• Photostory

  12 answers, most recent on 3/12/2025

  RE: Hardware Acceleration Failing
  I tried mediainfo and framerate on videos is constant. I'm going to experiment using mpeg4 instead of HEVC and see if it still has failures. I have noticed that mpeg4 gives better results than HEVC anyway using the default bitrates. There seems to
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @Ronald-Henderson, @Paul-Doyle Hi What are the specifications of your computer systems, including Windows version and program version, see this topic for what is required, and please quote processor and graphics card make/model in full, and also
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  @idd-2016 Hi I know of only 2 mainstream video editors which support OpenGL 'shader injection', and neither of them are Magix, or former Magix, products. Other software such as FFMPEG and Blender can utilise GL Transitions with video. Looking at the
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  Export AV1 successfully finished. 👍Just started another test using HEVC, please see screenshots:So I can confirm that hardware encoding works well with AV1, but does not work with HEVC.
• Movie Studio

  13 answers, most recent on 12/30/2024

  RE: Movie Sutdio 2025 Suite - Display Color vs Video Area
  @Henrique-GomesCoe @me_again @johnebaker @AAProds Hi Al. The way I see it, it's got nothing to do with monitor settings/calibration. I don't disagree with that but it could be a difference in your physical monitors panel type or ambient light on the
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  With my my last logged support ticket, I was advised the below: ----------------------------------------- Hello and welcome to MAGIX, Thank you for contacting us. We will forward your message to one of our employees. Best regards Your MAGIX
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  @David-Cowan It is very difficult for fellow-users to directly help with this problem - we cannot see your computer, after all - but have you tried completely disabling your antivirus for the duration of the time it takes to download and install VdL
• Photostory

  7 answers, most recent on 2/26/2025

  RE: Video does not import smoothly (+ sound)
  @Peter-Werts Welcome to the Magix users forums! As you have found, not all smartphones are "equal"! One of the most common problems created by them for video editing programs is that video files are frequently created using Variable Frame Rate. In
• Movie Studio

  7 answers, most recent on 6/5/2025

  RE: Worked fine …until app wouldn’t open
  @John-Crooks Hallo John, Here is an addition to @emmrecs Jeff's answer. If you have installed Magix Update Notifier (connect), remove it and if you use it, install the latest "MAGIX Update Notifier" (Connect). See: Updating / Configuring "MAGIX
• SOUND FORGE

  One answer, on 4/20/2026

  SFP 18 b21: Waves plug-ins have started crashing SFP
  I have a request in to Waves about this, also a query on the BorisFX forum, but I thought I'd check here as well to see if anyone has any ideas on this issue. I've been using SFP 18 b21 since Oct 2025. I use Waves v16 plug-ins with the program.
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @AAProds Hi Al . . . . the first bit is partially incorrect because you can type in any frame rate you desire . . . . True, however you have to be careful with the Maintain length option, turn this setting on and then see what you happens when you
• Movie Studio

  47 answers, most recent on 9/28/2024

  RE: chroma key: how to get rid of green or grey fringe around the subject
  @loos_5 Hi This would suggest that your green screen background is not within the acceptable range for the effect, see this comment. For a 'workaround', ie try different options - see this comment. John EBForum Moderator
• Movie Studio

  One answer, on 12/26/2024

  RE: [Closed] My account product info is incorrect and I need a serial number
  @alex-gray Hi Alex. Unfortunately your are on the wrong set of forums. Look at the very bottom of this page to see the correct forum to post your enquiry on the Vegas forum. Ray.
• Video Pro X

  32 answers, most recent on 1/18/2025

  RE: "Missing" audio in VPX16
  @AAProds Hi Al. Now I'm confused. Where has the mov. container format come from? @Gid Yes, sorry, I read the colour depth by mistake. Not used to seeing both parameters at once. Ray.
• Music Maker

  2 answers, most recent on 4/18/2026

  RE: YouTube uploads
  Hey SP. Thank you very much for such an in-depth explanation.It's a shame it's not easy-peasy to simply add my music for others to hear. There's always some sort of catch. There's no money related to my music as its only a hobby. My music has been
• ACID

  One answer, on 6/30/2024

  [Closed] Acid Pro 11 11.0.2 don't see Waves plugins v.15
  Acid Pro 11 11.0.2 don't see Waves plugins v.15 - scanning, but in library no one plugins. Waves now only vst3, but Acid support this type of vst-plugins. What happened with DAW?
• Music Maker

  11 answers, most recent on 3/26/2025

  RE: bought a soundpool and cant get it on to my music maker..
  @anthony-watters You can upload screenshots or screen recordings via the blue arrow icon above the response text box. Then we can see, what happened on your end. Because your description is very unspecific. You can also say us the name of the Loop
• Music Maker

  2 answers, most recent on 11/19/2022

  [Solved] In Music Maker 2023 Premium, why cant I "Pan" left or right?
  You can see the word "Pan" on the left side of the mixer. But the word "Pan" it is not lit up like the words: Volume, FX and Sends. When I try to click onto the word "Pan" nothing happens at all. Do I have to upgrade to something higher than
• Rescue Your Videotapes!

  9 answers, most recent on 11/11/2022

  RE: [Solved] Application not opening suddenly. Error code: 59
  @Laszlo-Farkas Hi. If you have activated a Magix account and registered your product you should see something similar to here. If not, contact Magix at infoservice@magix.net or raise a ticket by using the contact support button at the bottom of your
• Music Maker

  2 answers, most recent on 8/21/2025

  RE: Music Recording Zero - totally screwed
  @Eleyan I think we can all very much sympathise with your rant, but.. We really need a lot more details from you about what is happening, or not!  Because we cannot see your computer this really is essential, even if somewhat tedious to do. First,
• Music Maker

  16 answers, most recent on 11/13/2024

  RE: Music Maker update 33.0.2.12
  i dont see the 33.0.2.10 version link only 33.0.1.9 which is the older version.. the 33.0.2.10 is the latest via the program
• Movie Studio

  14 answers, most recent on 3/2/2025

  RE: Problems converting MXV to MP4
  Thanks for ypur reply. As you can see from the screenshot, the formats are in a faded font from the left hand drop down. As I say, I cannot select any of these
• Photostory

  2 answers, most recent on 11/16/2022

  RE: [Solved] Colour cast problem
  @Robin_J Hi This sounds like the Preview monitor is set to Anaglyph mode - click the 3 vertical dots bottom right of the Preview monitor and set the display to No stereo - see image below If not, a screenshot of the program interface showing the
• Video Pro X

  5 answers, most recent on 5/22/2025

  RE: Upgrading from Movie Edit Pro to Video Pro X (16)
  You should have a tab for Magix Hub. When you go to your Profile, you will see what you have and how much you can download. There is also an option, if you run out, to purchase more "stuff", like Text to Speech and Speech to Text. In the second