• Video Pro X

  26 answers, most recent on 4/20/2022

  RE: Is the current version of VPX reliable?
  @Galaxy The words I quoted in my last post are from a member of Magix staff. They were made in a post to the Moderators' area of the forum, so not accessible to other users, sorry! Yes, the policy now is different to what it was just a few months
• Video Pro X

  26 answers, most recent on 4/20/2022

  RE: Is the current version of VPX reliable?
  @browj2 However, under the same situation, if you don't pay to lock in VPX13 before VPX14 comes out, and if you have to reinstall at a later date, you will get VPX12, not VPX13, patched to the date that you last paid. Yes, "patched to the date that
• Video Pro X

  26 answers, most recent on 4/20/2022

  RE: Is the current version of VPX reliable?
  Hi, Since the Update Service has been dropped, we no longer receive any new features, just patches for the current version VPX13. There may be some new features introduced with the new version, VPX13 that needed tweaking due to user complaints, and
• Video Pro X

  26 answers, most recent on 4/20/2022

  RE: Is the current version of VPX reliable?
  @Galaxy I think Jeff @emmrecs is on the money; the older versions aren't getting the same treatment as the latest ones. I based my comment on this experiment, where I went through the install process of MEP 2022 on my other computer. This was the
• Video Pro X

  26 answers, most recent on 4/20/2022

  RE: Is the current version of VPX reliable?
  @Galaxy My understanding is that the access is permanent. Also, re your earlier post about attempting to reinstall older products, I would guess this "change" (to allow access to all the patches of a purchased version) is "new", i.e. applies ONLY to
• Video Pro X

  26 answers, most recent on 4/20/2022

  RE: Is the current version of VPX reliable?
  @emmrecs users who bought a full version get access to the latest patched version available before the new version. For example, a user bought VPX13, he/she gets access to the latest patch before the release of VPX14. Is that access permanent? Or
• Video Pro X

  26 answers, most recent on 4/20/2022

  RE: Is the current version of VPX reliable?
    @AAProds Magix answered: "In the case of a new installation, you will receive the version you received at the time of purchase. The updates are not installed in this case." I don't actually think this is the case now (perhaps they listened to our
• Video Pro X

  6 answers, most recent on 7/11/2022

  RE: Why am I being told to pay $150 for an update?
  @Joshua-Burner Magix decided last Summer to end its previous 12 months Update Service. Now the user has the option for either a "one-off" purchase or to take out a Subscription. I wonder whether your purchase has somehow "fallen" between the two
• Video Pro X

  26 answers, most recent on 4/20/2022

  RE: Is the current version of VPX reliable?
  @Galaxy "In the case of a new installation, you will receive the version you received at the time of purchase. The updates are not installed in this case." Having raised exactly this issue with Magix directly I can definitely confirm that this has
• Video Pro X

  26 answers, most recent on 4/20/2022

  RE: Is the current version of VPX reliable?
  @Photo_G Magix answered: "In the case of a new installation, you will receive the version you received at the time of purchase. The updates are not installed in this case." I don't actually think this is the case now (perhaps they listened to our
• Video Pro X

  26 answers, most recent on 4/20/2022

  RE: Is the current version of VPX reliable?
  @browj2 For example, if I buy today, I will get VPX 13 (.2.155). And yes, within one year, I will be able to install any subsequent patches that become available before the next full release. But ... If my hard drive fails 3 years from now, and I
• Video Pro X

  26 answers, most recent on 4/20/2022

  RE: Is the current version of VPX reliable?
  @Galaxy Hi. John CB is correct on all three points with one caveat. As far as I know Humble bundle may never offer VPX again, There is no guarantee about that. They offered VPX 11 and 12. I don't know about previous releases as it was before I was
• Video Pro X

  26 answers, most recent on 4/20/2022

  RE: Is the current version of VPX reliable?
  @Galaxy Hi, For example, if I buy today, I will get VPX 13 (.2.155). And yes, within one year, I will be able to install any subsequent patches that become available before the next full release. But ... If my hard drive fails 3 years from now, and
• Video Pro X

  26 answers, most recent on 4/20/2022

  RE: Is the current version of VPX reliable?
  @CubeAce if you buy VPX before the release of a new version now, should ensure the last update available. This is true in the short run. However, as I explained in my original post, "I have confirmed with Magix that whatever version is current on
• Movie Studio

  38 answers, most recent on 1/10/2023

  Upgrade / Update?
  So, is the recent update / patch for MEP 2022+ the new conversion to Movie Studio? (21.0.2.138 UPD3) If so, does anyone know what its fixing, exactly? Back in the day, after a patch was installed, it would tell you what was fixed, added, or improved
• Video Pro X

  26 answers, most recent on 4/20/2022

  RE: Is the current version of VPX reliable?
  @CubeAce Based on your very helpful comments, I guess I should wait until the remaining issues in VPX 13 are fixed. My hope is to buy the final patch before the next full release, for maximum reliability. But when will that be? It seems that VPX 13
• Photostory

  3 answers, most recent on 4/11/2022

  RE: PHOTOSTORY DELUXE - MUSIC ALREADY USED IN A PROJECT
  Hi John. Thanks for this. I'll update the patches and check that the issue is resolved. I also found a possible separate issue today when trying to amend the text size of a title slide. Changing the text size in the field and then hitting the Tab
• Photostory

  3 answers, most recent on 4/11/2022

  RE: PHOTOSTORY DELUXE - MUSIC ALREADY USED IN A PROJECT
  @graham-seaman Hi Graham . . . . Photostory Deluxe (version 21.0.1.74)  . . . . The current version is 21.0.2.120 - you are missing 4 patches - IIRC correctly one of these fixed a display issue. You should have been getting a popup on start of the
• Movie Studio

  4 answers, most recent on 4/10/2022

  RE: Update_21.0.2.138 a really bad update
  @JCI-21 Hi. Whenever a new patch is released there is always a page where you can leave your experience of how the update helped or caused problems with your computer setup that the magix staff would at least read and make a note of. You should
• Movie Studio

  11 answers, most recent on 4/9/2022

  RE: Export to mp3 on MEP 2022
  @John-Pollock @Reyfox @me_again Hi. As far as I'm aware, Updates are always plain text with no pictures. Maybe they should title them patches. A much more descriptive, honest, and less confusing term to differentiate the two. Ray. .
• Movie Studio

  15 answers, most recent on 4/8/2022

  RE: Where is the information about fixes in updates
  I've found that while developers might not use the program as "regular users" do, but those that alpha/beta test it do. The only thing they can do is report bugs. Some can be fixed right away. Some in a later patch. Others, without extensive
• Movie Studio

  11 answers, most recent on 4/9/2022

  RE: Export to mp3 on MEP 2022
  @Reyfox Yes, I've updated to 138 this morning. I was merely pointing out to @John-Pollock that the MP3 bug was fixed 2 patches ago. Or did you mean your post for @Reyfox? AndyW
• Music Maker

  One answer, on 4/7/2022

  New Patch 30.0.5.47 download
  I am trying to update my copy of Music Maker Premium with the new patch but every time the downloading process is interupted and I have to reboot the software and try again.Downloading time is also very long. Anyone has a direct link to download
• Movie Studio

  15 answers, most recent on 4/8/2022

  RE: Where is the information about fixes in updates
  @clement5  They don't seem to be willing to fix basic things, and are concentrating on advanced stuff while removing or ruining basic things that should be simple to fix.  Agree. Six patches to 2022 is pretty amateurish.