• Photostory

  2 answers, most recent on 11/21/2023

  RE: version 2024 fonctionne pas correctement
  @Guy-Bilodeau . . . . and the support for magix is not there . . . Correct, this is a user to user forum, however there are many experienced users of the program here who can help with any issues you have or 'how to' questions. We need more
• Movie Studio

  One answer, on 2/8/2024

  Tried to buy a Codec got a Code but it doesn't work
  Tried to edit an iPhone 14 video. It demanded I purchase a Codec to Continue HVEC Codec. It looked for a computer ID. I used the number in the last purchase of the Software Magix Edit Pro Plus. It didn't accept it. It skipped on to credit card
• Movie Studio

  13 answers, most recent on 9/13/2025

  RE: Wich graphic card is better for Chroma Key effect ?
  @dan_lachance Hi Dan. I did say "a setting of 32768 for both should be sufficient. Possibly slightly lower." I was being cautious in case the audio file was lengthy or an unusual bit depth or for another reason a large amount needed to be loaded to
• Movie Studio

  5 answers, most recent on 10/18/2023

  RE: Plantage constant
  Ok, I might have found something. In the parameters of the software (Files -> Settings -> Program -> Device Option), my graphic card (NVIDIA Quadro P2000) was selected for the import, Edition and Export : When I switch to the internal
• Photostory

  8 answers, most recent on 8/25/2023

  RE: Photostory not opening properly (photo explorer)
  @johnebaker Hi John I am now able to look into what you suggested for me to do. "Assuming the Intel i7-4770K drivers are up to date then the issue is likely to be a result of Intel disabling a security vulnerability in the 4770K integrated HD4600
• Video Easy

  6 answers, most recent on 9/9/2023

  RE: Misleading "DV Processing" Claim?
  @SP. Not sure if there are any DV capture cards today. In the early 2000s Canopus made such devices, but they were very expensive, like hundreds of dollars. If you want to get them used they are still as expensive as back in the day and very likely
• Movie Studio

  27 answers, most recent on 8/1/2024

  RE: No Longer Able to Render Project
  Hi Gid, All my project files are on the C-drive. I have attempted a few times to export the movie onto the C-drive but it doesn't seem make a difference if it's exported onto the C-drive or my internal hard drive. I have 16GB of RAM. I have a
• Movie Studio

  28 answers, most recent on 1/20/2024

  RE: Upgrading my Computer (again!)
  @me_again @me_again Hi Andy. For photo editing I have found more vram useful but that may be program dependant. If you are not editing 4K footage or 10 bit video files I would think not a lot. A lot depends on the types and sizes of files you work
• Movie Studio

  7 answers, most recent on 2/20/2026

  RE: Crashing in Windows 10
  Has anyone got this message previously. I had Magix Movie Studio 2023 and got this message. I, wrongly, assumed that by getting the latest version Video DeLuxe 2026 last week, that it may solve the problem, but alas, I'm getting the same issue. It
• Movie Studio

  One answer, on 5/28/2025

  RE: Washed out colors from an OBS Studio recording
  @FirehawkV21 Hi . . . . HDR, they appear washed out . . . . They do, to see the colours correctly requires a HDR monitor, and graphics card which supports the Rec.2100 PQ colour space, these requirements also applies to the final display device(s)
• Movie Studio

  45 answers, most recent on 11/29/2023

  RE: Which version supports 4k video editing
  @derek-brown Hi MMS 2023 does support 4K editing, however, in addition to, as @CubeAce has commented, the codec requirement for importing there is a 'gotcha' with the graphics card/chipset in your computer. The HD 630 integrated GPU does not support
• Movie Studio

  38 answers, most recent on 11/20/2023

  RE: movie studio 2023 suite - 4k video edits
    drone is 4k on sd card its just the wifi copy to the monitor on phone that gets reduced   but i was unaware of this amd put reduced resolution copy on my nas for viewing on tv
• Video Pro X

