• ACID

  9 answers, most recent on 1/24/2025

  RE: Won’t install Sony acid 7
  @NTC-LAIDLER Ok, the failed download might be a server problem on Magix' side. For this I recommend you to contact customer support at infoservice@magix.net and ask them for a direct download link. But Acid is still installed, correct? You can hold
• Movie Studio

  2 answers, most recent on 10/28/2025

  RE: error manager installer
  Hi. I am from Russia. In the context of the crisis, I was only able to buy VDL 22 plus. Apparently, these products have been purchased on the Russian market for a long time. Using a VPN, I was able to download the installer from magix.com. The
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho Ok, that's your problem now. I stop responding. I suggest you don't use SF any longer and get a refund, same for the video editing apps where you cannot install the effects.
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  Hi @all,I just successfully exported a 25-minute clip in AV1 with ProX17 using the active hardware encoding and the installed Nvidia graphics driver 591.44 Studio on my Windows 11 PC. Therefore, I think this driver should be fine, and the blanket
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  Hi Everyone Magix has dropped a new update to VDL 2026 and VPX 17 .318 Fixed: Export issues when using the latest NVIDIA graphics drivers. Added: Missing localizations have been added. Installed and tested with Als drone clip - smooth as silk at
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  Hi, SP, the Mastering Suite Bundle from Izotope was included by Sony in versions 11 and 12, as I remember. But, it worked perfect in Sound Forge 16 when I originally installed Sound Forge 16 on my other computer and still does. So, it is something
• ACID

  3 answers, most recent on 8/5/2025

  RE: Are included Libraries Commercial Royalty Free?
  @Antony-Donlan If you run the installer for the software, you will usually see the EULA and need to accept it. Maybe install the Acid Pro trial version and check what is written in that EULA. At least in the past, consumer versions of Magix software
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  Use an earlier version if possible. I use SFP-15 a lot. SF 16 &17 had display issues using third-party 32 bit VST-2 plugs and the peak playback meters were messed up. The VST issue was 'mostly' resolved with SF-18, but other issues remain. I am
• Movie Studio

  7 answers, most recent on 12/3/2025

  RE: Legacy Movie Edit Pro installer crashes in Download screen
  @Nathan-Webb  If support no longer has a backup installer and you don't have a backup either (for example the original program discs) you'll not be able to reinstall the software. Support changed fundamentally over the past year. Magix was sold off
• Movie Studio

  One answer, on 5/5/2023

  RE: [Solved] MAGIX Movie Studio 2023 Platinum won't install in Win 11
  Never mind. I just saw the notice and installed the latest Windows 11 update. I'm glad this was as easy as MS breaking Windows and sending a fix (I presume). I've experienced far worse problems, one that took me two years to find a fix for, that
• Photostory

  13 answers, most recent on 4/18/2026

  RE: zoom in templates
  @beck3157 Hi Assuming you mean these Movement templates Did you download and install all the extra content which is available under Help, Free download...... ie: John EBForum Moderator  
• Movie Studio

  9 answers, most recent on 10/24/2025

  RE: Movie Sudio 2025 developed a strange behaviour
  @me_again Hi Andy . . . . GoPro MOVs . . . . Cineform . . . What does a MediaInfo analysis give on one of these files? GoPros do not encode in the Cineform encoding format, have the videos been through a video converter? What change recently
• Xara Designer Pro

  9 answers, most recent on 11/7/2025

  RE: Please i bought xara 3D maker 7 couldn't install after formating my PC
  @Ogbegbe-JohnsonU Just to reassure you; I have just changed my computer, now running Windows 11, and Xara 3D Maker 7 installed without any issue. Assuming you registered your original installation and so have a Magix account, go to
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  @ItsMichael HI According to your signature you have 2 RTX 3060 GPUs installed, is this a typo or are you running a dual configuration? John EB I think thats a typo sorry!!!Only the single Asus 3060 OC TUF card :D
• SOUND FORGE

  6 answers, most recent on 5/10/2024

  RE: [Solved] New Installation Fails To Begin Sound Forge Pro 17
  @TRN Hi . . . . Installation was successful. However, the registration is still being blocked for a non internet connectivity issue. . . . . I agree with @SP. comment, there is something on the workstation which is blocking the software from
• Movie Studio

  One answer, on 12/4/2024

  RE: QuickTime
  @Catarina-Ferreira Hi When Movie Studio gives this message it means the video is QuickTime (QT) encoded format or a PNG/JPG encoding and requires QuickTime for Windows installing. When installing, only install the items that are selected by
• Audio Cleaning Lab

  5 answers, most recent on 9/24/2024

  RE: MAGIX AUDIO & MUSIC LAB PREMIUM 2014 / change language
  @APOSTOLOS-ANNIS Hi, I don't understand why you can't just download the installation program - not the drivers (I don't know what you mean by drivers) - from your account with Magix.com. Please explain. When you go to Magix.com, are you on the
• Other products

  27 answers, most recent on 7/30/2024

  RE: Independence won't load free content
  @blunt-rapture Like I wrote, you need to run the library installers. Only installing Independence isn't enough.
• SOUND FORGE

  7 answers, most recent on 3/12/2026

  RE: RX VST Plugin Issues
  Gave it a try and so far it doesn't seem to make a difference. ARA plugins show in the menu, but when I click on them, nothing opens and no errors or alerts. Edit: Activated the SF 18 trial and the same plugins work fine there. So, now I know it is
• Music Maker

  3 answers, most recent on 5/3/2025

  RE: Music Maker installer Error
  @YendiArturo-Rodriguez Ok, I think that's Windows Controlled Folder Access blocking the installation. Please check the article here: https://www.magix.info/us/support/article/how-to-fix-error-wix-dir-common--1351/
• Video Pro X

  9 answers, most recent on 8/23/2025

  RE: Video pro x16 does not start
  @john1893 I've tried to reinstall the software, Further to what @Bol has written, can you explain why you needed to reinstall the software? Was this as a result of the failure to launch, or for some other reason, something that happened before? I
• SOUND FORGE

  4 answers, most recent on 2/19/2025

  RE: OZONE 9 mastering icons missing from my Sound Forge 18
  Hi rrau,I've installed them as VST-3.IIt looks that there are two entries for OZONE 9 Elements. No idea why, as after my first install didn't work, I've removed O9E using Revo Pro, before installing it again...I don't know what I'm doing
• Other products

  One answer, on 1/14/2025

  [Closed] Vegas Pro 22. Deep Learning Module Installation!
  Well, I hope I'm in the right forum.As a long time legitimate user of Vegas pro (v. 14, 15) I just just bought VegasPro 22. When I installed the program from online and I tried the main features I really wanted (from the deep learning models , the
• Movie Studio

  24 answers, most recent on 9/3/2024

  RE: Xara 3D Maker 7
  @allaa-Azawi, @Bol, @browj2 Hi . . . . the 3D title editor doesn't open in MMS, only in VPX, unless you happen to have installed Xara 3D Maker. . . . the problem is still getting Xara 3D Maker installed and operating on W11. Can it be installed on