• SOUND FORGE

  7 answers, most recent on 12/7/2022

  RE: [Solved] Hi, bought sound forge pro 16 suite, I didn't get spectralayers PRO
  I have worked it out as soon as I posted, my sincere apologies! I had to open the Steinberg Auth Manager and press activate, and it turned my Spectra Layers ONE into PRO. Thanks again!
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  Not sure whether a combined forum would be better. I see no point in having to trawl through posts about a program I never use because of the possibility that the post, if not named perfectly, might be about Magix or might be about Vegas. That could
• Movie Studio

  3 answers, most recent on 8/22/2025

  RE: Movie Studio Platinum - how to download?
  @Simona-Krasulov Welcome to the Magix users forums. First, Movie Studio Platinum and Video Deluxe 2026 are totally different products. That is why your serial key for the former can never be used with the latter, sorry. You need to go to your Magix
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi I, too, had a repeat email asking for more information that I had already given along with an image of the issue. To ask for a refund, email infoservice@magix.net. I would also suggest you include a link to this topic. The
• Movie Studio

  8 answers, most recent on 10/10/2025

  RE: Video Deluxe 2026 Premium
  @philh77 Hi . . . . I have am mp4 of the effect I would like to use . . . . To give more specific advice, we need more information about the effect clip, ie. is this a green screen (Chromakey) effect or a video clip with a transparent Alpha
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  @Raymond-Thompson Thank you again for that further information. I have edited your computer spec to remove much unnecessary and duplicated data. Please add that edited version to your Signature on your Profile page; it will then appear at the foot
• SOUND FORGE

  3 answers, most recent on 1/21/2023

  [Solved] record internal audio
  I am trying to record internal audio on my laptop without a dedicated sound card. Whenever I click record I get a terrible feedback loop. Is there a proper way to set this up so that I don't hear any audio loop? Do I need to disable the mic so that
• Video Easy

  4 answers, most recent on 6/20/2024

  RE: Jittery video
  @emmrecs Oops, yes Jeff. Thanks.​​​​​ @lucas-s5277 Check out the link in my post two above this one.
• Video Pro X

  One answer, on 12/4/2024

  RE: [Closed] Panasonic m2ts video file format problem
  @Steve-Marsh, wrong forum. There is a separate Vegas Pro forum where you can ask that question. Also, when you ask that question, provide more information from this POST, especially "B" and "C"..
• Video Pro X

  One answer, on 10/13/2024

  RE: [Closed] vegas pro 22 deep learning models install fails
  @TheFlinx You were advised in your other thread that these are NOT the forums for the Magix Vegas range of products. Please do not continue to post here or, regrettably, your access will be blocked. JeffForum Moderator
• Movie Studio

  14 answers, most recent on 5/6/2023

  RE: [Solved] Intro/ Outro animations
  @Demys-frank Hi . . . . I have tried to update video codecs to K-Lite Codec Pack Standard 17.5.5 for win 10 64x. . . . . These are known to cause issues with the Magix installed codecs - I would strongly advise you to uninstalled the Codec pack. In
• SOUND FORGE

  11 answers, most recent on 4/14/2024

  RE: Can't open sound forge
  @Jim-Goodman Hi I have removed the image from your post - it is showing your product serial number. This is a public forum, when posting images please ensure that persoanl information such as serial numbers, email address, etc are obscured and never
• Video Pro X

  32 answers, most recent on 7/26/2024

  RE: Movie Setting: Play movie in loop mode?
  @AAProds Hi Al, I already made my submission to Support but you are technically correct. A project can contain an individual movie or multiple movies. Unique to MMS/VPX. I have been following another post where experienced members on this forum have
• ACID

  3 answers, most recent on 12/14/2022

  RE: [Solved] Error 12037
  Hello All, Thank you for reaching out to try to assist me. As it turns out I contacted Magix, and the problem was due to the older version, so Johnebaker's post was definitely on the right track. They did something on their end and the problem has
• Video Pro X

  One answer, on 7/17/2024

  RE: [Closed] My Vegas Pro 20 and 21 are not operating. I need a permanent fix.
  @jordan-conner This is not the Vegas Forum. Scroll to the very bottom of this web page and click on VEGAS Forum and post there. John CB
• Other products

  One answer, on 7/12/2024

  RE: [Closed] Vegas 17 stop working and hangs by reinstalling from scratch
  @Eduard-Maydanik Hello Eduard, you're in the wrong forum; could you please post your query in this forum: https://www.vegascreativesoftware.info/us/  
• Movie Studio

  23 answers, most recent on 4/11/2024

  RE: MEP Premium 2022 - sync with wav file
  @magix_dr Greetings Darek. This sounds like a variable frame rate to me but we need more information. In your previous posts you've been asked for your system information. That will help us plus the Mediainfo readout for the video. See this post
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi Without more information on your computer specification, try re-installing the latest v14 of Visual C++ Redistributable available from here. If you computer has an Intel or AMD processor install both the x86 and x64 versions. If that does
• Movie Studio

  20 answers, most recent on 6/2/2025

  RE: Mastering Suite has disappeared
  Rob, I installed MMS 2024 in May of 2024. I did an update a few months ago. I mentioned in an earlier post (my question about the Chroma Key "Mix" option not in the update) that a few AI effects came with the update. Someone here on the forum
• Music Maker

  One answer, on 12/20/2025

  RE: help
  @Alexander-Farris Hi Please note this is a user to user forum not Magix Support. In what way is the redemption page, here, not working? Are you using the same email address to redeem the voucher as used for purchase? The page is working at the time
• Movie Studio

  8 answers, most recent on 2/19/2025

  RE: Burning Disk
  John, Thanks to that last post I did get a ISO to export and burned the ISO to a Blu-ray with Image Burn program. Burned and verified and still have same problem. I think we just need to forget this and I will roll back to the 2021 version that
• Movie Studio

  34 answers, most recent on 11/26/2025

  RE: MP4 audio going out of sync
  @johnebaker I seem to remember that you have posted about using TBC to correct VHS video - would this help in Ronald's issue? John, I'm not sure, as the file seems to be in sync with other programs. Certainly, a stabiliser/TBC will improve the
• Movie Studio

  27 answers, most recent on 11/18/2024

  RE: Where'd the track options go?
  @Windows-user6314 Another option is to find out what is causing your problems with your VMS15 and continue using that. Post over on the Vegas forum and we'll try to help you there https://www.vegascreativesoftware.info/us/vegas-pro-forum/
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  @Gary-Beckwith Hi If @Gid suggestions do not result in the audio being heard we need more information The specification of your computer system including Windows version and program version number as found under Help, About., see this topic for what