Encoding Failed

Robert-Wells wrote on 3/29/2021, 9:59 AM

I am having problems burning a movie, I have tried it twice and it aborts the process at the same point. Little confused as to where the problem is as it fails at step 3. The burn process shows there are 7 steps but the actual movie has only 4 sections. A Notepad document is displayed and here is the details:-

2021/03/29 10:37:08 [INFO]    [UserAction]: Save project Slideshow 2021-01-27 Disc 4.MPH..
2021/03/29 10:37:17 [INFO]    [UserAction]: ..succeeded
2021/03/29 10:38:05 [INFO]    [DiscMaker]: BurnSupport: 1 device(s) found
2021/03/29 10:38:06 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/29 10:38:07 [WARNING] [DiscMaker]: setting no speed limit
2021/03/29 10:38:07 [WARNING] [DiscMaker]: DBK CBurnDevSupport::InvalidateDiscInfo(): 16 - burn support - invalid device.
2021/03/29 10:38:41 [INFO]    [DiscMaker]: Step 1 of 7, Encoding movie 1 ...
2021/03/29 10:38:42 [INFO]    [_Common]: Export with CPU-FX rendering to C:\Users\Robert\Documents\MAGIX\Photostory Deluxe\Disc Images\DVD Image Slideshow_2021-01-27_Disc_4\VTS_01_1.VOB started (MxMpeg2Intel-DVD\Standard DVD PAL Widescreen (FOTOS_DELUXE).prs|720x576p|1.77778|25 FPS|6000 kbit/s||2 CHN|48000 Hz|224 kbit/s)
2021/03/29 10:51:32 [INFO]    [_Common]: Export 1470.0s finished successful (Duration=771.0s)
2021/03/29 10:51:32 [INFO]    [DiscMaker]: Step 1 done
2021/03/29 10:51:32 [INFO]    [DiscMaker]: Step 2 of 7, Encoding movie 2 ...
2021/03/29 10:51:33 [INFO]    [_Common]: Export with CPU-FX rendering to C:\Users\Robert\Documents\MAGIX\Photostory Deluxe\Disc Images\DVD Image Slideshow_2021-01-27_Disc_4\VTS_02_1.VOB started (MxMpeg2Intel-DVD\Standard DVD PAL Widescreen (FOTOS_DELUXE).prs|720x576p|1.77778|25 FPS|6000 kbit/s||2 CHN|48000 Hz|224 kbit/s)
2021/03/29 11:11:58 [INFO]    [_Common]: Export 1844.0s finished successful (Duration=1224.4s)
2021/03/29 11:11:58 [INFO]    [DiscMaker]: Step 2 done
2021/03/29 11:11:58 [INFO]    [DiscMaker]: Step 3 of 7, Encoding movie 3 ...
2021/03/29 11:11:59 [INFO]    [_Common]: Export with CPU-FX rendering to C:\Users\Robert\Documents\MAGIX\Photostory Deluxe\Disc Images\DVD Image Slideshow_2021-01-27_Disc_4\VTS_03_1.VOB started (MxMpeg2Intel-DVD\Standard DVD PAL Widescreen (FOTOS_DELUXE).prs|720x576p|1.77778|25 FPS|6000 kbit/s||2 CHN|48000 Hz|224 kbit/s)
2021/03/29 11:46:01 [FATAL]   [MPEGIntel]: FileSink::Write: HRESULT=0x80070057: The parameter is incorrect.; input buffer address=0x00000000FA7D0060, size=272384
2021/03/29 11:46:02 [FATAL]   [MPEGIntel]: DVDPipeline::EncodeAudio position 89400960: MuxDataError |muxer type=DVD |DP4 errno=0x80070057: The parameter is incorrect.
                               |where=DP4MetaMuxer::MuxData called MuxData |input buffer address=0x0000000044524040, size=672 |stream=MPEG
2021/03/29 11:46:02 [FATAL]   [MPEGIntel]: FileSink::Write: HRESULT=0x80070057: The parameter is incorrect.; input buffer address=0x00000000FA7D0060, size=534528
2021/03/29 11:46:02 [FATAL]   [Export - Engine]: Bounce: CInfoException: 0x80040010 - export->WriteAudioBuffer
2021/03/29 11:46:02 [FATAL]   [DiscMaker]: SetTrackInfo: CInfoException: 0x80040010
2021/03/29 11:46:02 [FATAL]   [DiscMaker]: CBConvertMovie: CInfoException: 0x80004005
2021/03/29 11:46:02 [INFO]    [DiscMaker]: Step 3 done
2021/03/29 11:46:02 [FATAL]   [DiscMaker]: PrepareDVDVideoFiles() failed with errNo 5 - encoding failed
2021/03/29 11:46:02 [FATAL]   [DiscMaker]: !!! DBK BurnProject: 10 - movie encoding failed !!!

