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  • Movie Studio
    34 answers, most recent on 4/21/2020
    RE: Lowering volume of MAIN audio track to allow another to predominate
    @browj2 Hi John . . . . none of my headphones work on the left side. Even if I turn them around they don't work on the left side . . . . Same here except it is the right side. Many years ago - too many to count - I had a pair of headphones modified
  • Music Maker
    8 answers, most recent on 4/26/2020
    RE: Magix 2020 with Windows 10 - not a very good combo...however if...
    I'm having the same experience. I had a 2017 PC and I was running Magix Music Maker 2020. The program would freeze up, no error code...nothing. Now, Today, I have a new PC $1400 worth. NO other version of MMM exist in this new PC. I have one simple
  • SOUND FORGE
    7 answers, most recent on 4/17/2020
    RE: Update
    Contact Magix Customer Service Sales Team and ask for a explanation, Please update us What is the name/extension of the downloaded the installer file? ?Does SF-13 state an update is available. "Help> Check for updates"
  • Music Maker
    4 answers, most recent on 12/28/2020
    Loading personal drum sounds into Drum Engine
    How do you load your own sounds into an instrument such as Drum Engine? Then can you edit which pad on the Engine corresponds to your Midi? So, I've been using MMM for a long time. My children even use it now. I have Music Maker Premium 2018 but is
  • Movie Studio
    3 answers, most recent on 4/15/2020
    HEVC will not load even using 'create proxy' files
    Windows 10 .. either desktop or laptop. Laptop is Dell Inspiron 14 8th Generation Intel Core i3-8145u Processor, Intel UHD Graphics 620 with Shared Graphics memory. 128GB M.2 PCIe Solid State Drive. Also have Microsoft HEVC video extension App. I am
  • Movie Studio
    No answers, created on 4/12/2020
    Audio extension
    I try to open a DVD recording with Movie Edit Pro 2016 Plus, and the program asks me to install Audio extension but the automatic program loading is not finding or opening the program. Jus says to try later again but does not open to find the
  • Movie Studio
    4 answers, most recent on 4/12/2020
    Can't open project in progress
    Sorry for what may be a repeat question, I searched but am probably asking incorrectly. I've been working on editing videos and have saved it. When I try to open it to work on it again I get the error message: I am saving it to a specific location
  • Movie Studio
    132 answers, most recent on 8/25/2020
    RE: 36 Hours of Testing MEP Premier Settings For Playback and Export.
    @Scenestealer, @CubeAce Hi Peter, Ray . . . . "Encoder: Hardware QSV" selected as QSV is an Intel iGPU only thing. John did you use the same setting? . . . . . . . . OBS has no impact when running MEP . . . . I do not use OBS for screen recording
  • Other products
    7 answers, most recent on 4/21/2020
    need help with 2 issues
    Greetings, I purchased MAGIX Video Sound Cleaning Lab two days ago on April 8th. I purchased this product primarily to fix the audio on an hour-and-a-half video where the speech part of the audio track is SEVERELY muffled and hard to understand. 
  • Movie Studio
    23 answers, most recent on 4/10/2020
    RE: New Project - Movie Settings confusing!
    @jonboy834 Other than what the others have added, to clarify, I have not found any problem with the "i" in the project settings, but I would prefer to not see it. Everything else is important - resolution and speed (fps). The main idea is to use
  • Movie Studio
    23 answers, most recent on 4/10/2020
    RE: New Project - Movie Settings confusing!
    @jonboy834 Other than what the others have added, to clarify, I have not found any problem with the "i" in the project settings, but I would prefer to not see it. Everything else is important - resolution and speed (fps). The main idea is to use the
  • Movie Studio
    29 answers, most recent on 4/9/2020
    RE: Phantom audio "track" or some audio remnant.
    @FF22 Hi . . . . I wanted to remove the audio track leaving only the video. I ungrouped it and then deleted it. It was still playing. . . . . The problem may be due to 'proxy files' being created for the video audio that was on the timeline. In
  • Movie Studio
    29 answers, most recent on 4/9/2020
    RE: Phantom audio "track" or some audio remnant.
