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  • Movie Studio
    3 answers, most recent on 6/26/2015
    Impressive performance with Microsoft Surface Pro 3 Tablet and MEP2015
    Hi I have recently bought a Microsoft Surface Pro3, and having not bought it for editing as such I decided to give it a try with the , 2015 full version of MEP. Quite a surprise how well it works with such a modestly resourced unit – specs
  • Music Maker
    6 answers, most recent on 6/29/2015
    RE: Record two tracks simultaneously
    Hi, You cannot record to more than one track at a time with Music Maker. For this you would need Music Studio or Samplitude Music Studio, depending on how many tracks you need to record to simultaneously, plus many other factors. With your
  • Music Maker
    4 answers, most recent on 6/10/2015
    RE: Magix won't recognize my sound card as an input device
    Please state some details of your hardware e. g. name of the soundcard, model of the keyboard and which os you are using. Is your device connected to an usb 3.0 port?
  • Movie Studio
    2 answers, most recent on 5/20/2015
    RE: nikon d5200
    Hi The USB port on the camera is a dual purpose port and its functionality depends on the supplied cable you are using. Assuming your are connecting using the supplied USB - USB cable and not the USB - Video cable and you are using Windows 8
  • Web Designer
    6 answers, most recent on 5/18/2015
    RE: Website partial view good then "under contruction"
    Thanks for the tip, and I had to completely rename the file for Premium 10 to change it all.  However, I am still getting the ftp: command PORT failed error when I try to publish using the FTP client in the software.  Any idea as to why this is
  • Web Designer
    6 answers, most recent on 5/18/2015
    Website partial view good then "under contruction"
    OK, this isn't working.  I have uploaded the start of what will be a very large website just to see if I can get it to upload.  Xara Premium 10 still gets the error "ftp: cammand PORT failed" so I worked around it.  I exported as htm and then
  • Web Designer
    4 answers, most recent on 5/17/2015
    RE: FTP Command Port Failed
    Hi Did this happen just after you purchased more space? If so try again - the FTP may have been offline while the extra webspace was being added.  If not OK then the error message usually means you have misconfigurred the FTP settings, ie
  • Web Designer
    4 answers, most recent on 5/17/2015
    FTP Command Port Failed
    I am using Xara Web Designer 10 Premium and have tried many times to upload my site http://thecaptain.magix.net/public but I keep getting the error that the FTP Command Port has failed.  Any suggestions?  I need to do many updates and I have
  • Photostory
    One answer, on 5/8/2015
    RE: do i need new serial fort mp4 to work
    Hi, I am not sure I understand your question.  You do not need a new serial port for mp4 to work, but you do need the right codec for it to work.  Could you please explain your problem and question in much more detail. Thank you, George
  • Movie Studio
    7 answers, most recent on 4/17/2015
    Magix MEP 2015 Plus takes over both of my dual monitors
    I am new to MEP.  Back in '09 - '12 I utilized Magix Audio Cleaning Lab a lot , and loved it.  But, I am new to video editing.   I have successfully captured old family VHS videos onto my HDD as mp4 files using an AverMedia PCIe card.  MEP
  • Music Maker
    4 answers, most recent on 3/26/2015
    RE: I am having serious audio playback issues.
    Hi, I have had problems with playback distorting. Pressing stop then play resolved the problem for several seconds. I was using an external interface to monitor the sound and it was plugged into an external USB hub. When I plugged it directly
  • Movie Studio
    3 answers, most recent on 3/27/2015
    MAGIX Movie Edit Pro 2015 Plus Syncing Audio
    Can MAGIX Movie Edit Pro 2015 Plus sync audio from an external source to the video. I have a Tascam  DR-60DmkII 4-Channel Portable audio  Recorder for DSLR recording 4 tracks of audio with 2 tracks  feeding my Cannon camcorder. I want to replace
  • Music Maker
    8 answers, most recent on 2/11/2015
    RE: Music Maker 2015 premium, so many bugs.