Does this information give any help as to where or what the problem is.

Thank you

Robert
 

Comments

johnebaker wrote on 3/29/2021, 12:21 PM

@Robert-Wells

Hi

. . . . The burn process shows there are 7 steps but the actual movie has only 4 sections. . . . .

By sections do you mean there are 4 slideshows - each on a separate timeline in the the project?

The burn is failing at the third slide show and appears to be an issue with the audio, is there a change of audio at or around, if my calculations are correct, the 30 - 31 mins mark?

Seven steps for 4 movies is correct if you have only one menu, and no chapters they are:

  • Steps 1 to 4 will be encoding the slideshows
  • Step 5 encoding the menu
  • Step 6 creating the DVD image
  • Step 7 the burn to disc.

Do make sure that the free space on the drive, where your project, is is at least double the amount of space the project will take on the DVD disc.

John EB

VPX 15, Movie Studio 2024, 2023, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Robert-Wells wrote on 3/30/2021, 9:49 AM

Hi John

Thank you for the information, I looked at the audio at 30 - 31 mins but there was no shown error so deleted all the added music which came from "My Music" and was from Bert Kaempfert re added Hooked on Classics again from my hard drive. I ran Burn again and it failed at the 3rd Slideshow. The following is the Notepad document showing what happened.

2021/03/30 13:27:02 [INFO]    [UserAction]: Start MAGIX Photostory Deluxe(20.0.1.62)
2021/03/30 13:27:04 [INFO]    [_Common]: Initial GPU adapter [#0]: Intel(R) HD Graphics 530
2021/03/30 13:27:04 [INFO]    [_Common]: Initial video mode: Compatibility mode (VideoForWindows)
2021/03/30 13:27:04 [INFO]    [_Common]: DllPool::Host = true
2021/03/30 13:27:46 [WARNING] [DiscMaker]: EstimateDiscSizeForStandardDisc: CInfoException: 0x80070006
2021/03/30 13:27:57 [INFO]    [_Common]: RegisterApplicationForRestart()=Result=0
2021/03/30 13:28:09 [INFO]    [UserAction]: Load project Slideshow 2021-01-27 Disc 4.MPH
2021/03/30 13:28:16 [INFO]    [_Common]: CProgressDlg1Manager::CProgressDlg1Manager: semantic error - progress dialog not null
2021/03/30 13:28:56 [INFO]    [_Common]: CProgressDlg1Manager::CProgressDlg1Manager: semantic error - progress dialog not null
2021/03/30 13:29:20 [INFO]    [_Common]: CProgressDlg1Manager::CProgressDlg1Manager: semantic error - progress dialog not null
2021/03/30 13:30:10 [INFO]    [_Common]: CProgressDlg1Manager::CProgressDlg1Manager: semantic error - progress dialog not null
2021/03/30 13:30:59 [ERROR]   [Import]: no import module for image file: 
2021/03/30 13:30:59 [ERROR]   [Import]: no import module for image file: 
2021/03/30 13:30:59 [ERROR]   [Import]: no import module for image file: 
2021/03/30 13:30:59 [ERROR]   [Import]: no import module for image file: 
2021/03/30 13:30:59 [ERROR]   [Import]: no import module for image file: 
2021/03/30 13:30:59 [ERROR]   [Import]: no import module for image file: 
2021/03/30 13:30:59 [ERROR]   [Import]: no import module for image file: 
2021/03/30 13:30:59 [ERROR]   [Import]: no import module for image file: 
2021/03/30 13:30:59 [ERROR]   [Import]: no import module for image file: 
2021/03/30 13:30:59 [ERROR]   [Import]: no import module for image file: 
2021/03/30 13:30:59 [ERROR]   [Import]: no import module for image file: 
2021/03/30 13:30:59 [ERROR]   [Import]: no import module for image file: 
2021/03/30 13:30:59 [ERROR]   [Import]: no import module for image file: 
2021/03/30 13:30:59 [ERROR]   [Import]: no import module for image file: 
2021/03/30 13:30:59 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:31:02 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:32:39 [INFO]    [UserAction]: Switch arranger mode to Switch to Timeline mode to edit your slideshow in detail.
2021/03/30 13:33:23 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:33:54 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:34:00 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:34:05 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:34:07 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:34:09 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:34:09 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:34:10 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:34:11 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:34:14 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:34:14 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:34:15 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:34:26 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:34:33 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:34:40 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:34:46 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:35:13 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:35:24 [INFO]    [UserAction]: Switch arranger mode to Switch to Storyboard mode to search for transitions and effects.
2021/03/30 13:36:58 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:37:04 [INFO]    [UserAction]: Save project Slideshow 2021-01-27 Disc 4_BAK9.MP_..
2021/03/30 13:37:38 [INFO]    [UserAction]: ..succeeded
2021/03/30 13:38:11 [INFO]    [UserAction]: CExplorerConfigEasy::OnSetMediaPoolPage: 10915
2021/03/30 13:38:45 [INFO]    [UserAction]: Switch explorer subpage to Size & Position
2021/03/30 13:39:17 [INFO]    [UserAction]: CExplorerConfigEasy::OnSetMediaPoolPage: 10914
2021/03/30 13:41:04 [INFO]    [UserAction]: Switch arranger mode to Switch to Timeline mode to edit your slideshow in detail.
2021/03/30 13:41:13 [INFO]    [UserAction]: Switch arranger mode to Switch to Storyboard mode to search for transitions and effects.
