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  • Other products
    16 answers, most recent on 1/26/2022
    [Solved] Missing email with link to download PC check & Tuning 2022 withe activ
    I purchased online from US-Shop@Magix.net PC Check and Tuning 2022 on Dec. 21, 1921 and have never received an email containing the link to download the software nor an activation serial number for it. I have checked my spam folder and written
  • Samplitude
    5 answers, most recent on 12/23/2023
    RE: [Solved] problems with the registration of some plugins
    Hi @JoanMiquel-Oliver, Following on from SP, I have just installed Samplitude Pro X6 Suite and Ozone & Convology XT have to be registered on their independent manufacturers websites - using the Serial Numbers in your Magix Invoice / receipt -
  • SOUND FORGE
    2 answers, most recent on 12/27/2021
    RE: [Solved] Upgrading Sound Forge 12 Pro to 15 Pro
    All version numbers of Sound Forge (Pro and/or AS) can coexist on the same PC without issue. Installing and activating an upgrade will not uninstall or deactivate any others. I currently have SF Pro 10, 12, 13, 14 and 15 on my laptop and 10, 11, 14
  • SOUND FORGE
    2 answers, most recent on 12/27/2021
    [Solved] Upgrading Sound Forge 12 Pro to 15 Pro
    If I accept the Sound Forge 15 Pro Upgrade offer (from 12 Pro), does it require me to deactivate 12 Pro on the old Windows 10 machines (if I want to install 15 Pro on a separate brand new Windows 10 PC)? And if you install it on a Pro 12 computer,
  • Music Maker
    3 answers, most recent on 12/27/2021
    RE: [Solved] MM Premium detects another version, but there is not another version.
    @promytius1 Hi, Every time I try to install MM Premium Ed 2021 You cannot install MM Premium Edition because it is not a program. You can only install Music Maker which is the program. The current version is 2022, so you may be trying to install MM
  • ACID
    3 answers, most recent on 12/22/2021
    [Solved] Acid Studio pitch shift to Alphabetical notes instead of tone number
    Hello all. I wonder if I can make an instrument note I am drawing to Acid Music Studio Software (Version 11, 64-bit) and it is in C (not necessarily octave 0, but somewhere in the middle) to be able to press [+] or [ - ] and change the semitones
  • ACID
    2 answers, most recent on 12/21/2021
    [Solved] I'm Unable to Upgrade My Trial Version of Acid Pro 10
    I keep getting offers to upgrade my trial version of Acid Pro 10 for $79.00. So I follow the link, but then my serial number doesn't work. I'm on a windows 10 pc that meets specifications. The deadline is December 26! So I'm trying to do this as
  • SOUND FORGE
    7 answers, most recent on 12/11/2021
    [Solved] Serial Number?
    I bought Sound Forge Audio Studio-14 in the box at Best Buy on 12-08-2021. There is no serial number. I can not proceed without it. They let me exchange it for another and still no serial number. My E-Mail works fine, was never sent a number just
  • Video Pro X
    8 answers, most recent on 1/29/2022
    RE: [Solved] After update installation cannot activate - error code 24
    @U-Gottschalck claiming my original serial number was originally registered under a different email adress That is the crux of the problem! Are you sure you used the same email address to register the original purchase as you are now using to
  • Movie Studio
    5 answers, most recent on 11/27/2021
    RE: [Solved] Moving software to a new laptop/PC
    @Dace-Stephen Hi You can install the software on 2 computers using the same serial number, once you have done this you can de-activate the old laptops version in your account at magix.com under My products. For MEP 2022 you are going to need a good
  • SOUND FORGE
    6 answers, most recent on 11/21/2021
    RE: [Solved] Cursor Disappears during Playback
    Please state what version of Sound Forge you have and other pertinent info' Read the 'Sticky' at the head for the main Sound Forge forum page. That said, try selecting "Seek cursor on playback" in the 'Options' menu. You can also try resetting Sound
  • Audio Cleaning Lab
    3 answers, most recent on 11/18/2021
    RE: [Solved] The program (Audio cleaning lab) want me to register again.