  7 answers, most recent on 8/21/2025

  RE: Import boosted video from Pixel-phone gives error
  @GerritOut Hi . . . . It is boosted by Google-Photos to 8K , 30fps, 170175 kbps . . . . To clarify, the Pixel 10 actually records at 4K UHD (3840*2160). The 8K video is achieved using Video Boost which is a Googles cloud-based AI upscaling
• Movie Studio

  17 answers, most recent on 4/7/2024

  RE: The AV1 codec
  @AAProds Hi Al. While your 3060Ti won't do AV1 encoding the Intel UHD 770 of your i7 13700K should. @me_again Hi Andy. I'm not sure but it could be the nvidia card could only be allowing lossless AV1 encoding which would explain the higher bit rate
• Music Maker

  One answer, on 7/23/2024

  Problems downloading the Loops Unlimited pack
  Hello to all Magix audio experts! My name is Victor, I'm from Portugal and I bought Music Maker 2025 Premium online, with the Loops Unlimited pack (annual).  I received the coupon to access the pack of loops and samples, but I'm almost at the end of
• Photostory

  One answer, on 2/22/2024

  2024 Purchased. Does not work on my PC
  I have been a Photostory user for many years and have gone through multiple versions. I bought and installed Photostory Deluxe 2024 and it is awful. The U/I is much different, but the real problem is it can't run. The video playback during editing
• Music Maker

  22 answers, most recent on 3/20/2025

  RE: New Install; Music Maker 2024 - Laggy and Crashes
  @Can-Dive >> I noted in Task manager that the Nividia 4070 is not being used; only the Intel UHD graphics chip. Just a guess -- possible conflict between the Intel and Nvidia graphics? What happens if you remove the 4070 from the
• SOUND FORGE

  12 answers, most recent on 12/17/2023

  RE: Sound from browser stops when starting Sound Forge Audio 16 on W11
  @Dale-Haaland This depends on the audio driver. Some ASIO drivers like ASIO4ALL don't allow multiple applications to access the sound device. You can set up the drivers in the program preferences. Next, to record audio from your computer you need a
• Music Maker

  13 answers, most recent on 1/9/2024

  RE: Purchased soundloops not accessible via offline computer
  @D-C4557 if you want to search for those mxcoog files and make sure you searched the whole drive go to file explorer select your root drive most likely c: drive? while it is selected use this search query *.mxcoog the Asterix is a wild card that
• Off topic

  162 answers, most recent 8 hours ago

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main
• Movie Studio

  59 answers, most recent on 3/7/2024

  RE: No Hardware Acceleration / Encoding
  @Iris-Willis Hi We need more information: The Dell processor model number in full?  Can you post a screenshot of the Program Settings, Device options tab?  Does the Intel iGPU appear in the Device option GPU settings? Depending on the video format
• Movie Studio

  9 answers, most recent on 1/6/2025

  RE: Videos from GoPro 12 is Freezing in video preview
  @Jan-Stribny Hi . . . . 4K (3840x2160) and 50 fps. . . . AMD Ryzen 7 5700G with integrated AMD Radeon Graphics . . . . Assuming this is the only GPU in the computer, then unfortunately the integrated GPU in the processor is below the minimum spec,
• ACID

  19 answers, most recent on 10/30/2024

  RE: 24 bit and 32 bit WAV files vs. ACID
  I have checked the sound control panel properties.I don't have as much oportonity as I can see on the linked page. I have only 3 choice on my sound card's output:44,1 kHz 16 bit48 kHz 24 bit48 kHz 16 bit If I check my notebook's speaker output I
• Movie Studio

  14 answers, most recent on 2/21/2024

  RE: Preloading slow, wave display does not match audio /Movie Studio 2023
  @jeesa2 Hi Assuming you have a newer computer than the Lenovo Z50-70 (20354) - 15.6" Display, Intel i7-4510U, 2.0GHz, 16GB. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including