2021/03/30 13:41:19 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:41:31 [INFO]    [UserAction]: Switch arranger mode to Switch to Timeline mode to edit your slideshow in detail.
2021/03/30 13:41:39 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:41:41 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:41:49 [INFO]    [UserAction]: Switch arranger mode to Switch to Storyboard mode to search for transitions and effects.
2021/03/30 13:42:14 [INFO]    [UserAction]: Switch arranger mode to Switch to Timeline mode to edit your slideshow in detail.
2021/03/30 13:42:39 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:42:50 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:42:51 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:42:53 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:42:54 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:42:55 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:42:59 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:00 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:00 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:04 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:05 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:06 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:07 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:08 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:11 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:12 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:13 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:15 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:16 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:17 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:19 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:19 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:20 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:23 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:23 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:24 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:27 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:28 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:28 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:31 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:32 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:33 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:35 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:35 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:36 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:43:48 [INFO]    [UserAction]: Switch explorer subpage to My music
2021/03/30 13:43:50 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\15 - Wedding March.mp3
2021/03/30 13:43:50 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\15 - Wedding March.mp3
2021/03/30 13:44:30 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\01 A Night at the Opera.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\02 Tales of the Vienna Waltz.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\03 Hooked on Baroque.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\04 If you knew Sousa.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\05 If you knew Sousa (and Friends).wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\06 Also Sprach Zarathusra.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\07 Journey through the Classics.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\08 Hooked on Haydn.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\09 Hooked on Romance (Opus 3).wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\10 Viva Vivaldi.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\11 Dance of the Furies.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\12 Scotland the Brave.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\13 Journey through the Classics (Pt 2).wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\14 Journey through America.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\15 Hooked on Marching.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\16 Symphony of the Seas.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\17 Hooked on Rodgers & Hammerstein.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\01 A Night at the Opera.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\02 Tales of the Vienna Waltz.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\03 Hooked on Baroque.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\04 If you knew Sousa.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\05 If you knew Sousa (and Friends).wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\06 Also Sprach Zarathusra.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\07 Journey through the Classics.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\08 Hooked on Haydn.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\09 Hooked on Romance (Opus 3).wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\10 Viva Vivaldi.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\11 Dance of the Furies.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\12 Scotland the Brave.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\13 Journey through the Classics (Pt 2).wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\14 Journey through America.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\15 Hooked on Marching.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\16 Symphony of the Seas.wma
2021/03/30 13:44:32 [ERROR]   [Import]: no import module for image file: C:\Users\Robert\Music\Hooked On Classics Orchestra\Hooked on Classics Disc 3\17 Hooked on Rodgers & Hammerstein.wma