    @Anders-Jnsson Welcome to the Magix user to user forums, so not a contact for any Magix staff and no-one here can really help you, sorry. Apart from suggesting you log into your Magix account, go to My products, find the listing for whichever
  • Movie Studio
    3 answers, most recent on 11/17/2021
    RE: [Solved] Movie edit pro 2022
    @PAL21 Hi Try the following in order until one works Press F9 to reset the screen layout.  If you can see the top menus select Window, Windows arrangement, Standard  Select File, Settiings, Reset program settings to default  Using Windows File
  • Samplitude
    20 answers, most recent on 11/15/2021
    [Solved] "Computer is overloaded" DSP is over 100% same project was fine before
    I'm working on a project. It was playing fine. Without adding any new tracks or effects it went from fine to slowing down and giving me the message, "computer is overloaded. Please increase buffers or reduce real time effects or track number".I'm
  • ACID
    3 answers, most recent on 11/8/2021
    [Solved] Return to 4/4 time, please?
    I have attempted to speak to Magix and Acid to express my feelings about changing the time signature, from 4/4, to 8, 16, 32, to this ridiculous 5.1, and etc. I do remember that anyone would have been failed from music class, for not using the
  • SOUND FORGE
    3 answers, most recent on 11/4/2021
    RE: [Solved] I have a new program with MAGIX for updating
    Hi @RHONDA-HARFORD, what version and build of Sound Forge are you using ? Read the 'Sticky' at the head for the main Sound Forge forum page. Are you stating you can record and save the audio file succesfully, but cannot burn the audio CD? Does the
  • Music Maker
    One answer, on 10/12/2021
    [Solved] Sound Forge 15 Integration with Music Maker 2022
    Hi,I purchased Sound Forge from the Magix Shop in order to use it with Magix Music Maker. The Sound Forge Program has accepted the registration number that I received in the email fine for use as a stand-alone product. However when (in Magix Music
  • Movie Studio
    8 answers, most recent on 9/10/2021
    [Solved] Unable to Export Video Clip to MP4 - Program Crashes but no Crash Log
    I would appreciate some advice on where to look please. I have 2022 MEP (Version 21.0.1.85) and after editing a Youtube video (down to 55seconds), I have attempted to export the edited video to a MPEG4. It starts to mix down okay but seems to get
  • SOUND FORGE
    7 answers, most recent on 9/9/2021
    [Solved] Sound Forge Audio Studio 15 no serial number provided
    I just installed my recent purchase of Vega Pro 19.0 As part of the install, it also installed Sound Forge Audio Studio 15. When I launch Sound Forge it asks for a serial number and I use the one for Vegas Pro from the email and it is rejected. The
  • Movie Studio
    One answer, on 8/15/2021
    RE: [Solved] Unregister and Reregister software
    @Nir-Hasson Hi and welcome to the user to user public forums. As such please remove your serial number. We fellow users don't need it and you run the risk of compromising your programs security. You need to log into your Magix account on the Magix
  • Movie Studio
    One answer, on 8/15/2021
    [Solved] Unregister and Reregister software
    Hi Support Team,I've purchased a license for Magix Movie Edit Pro 2016 premium.The serial number is:XXXXXI've recently upgraded my OS from Windows7 to Windows10 and I'd like to reinstall the software.However, when I try to activate the software
  • Other products
    2 answers, most recent on 8/10/2021
    RE: [Solved] How do you install WizardFX and CoreFX in ACID or Samplitude?
    @Ray_ The plugins can be used in any software that supports VST or AU or AAX audio effect plugins. After you have installed the plugins you need to open your audio software and go into the settings where you configure the plugin paths. There you
  • Music Maker
    4 answers, most recent on 7/31/2021
    [Solved] MM 2020 Premier Edition Reinstalled and not recognising serial num
    Hi, I have had to reinstall MusicMaker 2020 Premium edition, and it is not taking my P3 serial number? It has all my saved work and purchased soundpools and instruments, but I am limited to eight tracks and requests I sign in, but I am already
  • Music Maker
    4 answers, most recent on 7/19/2021
    [Solved] Music Maker Premium 2021 reset to Free Edition
    The "Activated Content..." window is empty. When I go to the MAGIX Account window and enter my Music Maker 2021 serial number, by copying from the clipboard from the email you sent me Nov 27 2020 with the serial number, and press the Activate
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