    @FF22 Hi . . . . I wanted to remove the audio track leaving only the video. I ungrouped it and then deleted it. It was still playing. . . . . The problem may be due to 'proxy files' being created for the video audio that was on the timeline. In the
  • Music Maker
    One answer, on 4/5/2020
    RE: Starter projects
    @Robert-Ricci Hi, "Store Edition?" I have no idea what that is. Music Maker is free; you pay for additional features, presets, instruments and Soundpools. What version do you actually have and what is included with it? The current version is
  • ACID
    23 answers, most recent on 4/1/2020
    RE: Acid Pro 9 Huge Discount
    @johnebaker Hi John, the below coupon site takes you to the image below that, 'Honey' which is a Chrome extension also has these discount codes. Thanks for looking into it.😊   https://coupons.ivoicesoft.com/c1983932-30-acid-pro/show-coupon-code
  • Movie Studio
    31 answers, most recent on 3/29/2020
    RE: MEP System Requirements
    @CubeAce @johnebaker @pmikep Hi Sorry I have not been able to respond to your observations until now. Thanks to all for sharing the results of your extensive tests. Ray - Re your comment about the overload setting:- I think it may be the other way
  • Video Pro X
    2 answers, most recent on 3/19/2020
    RE: [Closed] Application Extensions are showing "PiratedVersionDialogKorean"
    @SHAWN-JUBY See this. If you had gone to the correct forum, you could have looked it up. Under Help in Vegas 17, there is a link to the correct Vegas forum, not here.
  • Video Pro X
    2 answers, most recent on 3/19/2020
    [Closed] Application Extensions are showing "PiratedVersionDialogKorean"
    Purchased Vegas Pro 17 suite in February from Magix web site. When I go to View, Extensions, it shows "PiratedVersionDialogKorean". WHY? This was purchased from MAGIX's website! Has your software been compromised and has this compromised my PC!
  • Music Maker
    8 answers, most recent on 10/12/2020
    Magix Music Maker ads - No Connect or other extension/program evident
    Please make it stop!   I have been through every thread I am able to locate about the seriously annoying pop-up ads from Magix. I have attached a screen shot of my add/remove programs.   As you can see there is nothing called Connect or any other
  • SOUND FORGE
    7 answers, most recent on 3/10/2020
    RE: batch converter not working .m4a
    SF does not natively use the <.m4a> extension. However an .m4a is just like an MP4 file without video and both use an AAC codec. Encode your files in an AVC/MP4 format , but do not include video. You can then change the extension to.m4a if you
  • Movie Studio
    32 answers, most recent on 3/9/2020
    RE: trying to update the 2019 to 2020 but get error code 57
    Thanks for the suggestions - I tried them all and nothing worked - after extensive research I came to the conclusion that the problem had to be with Win 7 - Like many out there I rarely update Windows because the updates fix one issue and cause two
  • Photostory
    8 answers, most recent on 3/1/2020
    RE: crossfade.vfx
    @Hans47 Hi To add to @emmrecs comment about the .cda files these do not the contain any audio data they are 'pointer' files. If the project is displaying the music with a .cda extension this means you had the CD inserted in the drive and imported
  • Photostory
    8 answers, most recent on 3/1/2020
    RE: crossfade.vfx
    @Hans47 Hi . . . . crossfade.vfx file cannot be found. Can I download it from somewhere? . . . . No, it should be there in Photostory it is just not accessible by the old project - check this by applying a transition to 2 objects in a new project if
  • Movie Studio
    10 answers, most recent on 2/27/2020
    RE: [Closed] Video not importing into sony Vegas Pro 17 (365)
    The Vegas Forum is quite extensive, with several sections, and as a forum probably cannot be just included as a Tab? The sticky at this forum header about Vegas is only one of two and very clear. How folk miss it puzzles me.
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