2021/03/30 13:45:20 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:45:52 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:46:06 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:47:02 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:47:37 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:47:43 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:47:46 [INFO]    [UserAction]: Save project Slideshow 2021-01-27 Disc 4_BAK0.MP_..
2021/03/30 13:47:52 [INFO]    [UserAction]: ..succeeded
2021/03/30 13:47:53 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:47:56 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:48:40 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:48:56 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:49:16 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:49:58 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:50:04 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:50:26 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:51:18 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:51:39 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:52:04 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:52:34 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:53:33 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:53:36 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:54:09 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:54:19 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:54:23 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:54:25 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:54:27 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:54:29 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:54:31 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:54:32 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:55:00 [INFO]    [UserAction]: Switch arranger mode to Switch to Storyboard mode to search for transitions and effects.
2021/03/30 13:55:42 [INFO]    [UserAction]: Initiate save project
2021/03/30 13:55:42 [INFO]    [UserAction]: Save project Slideshow 2021-01-27 Disc 4.MPH..
2021/03/30 13:55:49 [INFO]    [UserAction]: ..succeeded
2021/03/30 13:57:24 [INFO]    [UserAction]: Switch explorer subpage to My pictures
2021/03/30 13:57:40 [INFO]    [UserAction]: Switch main tab to Brenntab
2021/03/30 13:57:51 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:58:44 [INFO]    [DiscMaker]: BurnSupport: 1 device(s) found
2021/03/30 13:58:44 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/03/30 13:58:47 [WARNING] [DiscMaker]: setting no speed limit
2021/03/30 13:58:48 [WARNING] [DiscMaker]: DBK CBurnDevSupport::InvalidateDiscInfo(): 16 - burn support - invalid device.
2021/03/30 13:58:48 [ERROR]   [DiscMaker]: AVSDK Message - Cannot open drive -> Medium not present (SK/ASC/ASCQ 02/3A/02)
2021/03/30 13:58:48 [WARNING] [DiscMaker]: AVSDK BeginDiscExplore() calling AvDevOpen(): 102 - no disc in drive.
2021/03/30 13:58:48 [FATAL]   [DiscMaker]: !!! DBK CBurnDevSupportPoint::ReadRecorderDiscInfo(): 20 - no disc !!!
2021/03/30 13:59:42 [INFO]    [DiscMaker]: Step 1 of 7, Encoding movie 1 ...
2021/03/30 13:59:43 [INFO]    [_Common]: Export with CPU-FX rendering to C:\Users\Robert\Documents\MAGIX\Photostory Deluxe\Disc Images\DVD Image Slideshow_2021-01-27_Disc_4\VTS_01_1.VOB started (MxMpeg2Intel-DVD\Standard DVD PAL Widescreen (FOTOS_DELUXE).prs|720x576p|1.77778|25 FPS|6000 kbit/s||2 CHN|48000 Hz|224 kbit/s)
2021/03/30 14:10:52 [INFO]    [_Common]: Export 1470.0s finished successful (Duration=669.4s)
2021/03/30 14:10:52 [INFO]    [DiscMaker]: Step 1 done
2021/03/30 14:10:52 [INFO]    [DiscMaker]: Step 2 of 7, Encoding movie 2 ...
2021/03/30 14:10:53 [INFO]    [_Common]: Export with CPU-FX rendering to C:\Users\Robert\Documents\MAGIX\Photostory Deluxe\Disc Images\DVD Image Slideshow_2021-01-27_Disc_4\VTS_02_1.VOB started (MxMpeg2Intel-DVD\Standard DVD PAL Widescreen (FOTOS_DELUXE).prs|720x576p|1.77778|25 FPS|6000 kbit/s||2 CHN|48000 Hz|224 kbit/s)
2021/03/30 14:28:08 [INFO]    [_Common]: Export 1844.0s finished successful (Duration=1035.2s)
2021/03/30 14:28:08 [INFO]    [DiscMaker]: Step 2 done
2021/03/30 14:28:08 [INFO]    [DiscMaker]: Step 3 of 7, Encoding movie 3 ...
2021/03/30 14:28:09 [INFO]    [_Common]: Export with CPU-FX rendering to C:\Users\Robert\Documents\MAGIX\Photostory Deluxe\Disc Images\DVD Image Slideshow_2021-01-27_Disc_4\VTS_03_1.VOB started (MxMpeg2Intel-DVD\Standard DVD PAL Widescreen (FOTOS_DELUXE).prs|720x576p|1.77778|25 FPS|6000 kbit/s||2 CHN|48000 Hz|224 kbit/s)
2021/03/30 15:00:16 [FATAL]   [MPEGIntel]: FileSink::Write: HRESULT=0x80070057: The parameter is incorrect.; input buffer address=0x00000000D0761060, size=272384
2021/03/30 15:00:16 [FATAL]   [MPEGIntel]: DVDPipeline::EncodeAudio position 89400960: MuxDataError |muxer type=DVD |DP4 errno=0x80070057: The parameter is incorrect.
                               |where=DP4MetaMuxer::MuxData called MuxData |input buffer address=0x0000000090019E60, size=672 |stream=MPEG
2021/03/30 15:00:16 [FATAL]   [MPEGIntel]: FileSink::Write: HRESULT=0x80070057: The parameter is incorrect.; input buffer address=0x00000000D0761060, size=534528
2021/03/30 15:00:16 [FATAL]   [Export - Engine]: Bounce: CInfoException: 0x80040010 - export->WriteAudioBuffer
2021/03/30 15:00:16 [FATAL]   [DiscMaker]: SetTrackInfo: CInfoException: 0x80040010
2021/03/30 15:00:16 [FATAL]   [DiscMaker]: CBConvertMovie: CInfoException: 0x80004005
2021/03/30 15:00:16 [INFO]    [DiscMaker]: Step 3 done
2021/03/30 15:00:16 [FATAL]   [DiscMaker]: PrepareDVDVideoFiles() failed with errNo 5 - encoding failed