    Hiya,   No I haven't tried reinstalling it yet. Yes my AI is connected to one of the main usb ports. It can't be that causing the problem though because audio is still heard on the other parts. It's just the sample loops that it
  • Music Maker
    8 answers, most recent on 2/11/2015
    RE: Music Maker 2015 premium, so many bugs.
    Hi Emma, Did you manage to reinstall MMM? If so, has your problem been solved? I have been playing around with MMM and have not had any problem like your. It is very strange. Just to update my problem with my interface dropping the sound
  • Video Pro X
    10 answers, most recent on 2/13/2015
    RE: Audio "mute" on many clips with audio on Pro X
    Hmmm.. interesting.  So the sampling frequency was not the problem here! I'd still like to see/ attempt to open and play any extract from one of these files, if you can post it somewhere. http://www.datafilehost.com/d/3b91245c 4
  • Movie Studio
    13 answers, most recent on 1/30/2015
    RE: SSDs and improved performance in MEP
    Gentlemen, I took a look at the mb specs, dated 2010. I have 4 SATA ports with SSD on 1, HD on 2, BD/DVD on 3, and next time I open the box I'll check for other one. I seem to recall that all 4 were taken. I monitored disk usage during an
  • Movie Studio
    13 answers, most recent on 1/30/2015
    RE: SSDs and improved performance in MEP
    Hi John CB I am not sure what type of files you are generally dealing with but if you open task manager during playback of your timeline and select "Resource Monitor>Disk" during playback (or encoding) you will see the disk through put for
  • Movie Studio
    13 answers, most recent on 1/30/2015
    RE: SSDs and improved performance in MEP
    Hi John EB, Thanks for the comments. Drives J and M are both older, external and connected by USB2, not 3. M is not SATA connected. They are both pre-USB3 drives. Drive J is a Seagate and M is Comstar. M contains older DV files that are
  • Movie Studio
    13 answers, most recent on 1/30/2015
    RE: SSDs and improved performance in MEP
    Hi John CB Interesting figures - however there is a small gotcha when quoting read / write speeds which makes the Parkdale figures look very disappointing. The SATA and USB specs are quoted in Mb or Gb per second,  the testing software is
  • Movie Studio
    13 answers, most recent on 1/30/2015
    RE: SSDs and improved performance in MEP
    Hi John EB, Thanks for the information, but admittedly, I am a bit lost. I took a look at both USB3 to SATA and PCI to SATA for 3 Vantec products: 1. Vantec NexStar Sata to USB 3.0 adapter (which was what I bought) says up to 5 Gbps
  • Music Maker
    5 answers, most recent on 1/25/2015
    No input to or output from USB mic in MM2012
    I am running Vista Business on a HP Ultraslim W/S, and can get no input from my Microsoft Livechat 1.4 USB headset into an Audio track in MM2013, nor any output to the headphones while recording. I created a short track by plugging an electric
  • Movie Studio
    13 answers, most recent on 1/30/2015
    RE: SSDs and improved performance in MEP
    Hi John CB . . . . (SATA to USB) . . . . This is introducing an even worse bottleneck - the actual USB speeds* are way below what a SATA bus is capable. If you have a spare PCI slot on your m/b then use a PCI SATA card such as this (example
  • Music Maker
    3 answers, most recent on 1/22/2015
    How Do I Set My Playback On 2014 Premium?
    I am using a XXL condenser mic and having issues with my play back during recording vocals. I run the the mic xlr from mic to my ART dual pre amp and then I use a 2.0 port from pre amp to usb that hooks into my toshiba laptop. I can record just
  • Off topic
    5 answers, most recent on 1/17/2015
    RE: Microphone not recording
    Hi Lesley, I think that your mixer works like mine. You should be hearing the mic directly through the mixer and not coming back from the computer. The lower right mixer control should go from direct to USB, so you should have it set about half
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