• Photostory

  5 answers, most recent on 9/25/2020

  RE: Had to reformat HD and cannot reinstall Photostory
  @John-Kirk Hi and welcome to the forum. Using your web browser go to the Magix main web site (magix.com) and click the My Account icon and login in with your email address and password you originally registered the software with. Select My
• SOUND FORGE

  One answer, on 9/24/2020

  Transferring registration to new user
  I received SF Pro 14 as part of the Vegas Pro 18 package. I no longer need SF Pro 12. It is registered under my email address and Magix login. It was activated on only one device, and I have since deactivated it there and uninstalled the app. If I
• Photostory

  32 answers, most recent on 9/19/2020

  RE: Error in MxUpdater and ntdll.dil
  @jmc Hi . . . . I registered PS 2021 when I got it a few weeks ago . . . You should not need a voucher for Support - on the page @emmrecs linked to did you login with the same email address and password as you registered the software with? John EB
• Movie Studio

  3 answers, most recent on 9/14/2020

  RE: Up Grade
  @jack-scurlock, I'd say you could. By that I mean that you would get a discounted price for upgrading to MEP 2021 as you have a valid license for an earlier product of same type.Simply put the upgrade offer into the cart and follow the procedure.
• Off topic

  One answer, on 9/12/2020

  RE: [Closed] Serial Information is not showing up in the My Products.
  @Jdepam90 Hi and welcome to the forum albeit the wrong one. Try going to magix.com and login with your account details you registered the software with to see if they are their. For future posts, or if the above does not work, Vegas products have
• Music Maker

  35 answers, most recent on 6/26/2021

  RE: Magix wont sort any problems, OK
  @Peter-Wilkinson You are ranting for the wrong reasons. The program MM2021 is free and you have not paid for it. You can revert back to MM2020 as suggested. What you have paid for is the Loops unlimited, a subscription you may stop, and possible
• Music Maker

  35 answers, most recent on 6/26/2021

  RE: Magix wont sort any problems, OK
  @Peter-Wilkinson You are ranting for the wrong reasons. The program MM2021 is free and you have not paid for it. You can revert back to MM2020 as suggested. What you have paid for is the Loops unlimited, a subscription you may stop, and possible
• Music Maker

  35 answers, most recent on 6/26/2021

  RE: Magix wont sort any problems, OK
  @Peter-Wilkinson You are ranting for the wrong reasons. The program MM2021 is free and you have not paid for it. You can revert back to MM2020 as suggested. What you have paid for is the Loops unlimited, a subscription you may stop, and possible
• Music Maker

  5 answers, most recent on 9/7/2020

  RE: Failed download
  You can just login with your user account on producerplanet.com and download the Soundpool manually from there. Thanks ! I was able to download the sound pools again ! But how do I move it into Music Maker so I can starting using them ?
• Music Maker

  5 answers, most recent on 9/7/2020

  RE: Failed download
  You can just login with your user account on producerplanet.com and download the Soundpool manually from there.
• Movie Studio

  5 answers, most recent on 9/16/2021

  RE: NewBlue Filters 5 Ultimate
  @Ricky-Head Hi Ricky. Inside of MEP in the Effects section you should see an icon for it. Clicking on the icon should then give you a download button to the right. Once downloaded, go to the link that will appear and register with NewBlue and make
• SOUND FORGE

  3 answers, most recent on 9/3/2020

  RE: error code
  I think the problem is that the hardware changed and now the copy protection checks for the old hardware IDs that aren't available on your new system. There is a user with a similar problem like you have in this topic:
• SOUND FORGE

  7 answers, most recent on 9/3/2020

  RE: computerID?
  @duncan-goddard Try this. Login to the Magix Service Center:https://www.magix.com/us/support/my-service-center/ Open My products. Find the SoundForge for MacClick on Show more detailsUnregister one or both of the registrationsNow try to activate
• Video Pro X

  2 answers, most recent on 9/1/2020

  VPX12 Update to 18.0.1.85
  There is an update today to 18.0.1.85. Here is the list. Fixes: Fixed: Crash on Windows 7 when working with certain graphic cards. Fixed: Crash when displaying thumbnails . Fixed: Crash when closing the programme in VfW mode. Fixed: Crash when
• Movie Studio

  2 answers, most recent on 8/31/2020

  RE: Older version key not accepted in windows 10
  Or purchase the upgrade to the latest version. Using your license key (or login) for the old MEP version will most likely entitle you for an upgrade rather than a full New purchase.
• Video Pro X

  7 answers, most recent on 8/27/2020

  RE: Activation issues, cannot log in "This key is already activated"
  @Wolfred This is the link to where you want to login and look for your download and license keys. https://www.magix.com/us/support/my-service-center/ If you are not "us", you can replace the us with any of the country/region two -letter codes for
• Movie Studio

  24 answers, most recent on 8/25/2020

  RE: New Problems. No Idea why.
  @terrypin Hi Terry. Windows says there is no restore point within the last ten days so not possible. Some apps seem to have disappeared but they haven't.Currently searching for the nvidia app. My Virgin TV app isn't working but found the web address
• Photostory

  10 answers, most recent on 8/24/2020

  RE: since updating can not open travel route
  @grandad123 Hi . . . . go back on magix site and download it again . . . . Are you downloading from your account on the Magix web site, and does your account show Photostory 2021 is registered/available to you?. Login in here then select My
• Other products

  27 answers, most recent on 7/30/2024

  RE: Independence won't load free content
  I'm just trying it now on a clean system without any prior Magix installation. When i tried to load the first instrument of Independence Free the grey registration box appears and and is asking for my mail. Then I'm redirected to Magix Website to
• Music Maker

  2 answers, most recent on 1/31/2021

  RE: How to retrieve sound packs already purchased on a new PC
  You just need to log in with your account and it should work. Just go to the download tab. Another option is to login with your account on producer planet and download the pools manually.
• Music Maker

  No answers, created on 8/11/2020

  i have problem my activation Key
  Hi... i hope someone can help me to... i register the product after that tell login not correct why like that? please help me to solve i buy 2 Music EDM maker...
• Samplitude

  3 answers, most recent on 8/12/2020

  RE: X5 Pro Suite Install Fails on Windows 10 Pro x64
  Resolution steps 1. Converted primary user account from a microsoft online services authentication to a standard local user account. As-is account is already part of local administrator group, as is new account when it's converted) 2. Run the
• Off topic

  One answer, on 8/2/2020

  RE: Video transfer problem
  @Pentti-Hakkarainen Simple answer to your question: YouTube has changed its login/upload process so the one built in to MEP 2016 no longer works. You need to upload to YT from your browser. Jeff
• Music Maker

  8 answers, most recent on 8/6/2020

  RE: Bugs in MM2021: update
  @browj2 Hi . . . . This means that the program is allowing me to load a project before actually completing the log in procedure . . . . II have had this happen once and that was when my Interneet connection was very slow due to maintenance by my ISP