My hard drive has 800GB free space and I hope you can advise further on my problem.

Regards Robert


 

johnebaker wrote on 3/31/2021, 10:50 AM

@Robert-Wells

Hi

. . . . Write: HRESULT=0x80070057: The parameter is incorrect . . . .

This is a Windows error and usually means something is blocking access for writing to the file/folder - check your Anitivirus Real time/Folder protection or Ransomware feature is not blocking the folder where the VOB is being written to - quite why this should happen on the 3rd movie is a bit of a mystery if the source files for the 3rd movie in the same folders as the other slideshows?

Are you using One Drive or Google Cloud for storing any of the source files?

The fact there is no disc in the burner should not stop the burn process completing the preparation of the disc files.

What is the run time of the individual slideshows?

John EB

VPX 15, Movie Studio 2024, 2023, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Robert-Wells wrote on 3/31/2021, 11:57 AM

Hi John

Thank you, I have McAfee Internet Security installed early February and is running all the time, there were no problems in burning Disc 1, 2 and 3 since that time and I am not sure where to look for any problems.

I am not using One Drive or Google Cloud and all files are on my desktop.

It says no disc in the burner but I inserted a new DVD D/L before pressing the burn button.

This disc 4 contains 4 slideshows as follows

2009 Part 3 Run time 30 Minutes 304 Photos

2009 Part 4 Run Time 25 Minutes 241 Photos

2010 Run time 34 Minutes 346 Photos -- the problem one

2011 Run Time 30 Minutes 304 Photos

Hope this assists

Regards Robert

johnebaker wrote on 4/1/2021, 5:12 AM

Hi Robert

. . . . there were no problems in burning Disc 1, 2 and 3 since that time and I am not sure where to look for any problems . . . .

The problem is mostly like in Slideshow 3

Try exporting slideshow 3 as a Magix MXV file and observe the movie time in the export dialog, if it crashes note the time, then look at what is on the timeline at that point - post a screenshot of the timeline, in timeline mode, around this point may help.

If the export does not crash - create a copy of the project and replace all the objects in slideshow 3 with the MXV file and try the burn again.

HTH

John EB

VPX 15, Movie Studio 2024, 2023, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Robert-Wells wrote on 4/1/2021, 7:41 AM

Thank you John, but I am not sure what you mean export as a Magix MXV file I only use the computer and do not know very much about its workings.

Regards Robert

johnebaker wrote on 4/1/2021, 8:12 AM

@Robert-Wells

Hi

The MXV option is shown in the image below - this is a custom Magix video format and can be re-imported into a project with minimal loss of quality.

HTH

John EB

Last changed by johnebaker on 4/1/2021, 8:13 AM, changed a total of 1 times.

VPX 15, Movie Studio 2024, 2023, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

emmrecs wrote on 4/1/2021, 8:12 AM

@Robert-Wells

The facility to export as MXV is found under File>Export>Video as MAGIX video.

Once that export is completed, follow John's advice above.

Jeff

@johnebaker SNAP!

Last changed by emmrecs on 4/1/2021, 8:13 AM, changed a total of 1 times.

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Robert-Wells wrote on 4/1/2021, 11:52 AM

Hi John & Jeff Thank you, I followed your instructions and it made the Magix MXV file, it went through without any problem and started to play without any action by me but it stopped at 9m 15s. When it stopped it showed 0x80070020, when it played the music was very broken up but the photos showed for 7 sec as per the program settings. Here is the screenshot at that point

That section in the slideshow on Photostory plays OK

Hope this assists

Regards Robert

emmrecs wrote on 4/1/2021, 2:15 PM

@Robert-Wells

That error code is produced by Windows, not by PS! This Microsoft Support page suggests it is caused by a problem with Windows Update! I suggest reading that page carefully and checking whether any of the suggested solutions work for you. At the very least, you should check that your Windows installation is fully up to date.

