• Video Pro X

  5 answers, most recent on 4/17/2022

  RE: Hangs all the time
  @Frank-Rambris Hi We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card/chipset make/model in full.  I would suggest you put this information in your
• Movie Studio

  5 answers, most recent on 4/17/2022

  RE: hardware acceleration deactivated - movie edit pro premium 2021
  @Lubomir-Mitanek Hi In addition to the topic @PATIENT-X linked to, hardware acceleration can be deactivated when the program encounters an issue, usually on export, with an object or effect on an object on the timeline, sometimes this can occur
• Video Pro X

  30 answers, most recent on 4/20/2022

  RE: Is there a file, wich contains all the program's settings?
  @profilaxagm Hi Gabriel. You will have to check with the Go-Pro Hero Black 7 and if it has the ability to record to MP4 H264, that would be your best bet rather then the HEVC H265 which can be problematic from some Go-Pro cameras if you can't set a
• Movie Studio

  179 answers, most recent on 4/16/2022

  RE: Video Pro X12
  @Reyfox Hi. You can call me jaded or sceptical and even a conspiracy theorist if you like, but it seems to me all these changes to the various programs within the Magix sphere of influence now separates the abilities of each of their editing
• Video Easy

  9 answers, most recent on 4/20/2022

  RE: Recording has no sound
  @stephen-l1837 Hi Stephen . . . . using a Belkin Firewire cable . . . . Thanks for the clarification, using Firewire complicates things a bit. Is there a Firewire card in the computer? What is the computer specification ? See this topic for what is
• Video Pro X

  5 answers, most recent on 4/14/2022

  RE: The border of the video doesn't match
  @nolflore Hi Without a better image of just the timeline, what you are seeing looks to be the result of one of the gradient masks that are visible in the image of the timeline. We need more information: Computer specification and program version,
• Video Pro X

  26 answers, most recent on 4/20/2022

  RE: Is the current version of VPX reliable?
  @Galaxy "In the case of a new installation, you will receive the version you received at the time of purchase. The updates are not installed in this case." Having raised exactly this issue with Magix directly I can definitely confirm that this has
• Other products

  18 answers, most recent on 4/13/2022

  RE: [Closed] Problem with my magix editing software
  @Former user Hi Before we can help you as @PATIENT-X and @browj2 have commented we need more information - in addition to that already requested we need: Computer specification and program version, see this topic for what is required and please
• Video Pro X

  14 answers, most recent on 4/19/2022

  RE: SUPPORTED MEDIA
  @MCK Hi Mark . . . .  Blackmagic RAW 4k footage . . . . What is the encoding codec for video and file format? If you do not have the info - analyse a clip with MediaInfo and and post the results, see this tutorial on how to setup MediaInfo and
• SOUND FORGE

  7 answers, most recent on 4/13/2022

  RE: SFP365 won't update from 15 to 16
  In perpetual versions of Sound Forge, an update work-a-round is downloading and reinstalling the latest build w/o reinstalling first. I do not have any experience with the subscription models and do not know if it would work.
• Movie Studio

  15 answers, most recent on 4/8/2022

  RE: Where is the information about fixes in updates
  @clement5 Hi . . . .  The most recent problem is that the Shot Match doesn't work, but it used to work in a previous version of MEP. . . . . As has been previously requested in several of your posts - what is your computer specification? See this
• Video Pro X

  One answer, on 4/6/2022

  RE: Exporting edited timeline to MP4
  @bming Hi In order to help you we need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your
• Photostory

  5 answers, most recent on 4/6/2022

  RE: My Photostroy Pro keeps crashing and I can't fix it.
  @kenm12 Hi We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile
• Movie Studio

  2 answers, most recent on 4/5/2022

  RE: About MOVIE EDIT PRO MX 11.0.0.38 year 2011
  @Siamak-Molaie Hi In addition to @emmrecs comment - we need more information:- What is the update being offered? Computer specification, see this topic for what is required and please quote processor and graphics card make/model in full, and also
• Movie Studio

  2 answers, most recent on 4/5/2022

  About MOVIE EDIT PRO MX 11.0.0.38 year 2011
  I wonder is there an update for this model of program? I get 99 mega bait update but nothing happens! what to do? With kind regardsSiamak Molaie
• Movie Studio

  4 answers, most recent on 4/4/2022

  RE: movie studio 2022 suite "not responding" every 5 minutes
  @jonny-Braga Hi We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are working
• Movie Studio

  4 answers, most recent on 4/4/2022

  RE: movie studio 2022 suite "not responding" every 5 minutes
  @jonny-Braga Hi We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are working
• Photostory

  One answer, on 4/4/2022

  RE: Contnually crashes
  @kenm12 Hi We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are working
• Movie Studio

  32 answers, most recent on 7/25/2022

  RE: Title Editing
  @tony-d3204 Hi . . . . HP Pavilion laptop 14-ce3xxx . . . . Is the laptop full model number the HP Pavilion - 14-ce3501sa ? . . . . I can immediately see that I am not set up properly with the Editing page completely obscured. . . . From the screen
• Movie Studio

  32 answers, most recent on 7/25/2022

  RE: Title Editing
  @tony-d3204 Hi I agree with @browj2, sort out one problem at a time. The NewBlue problem may be related to the titling problem. It would be helpful if you put your computer specification in your Profile, Signature so we know what you are using. See
• Video Pro X

  8 answers, most recent on 3/31/2022

  RE: will not start after reinstall
  @preacherallen Hi . . . . my error message does not say the Visual C++ is MISSING . . . . True however the error message does indicate that the issue is in the mentioned DLL module. This could indicate a mismatched or corrupted DLL issue which
• Movie Studio

  9 answers, most recent on 3/29/2022

  RE: Cannot successfully download MEP (22) It tries 609.4 MB (not 1.17GB)-
  @ljl400 Hi . . . . Will use mep16 until I get 11. That has to be it . . . . Unfortunately running MEP 2022 is not as simple as getting Windows 11. . . . . Processor 36 HZ Core intel core i 5 . . . . It would appear, looking at Apple MAC specs, they
• Photostory

  One answer, on 3/28/2022

  RE: Program locks up
  @Terry-Stevens Hi We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile
• SOUND FORGE

  9 answers, most recent on 3/25/2022

  RE: 2nd device installation
  @bill-n Hi What make/model is the tablet? John EBForum Moderator