• SOUND FORGE

  3 answers, most recent on 10/7/2020

  RE: Serious flaw in program
  @art2work4 Hi . . . . a serious issue . . . . . For security reasons the folders are all "read-only" . . . . There are a lot of programs that create supplementary and temporary files in the same folder as the file being read so I would not call
• SOUND FORGE

  3 answers, most recent on 10/7/2020

  Serious flaw in program
  I discovered a serious issue with SF Audio Cleaning lab. When opening audio files in the program, it will create a HM0 file. In these small files the peaklevel and audio waveform data is saved for the audio file that was opened. So far so good,
• Movie Studio

  4 answers, most recent on 10/5/2020

  Free Trial - will not open after multiple installations
  I've downloaded the software three times. Once downloaded, the application just won't open. I had my IT team look at the security settings and nothing is preventing it from the PC. Any direction?
• ACID

  One answer, on 10/3/2020

  RE: My Acid Pro 6.0 keeps asking to register
  try running it as adminstrator, shift + right click on the shortcut, run as administrator. 4, and potentially 6 are too old to know about UAC, so wont prompt you if they're trying to make changes to locations that are now more secure on newer
• Music Maker

  One answer, on 9/27/2020

  RE: Will not install on either computer
  @jack-scurlock What OS are you running? If it is Win 7, please read this thread, especially the final post from a member of Magix staff, which details how to check your Internet Security Settings. If you do not use Win 7, please give us full details
• Samplitude

  One answer, on 9/22/2020

  Trying to register my magic product on Windows XP. Cannot connect beca
  Trying to register my magic product on Windows XP. Cannot connect because of security certificate. Anyone know how to fix this?
• Movie Studio

  12 answers, most recent on 9/17/2020

  RE: difficulties in Downloading my store content in MEP
  Hi Ray Sorry foy my delay to answer your letter because i was a little bit busy . thanks for a lot of the information that you told me , i try what you said to me i shut down my internet security program ( Bitdefender ) and also shut down MEP and
• Rescue Your Videotapes!

  One answer, on 9/14/2020

  [Closed] Unable to use 3rd party Analog for video capture in Windows 10
  I have three 3rd party USB analog digitizers that Vegas Movie Studio Planinum 9.0 can view but says it cannot open the device. One is Roxio Video Capture USB, Pinnacle USB, WinTV from Hauppauge. The Vegas Movie Studio Planinum 9.0 sees them all when
• Movie Studio

  42 answers, most recent on 9/13/2020

  RE: Unable to play MP4's, installed Quicktime damaged Magix software?
  @CubeAce Hi Ray, Apologies, I deleted my reply you responded to. I get overly excited about this, even after nine years, but I'm also aware of my shortcomings, sometimes I re-read what I post and think it sounds like I'm bragging, when all I'm doing
• Movie Studio

  5 answers, most recent on 9/12/2020

  RE: Monitor assignments for multi-screen
  Alright, I'll give it a try. But, I've never had to save the window arrangements with any previous version of MEP+. It just automatically did it, when I pressed / ticked the 'multi-monitor arranger.' What could I have pressed that changed it?
• Movie Studio

  12 answers, most recent on 9/17/2020

  RE: difficulties in Downloading my store content in MEP
  Hi Ray i shut down MEP and wait and i try again with New Blue color fast 2 it work normally but when i try to download New Blue elements 3 overlay and i use same steps like shut down MEP, it dosnt work and a new window appear it say it is something
• Movie Studio

  25 answers, most recent on 9/8/2020

  RE: Can't finish updating to 2021 Premium
  @wongck Hi. Because it is harder to fake a document from an image of a screen than to use a screenshot. These are just security measures deemed necessary by some companies in an attempt to keep clients safe from fraud. These types of measures only
• Movie Studio

  25 answers, most recent on 9/8/2020

  RE: Can't finish updating to 2021 Premium
  @wongck Hi. Software updates and upgrades in themselves normally don't give much in the way of performance boosts in themselves but more like incremental steps. No matter what software I've ever used. Cubase, Photoshop, Power Director, Capture NX,
• Movie Studio

  10 answers, most recent on 9/5/2020

  RE: unable to download on one computer
  Yes both are win10 and both have norton Internet security. The desktop works the laptop doesn't in allowing the download and installation.  
• Video Pro X

  37 answers, most recent on 9/3/2020

  RE: RUNNING OUT OF SPACE
  @CubeAce Hi To quote - OneDrive is the cloud storage service that allows you to store all your important files securely in one place. If the option in OneDrive Folder you choose to remain on this PC is not setup or setup incorrectly chaos can result
• Movie Studio

  29 answers, most recent on 9/22/2020

  RE: [Closed] What do I have to do to be able to edit MP4s again?
  @MikaS Hi . . . . . most likely causes for my problem are F-Secure or Windows update. Could you specify why you came to that conclusion . . . . I actually said more than that - to repeat some of what I said in previous posts: The sudden onset of the
• Movie Studio

  29 answers, most recent on 9/22/2020

  RE: [Closed] What do I have to do to be able to edit MP4s again?
  I have made contact with the Magix Support, but so far their support hasn't solved my problem. Their first suggestion was to de-activate and then re-activate the program, but that didn't change anything. Then they asked me to uninstall and install
• Movie Studio

  29 answers, most recent on 9/22/2020

  RE: [Closed] What do I have to do to be able to edit MP4s again?
  I found the exception tab in F-Secure, added the MEP installation folder from C-drive and other MAGIX-related folders from my user account, but that didn't help either. Thank you for your help, John. I'll try the Magix Support next...
• Movie Studio

  29 answers, most recent on 9/22/2020

  RE: [Closed] What do I have to do to be able to edit MP4s again?
  @MikaS . . . . but it doesn't have any programs blocked. So that propably isn't the reason . . . . It won't, you add an exception for it not to scan MEP in my AV I put a folder exception for the Magix install folder and everything within it. . . . .
• Movie Studio

  29 answers, most recent on 9/22/2020

  RE: [Closed] What do I have to do to be able to edit MP4s again?
  I found the DeepGuard settings, but it doesn't have any programs blocked. So that propably isn't the reason. What about the protected folders i F-Secure? As the program is installed (=MEP itself on a non-protected folder, but some other MAGIX
• Movie Studio

  29 answers, most recent on 9/22/2020

  RE: [Closed] What do I have to do to be able to edit MP4s again?
  @MikaS Hi . . . . The program has worked beautifully for more than 3 years, and now it suddenly has become useless. . . . The sudden onset of the issue would certainly suggest that the issue is not with the program and the 2 most likely candidates
• Movie Studio

  29 answers, most recent on 9/22/2020

  RE: [Closed] What do I have to do to be able to edit MP4s again?
  I found some new information: 1) I seem to have the same problem that GermanGreed and raj-z had in this topic and terrypin had in this topic. In the first topic, GermanGreed seemed to get his problem solved by changing his preferred codec in the
• Movie Studio

  29 answers, most recent on 9/22/2020

  RE: [Closed] What do I have to do to be able to edit MP4s again?
  Sorry, I was wrong about the location of MEP. I got confused, because Magix also has some folders under Mika\Documents. I don't remember whether it was custom install or not, but the actual program is installed in C:\Program Files\Magix. That folder
• Movie Studio

  29 answers, most recent on 9/22/2020

  RE: [Closed] What do I have to do to be able to edit MP4s again?
  Thank you, John. I haven't had any messages about "no Internet connection" or "Antivirus program blocking". It tries to connect to somewhere, but then says "Activation failed. If you have limited user rights, try activating with admin rights." And,