Hopefully @johnebaker will come back to this thread and be able to offer rather more concrete advice.

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

johnebaker wrote on 4/1/2021, 3:01 PM

@Robert-Wells

Hi

There is some confusion here.

. . . .  I followed your instructions and it made the Magix MXV file . . . . it went through without any problem and started to play without any action by me . . . .

Do you mean the MXV file opened in a player or the timeline you were exporting just started playing?

  1. If the MXV file which program was playing it?

    MXV files are a custom format unique to Magix and will not play in the standard video players eg Windows Media Player, Films & TV, VLC etc.
     
  2. If the timeline started playing on completion of export then may have been a case of the spacebar has been pressed.

. . . . but it stopped at 9m 15s. When it stopped it showed 0x80070020 when it played the music was very broken up . . . .

as @emmrecs has commented is a Windows update error code which coupled with the broken audio would suggest there was an audio driver update waiting to complete.

Did you try the final test I mentioned ie create a copy of the project and replace all the objects in slideshow 3 with the MXV file and try the burn again.

John EB

VPX 15, Movie Studio 2024, 2023, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Robert-Wells wrote on 4/1/2021, 3:36 PM

Hi John & Jeff

The MXV file opened in its own player but it stopped at the point in the screenshot, no the PS was not playing. I will also check for updates on the audio driver.

I didn't do the final test that you suggested John but will do it after I have followed Jeff's comment on Windows, I had only one Windows update, the last one issued a few days ago and that is running now.

Thanks to you both for your guidance.

johnebaker wrote on 4/2/2021, 6:14 AM

@Robert-Wells

Hi

Looking at the above image I note that the next image - IMG_0725 has at least one effect added, are there any other effects applied to this image that have not been used in the same combination on the images prior to this one?

John EB

VPX 15, Movie Studio 2024, 2023, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Robert-Wells wrote on 4/2/2021, 7:58 AM

Hi I checked all Windows updates and all had been processed, then went to McAfee/ settings and turned off Real Time Scanning, then to Windows update and there were 3 that had not shown before, ran those and after a restart loaded PS and went to Burn it went right through to about 6 minutes remaining. Program then stopped here is a copy of the Notepad document from today

