• Movie Studio

  One answer, on 12/12/2024

  [Closed] Capture is not working
  I am using Movie Studio 13.0 Platinum; serial number removed by Moderator in Windows 11. My camcorder is a DCR-TRV340. I am using a Toshiba VCR with composite connections to a hub then to the camcorder. Then the Firewire connection to a Firewire
• Movie Studio

  30 answers, most recent on 7/4/2024

  RE: My video is freezing when I try to export it. (MP4)
  @Tony-Rapisarda It's hard to say whether the black scenes will be in the exported video, it could be the true image that's being exported & so will be in the exported video, or it could be that the preview isn't able to keep up with the export
• Audio Cleaning Lab

  19 answers, most recent on 10/11/2022

  [Solved] How to restore Payback Speed to normal?
  I recorded some songs via microphone and all sounded ok. Then did the usual export (to .MP3). When the MP3s are then played back they seem to be at half speed. Maybe I have accidentally hit some switch? I've tried to find the problem ... can anyone
• SOUND FORGE

  15 answers, most recent on 5/23/2024

  RE: New Install of SF17 and problems
  Is there a way to make the fonts in SF larger? Experiment with the 'Properties> Compatibility'> DPI settings in the SF <.exe> or launch shortcut'.If that does not help sufficiently, I changed my 4k monitor's resolution to 1920x1080 and
• Other products

  3 answers, most recent on 5/18/2025

  [Closed] Preview Video Stutters - is jumpy
  With Vegas Pro 21.0. the video preview play stutters badly when played, jumping across many frames when I use MP4 files from our best camera. (It also jums this way when played on VLC Media Player.) When examined frame by frame on Vegas 21.0, each
• SOUND FORGE

  One answer, on 6/28/2024

  Compatibility with File .vip from Magix Audio Cleanic 15 deluxe
  Hello, I need to purchase a new soft to edit my old audio file generated with Magix Audio Cleanic 15 deluxe. Is it possible to use the SOUND FORGE Audio Cleaning Lab 4 to edit my old .vip audio file ? If not what software I need to order ? I check
• Movie Edit Now

  8 answers, most recent on 3/25/2025

  RE: Getting Firewire to work on an old laptop fitted with a FireWire socke
  Thank you John EB for your concern. I have no intention of buying any cables from Amazon. I hate Amazon and have even signed partitions against them as they have had a poor record of safety in Britain in some of their factories. If I do need
• ACID

  10 answers, most recent on 7/26/2023

  Transferring projects to new PC
  How do I transfer all projects to a new PC and get them to open? I transferred my whole "music" drive to the new PC, after I downloaded and installed ACID music studio software 10, I go to open a project and find the projects that were transferred.
• Music Maker

  No answers, created on 7/20/2023

  [Closed] Transferring projects to new PC
  How do I transfer all projects to a new PC and get them to open? I transferred my whole "music" drive to the new PC, after I downloaded and installed ACID music studio software 10, I go to open a project and find the projects that were transferred.
• Movie Studio

  3 answers, most recent on 10/21/2025

  RE: The program Magix Video de luxe 2026 will not start
  @JanErik-Berg Hi The software appears to be freezing at the creation of the media pool. Are you using One Drive with your Documents folder syncing/uploading to the cloud? If so this is known to cause issues and is not recommended. Ensure that One
• SOUND FORGE

  13 answers, most recent on 11/4/2024

  RE: Last used preset for Effects and Processes
  Annoying.. ain't it. On my PC, the paragraphic EQ reverts back to the last used or saved user preset.Contact Magix Support, they may be aware of the behavior already with Direct X plug-ins.
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 As far as I can remember this is the first occasion on which this specific error message has ever been seen. A quick Google search on it returns the only result as this thread (!) so no help there either. I've just checked my
• Movie Studio

  8 answers, most recent on 2/5/2026

  RE: Repeated glitch in burned disc
  @k9vet Hi Looking at reviews of those particular discs, it would appear that they do have some issues, particularly at the transition point to the second layer. Personally I use Ritek full face inkjet discs for both DVD and Blu-Ray and have not had
• Movie Studio

  3 answers, most recent on 3/19/2025

  RE: Movie Studio Platinum 2025 Won't Install
  @Skylar-Jensen Hi . . . . Whenever I open the installer, . . . Check that your Antivirus program is not blocking the installation, how you do this depends on the Antivirus program you have installed. If the installer and software installer are not
• SOUND FORGE

  6 answers, most recent on 12/26/2023

  RE: Need Access Code
  The only show-stopper with SF Pro 10 is the 'Elevated Privileges' issue, which typically occurs on (some) PCs after a Win 10 update. There are two work-a-rounds for that though.I am not sure if this is an issue with Win 11.  
• Movie Studio

  50 answers, most recent on 10/20/2023

  RE: Help selecting a new PC
  @mikerb Hi See this comment. As far as the Acer AIO is concerned, I would recomend a PC/AIO with a better CPU/iGPU combination, ie more cores and a UHD xxx iGPU - see my signature below for my laptop specification. HTH John EBForum Moderator
• Music Maker

  13 answers, most recent on 1/28/2024

  RE: Connecting Guitar To PC (Windows 10 Pro) And Hear The Guitar Playing
  @Oka To hear your playing you need to select an ASIO driver in the program settings of Music Maker. Ideally, this should be the ASIO driver of your audio interface which your guitar is connected to. Hello, it is connected straight to the PC with the
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @johnebaker VPX 11 is old software and, due to its lack of modern GPU support and the PC not having an Intel CPU with integrated HD520 or better iGPU, should be considered obsolete with respect to modern GPU's such as the RTX 2060 which could lead
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @browj2 Hi John . . . . thing just worked! I got my webcam capture. . . . . Me too, and in the correct folder. The was a difference between my laptop testing, which I previously reported, and my PC - I got a pop-up message asking to give Magix
• Music Maker

  7 answers, most recent on 2/5/2024

  RE: Audio Recording Error
  @Riley-Coach Hi . . . . C:\Users\User\Documents . . . . Is 'User' the username you logon on to the PC with, or have you subsituted 'User' for your logon name before posting the comment? Is the account you logon on with a 'Local Administrator'
• Movie Studio

  12 answers, most recent on 4/25/2024

  RE: Error Code When Creating a Movie File
  @CubeAce Hi, it depends if he's logged in, all my files on (C) drive say OneDrive but I'm not logged in to OneDrive, so that is just a folder on my PC & there's no online syncing, I have no problem with export etc.. I do agree tho about memory
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  Rick, something else occurred to me. After I'd edit the WAVs in SF18, I'd mark up any extraneous noises I wanted to get rid of, then take the files into RX11 Advanced. Here, I'd remove them. But I noticed a strange anomoly on this new PC that I've
• Movie Edit Now

  One answer, on 11/23/2023

  [Closed] Must restart pc to get magix pro 18 to load again- V 18.0.527
  Every time I render a video,after I shut down vegas it will not load again unless I restart the computer!!! This is extremely annoying!!!!
• Music Maker

  36 answers, most recent on 12/17/2025

  Need help fixing magix..am losing hope
  Iv'e had magix since October 2021, and I have updated it through to July 2025. However I have run into a problem that is causing me to resent this program despite me telling everyone how great it was when I started. It all started on January 25th