driver. I can try running the Music Maker ASIO-driver, sure. I usually run my zoom r8-driver, works fine with other daws, but it´s no problem for me to try

ACID

9 answers, most recent on 9/3/2024

RE: ACID Pro/Music Studio still a valid tool/DAW choice in todays market?

Just visited Magix site to check for AP10 updates after some time away and saw this post.I think customer support, bugs and upgrading are an issue. I bought AP10 and less than 4 weeks later AP11 was released. When I wrote to customer service to ask

Movie Studio

18 answers, most recent on 11/30/2024

RE: MPEG-4 codec problem

We tried GabbyD's solution (https://www.magix.info/us/forum/mpeg-4-codec-problem--1306112/#ca1884305), but it didn't work for us (w/ Movie Studio 2023, and by the way, there's another version of that same key in