021/04/02 12:02:07 [INFO]    [UserAction]: Start MAGIX Photostory Deluxe(20.0.1.62)
2021/04/02 12:02:18 [INFO]    [_Common]: Initial GPU adapter [#0]: Intel(R) HD Graphics 530
2021/04/02 12:02:18 [INFO]    [_Common]: Initial video mode: Compatibility mode (VideoForWindows)
2021/04/02 12:02:18 [INFO]    [_Common]: DllPool::Host = true
2021/04/02 12:02:50 [WARNING] [DiscMaker]: EstimateDiscSizeForStandardDisc: CInfoException: 0x80070006
2021/04/02 12:03:05 [INFO]    [_Common]: RegisterApplicationForRestart()=Result=0
2021/04/02 12:03:23 [INFO]    [UserAction]: Load project Slideshow 2021-01-27 Disc 4.MPH
2021/04/02 12:03:44 [INFO]    [_Common]: CProgressDlg1Manager::CProgressDlg1Manager: semantic error - progress dialog not null
2021/04/02 12:04:49 [INFO]    [_Common]: CProgressDlg1Manager::CProgressDlg1Manager: semantic error - progress dialog not null
2021/04/02 12:05:10 [INFO]    [_Common]: CProgressDlg1Manager::CProgressDlg1Manager: semantic error - progress dialog not null
2021/04/02 12:05:26 [INFO]    [_Common]: CProgressDlg1Manager::CProgressDlg1Manager: semantic error - progress dialog not null
2021/04/02 12:06:00 [ERROR]   [Import]: no import module for image file: 
2021/04/02 12:06:01 [ERROR]   [Import]: no import module for image file: 
2021/04/02 12:06:01 [ERROR]   [Import]: no import module for image file: 
2021/04/02 12:06:01 [ERROR]   [Import]: no import module for image file: 
2021/04/02 12:06:01 [ERROR]   [Import]: no import module for image file: 
2021/04/02 12:06:01 [ERROR]   [Import]: no import module for image file: 
2021/04/02 12:06:01 [ERROR]   [Import]: no import module for image file: 
2021/04/02 12:06:01 [ERROR]   [Import]: no import module for image file: 
2021/04/02 12:06:01 [ERROR]   [Import]: no import module for image file: 
2021/04/02 12:06:01 [ERROR]   [Import]: no import module for image file: 
2021/04/02 12:06:01 [ERROR]   [Import]: no import module for image file: 
2021/04/02 12:06:01 [ERROR]   [Import]: no import module for image file: 
2021/04/02 12:06:01 [ERROR]   [Import]: no import module for image file: 
2021/04/02 12:06:01 [ERROR]   [Import]: no import module for image file: 
2021/04/02 12:06:02 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/04/02 12:06:06 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/04/02 12:08:25 [INFO]    [UserAction]: Switch arranger mode to Switch to Storyboard mode to search for transitions and effects.
2021/04/02 12:08:26 [INFO]    [UserAction]: Switch arranger mode to Switch to Timeline mode to edit your slideshow in detail.
2021/04/02 12:08:30 [INFO]    [UserAction]: Switch arranger mode to Switch to Storyboard mode to search for transitions and effects.
2021/04/02 12:09:28 [INFO]    [UserAction]: Switch main tab to Brenntab
2021/04/02 12:09:56 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/04/02 12:11:20 [INFO]    [DiscMaker]: BurnSupport: 1 device(s) found
2021/04/02 12:11:21 [INFO]    [DiscMaker]: QueryDiscMetrics: (true == QuerySize) && (false == DiscMetrics.isDiscSizeValid)
2021/04/02 12:11:21 [WARNING] [DiscMaker]: setting no speed limit
2021/04/02 12:11:21 [WARNING] [DiscMaker]: DBK CBurnDevSupport::InvalidateDiscInfo(): 16 - burn support - invalid device.
2021/04/02 12:11:42 [INFO]    [DiscMaker]: Step 1 of 7, Encoding movie 1 ...
2021/04/02 12:11:43 [INFO]    [_Common]: Export with CPU-FX rendering to C:\Users\Robert\Documents\MAGIX\Photostory Deluxe\Disc Images\DVD Image Slideshow_2021-01-27_Disc_4\VTS_01_1.VOB started (MxMpeg2Intel-DVD\Standard DVD PAL Widescreen (FOTOS_DELUXE).prs|720x576p|1.77778|25 FPS|6000 kbit/s||2 CHN|48000 Hz|224 kbit/s)
2021/04/02 12:23:53 [INFO]    [_Common]: Export 1470.0s finished successful (Duration=731.0s)
2021/04/02 12:23:53 [INFO]    [DiscMaker]: Step 1 done
2021/04/02 12:23:53 [INFO]    [DiscMaker]: Step 2 of 7, Encoding movie 2 ...
2021/04/02 12:23:53 [INFO]    [_Common]: Export with CPU-FX rendering to C:\Users\Robert\Documents\MAGIX\Photostory Deluxe\Disc Images\DVD Image Slideshow_2021-01-27_Disc_4\VTS_02_1.VOB started (MxMpeg2Intel-DVD\Standard DVD PAL Widescreen (FOTOS_DELUXE).prs|720x576p|1.77778|25 FPS|6000 kbit/s||2 CHN|48000 Hz|224 kbit/s)
2021/04/02 12:41:54 [INFO]    [_Common]: Export 1844.0s finished successful (Duration=1080.9s)
2021/04/02 12:41:54 [INFO]    [DiscMaker]: Step 2 done
2021/04/02 12:41:54 [INFO]    [DiscMaker]: Step 3 of 7, Encoding movie 3 ...
2021/04/02 12:41:55 [INFO]    [_Common]: Export with CPU-FX rendering to C:\Users\Robert\Documents\MAGIX\Photostory Deluxe\Disc Images\DVD Image Slideshow_2021-01-27_Disc_4\VTS_03_1.VOB started (MxMpeg2Intel-DVD\Standard DVD PAL Widescreen (FOTOS_DELUXE).prs|720x576p|1.77778|25 FPS|6000 kbit/s||2 CHN|48000 Hz|224 kbit/s)
2021/04/02 13:15:25 [FATAL]   [MPEGIntel]: FileSink::Write: HRESULT=0x80070057: The parameter is incorrect.; input buffer address=0x00000000DA64A060, size=272384
2021/04/02 13:15:25 [FATAL]   [MPEGIntel]: DVDPipeline::EncodeAudio position 89400960: MuxDataError |muxer type=DVD |DP4 errno=0x80070057: The parameter is incorrect.
                               |where=DP4MetaMuxer::MuxData called MuxData |input buffer address=0x00000000A2D62EE0, size=672 |stream=MPEG
2021/04/02 13:15:25 [FATAL]   [MPEGIntel]: FileSink::Write: HRESULT=0x80070057: The parameter is incorrect.; input buffer address=0x00000000DA64A060, size=534528
2021/04/02 13:15:25 [FATAL]   [Export - Engine]: Bounce: CInfoException: 0x80040010 - export->WriteAudioBuffer
2021/04/02 13:15:25 [FATAL]   [DiscMaker]: SetTrackInfo: CInfoException: 0x80040010
2021/04/02 13:15:25 [FATAL]   [DiscMaker]: CBConvertMovie: CInfoException: 0x80004005
2021/04/02 13:15:25 [INFO]    [DiscMaker]: Step 3 done
2021/04/02 13:15:25 [FATAL]   [DiscMaker]: PrepareDVDVideoFiles() failed with errNo 5 - encoding failed

