• SOUND FORGE

  6 answers, most recent on 4/4/2021

  RE: Ozone 9 Advanced EQ stalls for 19 seconds when opening on SFP14
  Thanks @TR_Mala that's really very useful information. I chatted with iZotope support just now and they've opened a ticket to investigate it further. I'll report back on any progress.@rraud yes Ozone does open normally in another program I'm also
• Photostory

  22 answers, most recent on 4/6/2021

  RE: Encoding Failed
  Hi I checked all Windows updates and all had been processed, then went to McAfee/ settings and turned off Real Time Scanning, then to Windows update and there were 3 that had not shown before, ran those and after a restart loaded PS and went to Burn
• Movie Studio

  37 answers, most recent on 6/7/2021

  RE: 3D Lock up
  @jdonnel5 @johnebaker @emmrecs What was used to record the source files? If you can download the program MediaInfo and use it to show the embedded data from the video clip or clips using the Text View from the files and we can look to see if there
• Photostory

  22 answers, most recent on 4/6/2021

  RE: Encoding Failed
  Hi John Thank you for the information, I looked at the audio at 30 - 31 mins but there was no shown error so deleted all the added music which came from "My Music" and was from Bert Kaempfert re added Hooked on Classics again from my hard drive. I
• Movie Studio

  2 answers, most recent on 7/3/2021

  Frequent program freezes when editing
  The program either freezes with zero processor use, or freezes with high processor use for a long time during simple editing functions eg moving the cursor or clicking on the speed or other icons. This started about two weeks ago . the freezes occur
• ACID

  2 answers, most recent on 3/29/2021

  ACID Pro 10 not remembering DNe-1 MIDI patch assignment
  Back in November 2020 I raised a post for a bug in ACID Pro 9 (https://www.magix.info/us/forum/acid-pro-9-not-remembering-dne-1-patch-assignments--1258281/#ca1602630). This ticket was closed but I never received any feedback on progress after the
• Video Pro X

  3 answers, most recent on 3/29/2021

  Random crashes with Error in module "MX3d_PresentationLayer_x64.dll"
  In the last few weeks, when exporting my projects I get this error during the export. It occurs at random times during the export. First when it occurred I was using the version of Magix Video Pro X previous patch level to the current i.e. (Version
• Music Maker

  No answers, created on 3/25/2021

  newbie here
  Just saying hello to everyone...I am just starting out...I will update as I progress. Thanks
• ACID

  2 answers, most recent on 3/22/2021

  RE: Vital Audio Synth freezing Acid Pro 10
  Just to blow off a little steam here, I intended to spend most of my day working on a track. Instead, I've been either watching the software crash, shutting it down and reloading it, or troubleshooting the problem. I spent all of 30 minutes making
• Movie Studio

  150 answers, most recent on 4/12/2021

  RE: Graphics Card
  @Steve-McClelland I notice your drone footage is recording at 120 Mbps and can record HEVC in D-Cinelike which could possibly be HDR. If the files recorded in HEVC are 10 bit files they would be hard to handle even on a higher specified machine. If
• Movie Studio

  7 answers, most recent on 3/18/2021

  RE: MP4 file is missing audio when imported to timeline!?
  Thanks for getting back to me, I really hope you're able to help me solve this issue. I'm using Magix movie edit pro premium. Copied and pasted Text view of the file below. GeneralComplete name                            : C:\Users\Jamie
• Movie Studio

  8 answers, most recent on 3/20/2021

  RE: importing video with no sound
  Hi John, sorry I've used different software for the info. The 2 new info files below are from MediaInfo: MP4 file which now works with both MEP. GeneralComplete name                            : F:\MASTER video\2020-02-17 Dubai
• Movie Studio

  8 answers, most recent on 3/20/2021

  RE: importing video with no sound
  @raylee Hi Is the above data from MediaInfo Text view? If so there is a lot of information missing and in the MTS data there is a anomoly. The data should look something like this: GeneralComplete name                            :
• Video Pro X

  13 answers, most recent on 4/5/2021

  RE: Video X Pro Hardware acceleration
  @johnebaker ThanksHere is the text output of one of the videos I have used: eneralComplete name                            : Z:\All-photos\tests\smartphones\Redmi Note 10\unboxing\VID_20210315_174536.mp4Format                                   :
• Samplitude

  7 answers, most recent on 3/16/2021

  Samplitude PRO X5 Melodyne is not working. Audio to MIDI does not work
  Hello. When you try to edit an audio file in Melodyne, Melodyne is inactive. Similarly, when converting an audio file to midi, I can see a progress bar but it doesn't insert midi tags. Do I need to buy separately Purpose of Melodyne 5 Essential? Is
• Movie Studio

  22 answers, most recent on 3/16/2021

  RE: No video object for m2ts file. (And stutters on audio only playback.)
  I use H.265 in Handbrake, with FR same as Source. (Plus some other tweaks.) As I reported early, my fake m2ts imported fine into Handbrake. By way of explanation, I had tried to edit a 3gp video file from my smart phone in MEP. MEP wouldn't open the
• Movie Studio

  22 answers, most recent on 3/16/2021

  No video object for m2ts file. (And stutters on audio only playback.)
  More of a curiosity, since 1) I rarely work with m2ts files and 2) I solved my problem by using a competing editor. But when I try to play the following video file, there is no video object in the MEP timeline. And the audio only playback stutters
• Movie Studio

  26 answers, most recent on 3/14/2021

  RE: audio issue with Magix Movie Edit pro
  This is what I copied, GeneralID                                       : 1 (0x1)Complete name                            : E:\Format                                   : BDAVFormat/Info                              : Blu-ray VideoFile size          
• Video Pro X

  77 answers, most recent on 3/15/2021

  RE: LAPTOP UP THE CREEK
  @MCK Hi. My Personal opinion. I think there is still a limited amount of 4K video to watch via streaming sites on the internet although I'd hope that would change, so if you are not going to produce your own or even produce video with a higher
• Audio Cleaning Lab

  8 answers, most recent on 3/11/2021

  RE: Sound Forge ACL hangs when doing Loudness Adjustment
  @Timothy-Larson Thanks for the link. Downloaded, opened in SFACL 3, copied your Loudness settings and pressed OK. Initially, nothing seemed to happen, no obvious "changes", progress bar did not move (although my CPU fan rapidly picked up speed,
• Music Maker

  14 answers, most recent on 3/7/2021

  RE: Playback and recording issue
  The issue evolved into something else which is why th3 conversation has progressed.... i admit im a tad flustered due to the frustration trying to make this work ... my bad
• Other products

  15 answers, most recent on 8/18/2022

  RE: Making Photo Manager Albums
  John, Thanks for responding. The whole process is a developing work in progress. We have thousands of photos from over many years on my computer. My wife wants some to be turned into printed books using an online service, some simply printed to put
• ACID

  3 answers, most recent on 3/1/2021

  RE: acid 10 crashing
  I installed Acid 10 ( with out uninstalling Acid 8) in my windows 10 machine with a SSD. It worked flawlessly for 2 weeks then started to crash progressively getting worse. While acid 8 still works with out a problem. I've had to uninstall and
• ACID

  3 answers, most recent on 3/1/2021

  acid 10 crashing
  I installed Acid 10 ( with out uninstalling Acid 8) in my windows 10 machine with a SSD. It worked flawlessly for 2 weeks then started to crash progressively getting worse. While acid 8 still works with out a problem. I've had to uninstall and