I see at 13.15.25 there is another Windows error 0x80070057 is that the problem it refers to DLL program errors. That error shows on previous notepad listings.

Re your today comment IMG_0725 only uses Auto Exposure and Sharpen those are used many times in all movies.

Regards Robert
 

emmrecs wrote on 4/2/2021, 9:37 AM

@Robert-Wells

The original error code has now been joined by two more, 0x80040010 (Google search results page here) and 0x80004005 (search results page here). It seems the first is again connected with Windows Update and the second with a Windows WPA (Windows Product Activation) problem! This suggests something quite seriously "wrong" with your OS installation, I think, and I suspect that only once these are resolved with you be able to successfully burn your DVD.

Both of those search results pages suggest how to resolve the errors but clearly you need to proceed carefully!

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Robert-Wells wrote on 4/2/2021, 12:00 PM

Looking back I see that the 4 error codes were shown when I first reported the problem but thanks for the links and I will read the detail and follow instructions.

Robert

johnebaker wrote on 4/2/2021, 2:37 PM

@Robert-Wells

Hi

Before attempting the fixes @emmrecs has pointed to, check your Windows Update history to see if an update has failed and fix that first, you may need to do a full restart of the PC ie Windows button, Power icon, Restart

John EB

VPX 15, Movie Studio 2024, 2023, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Robert-Wells wrote on 4/3/2021, 4:31 AM

Hi John

Thank you I checked all the Windows Update History and all updates had processed and succeeded so that was not the cause of the problem.

Checked again this morning for updates with McAfee turned off and there was no new items.

I am very concerned at running the suggestions under all the Windows Error Codes, when I look at the Microsoft pages most of the actions refer to Windows Versions before Windows 10. However under 10 it suggests running the Update Troubleshooter then Additional Trobleshooters, then Windows Update, then Detecting Problems, then Checking for pending restart and all that resulted in No Problems.

On one document I read it it said DLL and your program may be the cause of the problem.

emmrecs wrote on 4/3/2021, 5:20 AM

@Robert-Wells

We are all fellow-user here, not Magix employees, so this is not our program! And I suspect if this was a "bug" in PS rather a lot more users, myself included, would have experienced it!

However, one other thing you might wish to try before embarking on any of those possible solutions to those error codes: have you ever used the "Image Recorder" option on the DVD Burn screen, see below?

Sometimes, that has been known to bypass disc-burning problems. You will be asked where save the output of this option but it will produce an .iso file (an "image" of the disc) which can then be burned to DVD using almost any standard disc-burning software, e.g., the free ImgBurn.

HTH

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Robert-Wells wrote on 4/3/2021, 2:07 PM

Hi John & Jeff

Thank for all the help, I had another slideshow prepared so decided this morning to try to burn that project and I am pleased to say that it went through satisfactory and has just burnt the disc, the program reported that it completed satisfactory. It took over 7 hours but run time is 2½ hours and 7.5GB.

Must therefore assume there is a fault somewhere on movie 3 of disc 4 so will delete that movie and re-input all the photos, titles and music and hope that it processes OK.

Thanks again for your assistance

Robert

Robert-Wells wrote on 4/5/2021, 3:41 PM

Further to my note above I deleted Movie 3 and raised a new movie in Disc 4, loaded all the photographs, put in titles, transitions and music and pleased to say it burnt the disc. Must therefore assume that there was something corrupting the original movie.

Thank you both for your help and suggestions.

Best regards Robert

johnebaker wrote on 4/6/2021, 4:23 AM

@Robert-Wells

Hi

Thanks for the feedback and pleased you are now sorted with the issue.

John EB

VPX 15, Movie Studio 2024, 2023, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.