Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Not-Applicable Hi . . . . Is there a way to roll back this super buggy software? . . . . Only by re-installing the previous version. What is the current version number and full name of the program with issues and what was the previous version

Audio Cleaning Lab

11 answers, most recent on 11/29/2022

RE: Will not launch - stuck on splash screen.

@John - good idea. I checked, but no errors today when attempting to run (still hanging). I did have this failure yesterday - "DescriptionThe program MxUpdater_rel_u_dynCRT_x64_vc16.exe version 3.3.0.0 stopped interacting with Windows and was

Movie Studio

3 answers, most recent on 4/26/2023

Nonstop "The file [file] that belongs to the movie cannot be found."

I have a Magix Movie Edit Pro Premium version 20.0.1.80, and I've been experiencing difficulties with opening my projects. I have been working on a project for a while now with no issues. There are multiple video and audio files used in this project

SOUND FORGE

38 answers, most recent on 10/8/2024

Sound Forge Minimal Video tools; what do I need next?

I have been using Sound Forge (v.13, then 15) to infrequently )once a year or two years) perform minimal video functions on MP4 music videos recorded on a phone, like audio enhancement, trimming file length, and saving video with audio as a reduced

Web Designer

One answer, on 3/7/2023

RE: Publishing web page no longer working

@Dennis-Martin Hi Has your hosting provider updated the FTP protocols required to upload? Assuming you are not using Xara Online then try changing the option shown below to FTPS if it is not already set. If the option is not available then

ACID

26 answers, most recent on 5/13/2023

RE: [Closed] Acid Pro 11

@Fabrizio-Prest ACID 11 might work just fine with old projects. It depends on what you did exactly with them. This could also be a problem with file access like the error messages stated. Have you tried running ACID as administrator by right

Other products

One answer, on 2/11/2023

[Closed] Vegas Pro 15 activation error inquiry purchased in 2018

Vegas Pro 15 activation error inquiry purchased in 2018 As the title suggests, I purchased and used the Vegas Pro 15 suite version from Magix.com in 2018. However, after formatting the computer and reinstalling the program, the problem arose. It was

ACID

5 answers, most recent on 2/19/2023

RE: I purchased the monthly subscription, got the email with the serial #

@David-Saliba And it's showing a red X? Or are you getting a specific error code? The complete number should consist of P3 and six blocks of five digit numbers and hyphens between them. No invalid characters like invisible spaces. It could be that

Music Maker

22 answers, most recent on 11/14/2022

RE: Trying to log on to the Magix Store from within Magix Music Maker 23

Magix Installation manager message:- An error occured during communication. Please check you internet connection .... and so on. Please check cables , modem etc.....etc There doesnt appear to be anything wrong with my internet connection. I can

Audio Cleaning Lab

3 answers, most recent on 2/25/2023

RE: Wav, Flac, or Something Else to inport Vinyl in for Cleaning?

Thanks for the quick response and information. I have a couple more questions if you have time. There are two methods to change the recording level when recording vinyl. The big bar on the main tab when clicking on the vinyl tab and then when

Other products

7 answers, most recent on 3/9/2023

RE: independence-free-sampler-software only 1 Piano sound

@Chris-MacDonald You did it the correct way. If you open Independence the path to the free library should be listed under the preferences > libraries. It's usually C:\Program Files (x86)\MAGIX\Independence Libraries\Independence Free\ The free

Movie Studio

44 answers, most recent on 1/17/2025

RE: Making Blu-rays

@MikaS, @AAProds Hi . . . . other programs that would be worth trying would be TMPGenc Authoring Works DVDFAB Blu-ray creator . . . . I have had both of these programs, TMPGenc is, IMHO, over complex in it mode of operation, and I never had great

Video Easy

3 answers, most recent on 10/10/2022

Saving doesn't work

When I finish the video it loads all the way upp to 100% but then the program shuts down and the file shows an error code when clicked on.

Music Maker

22 answers, most recent on 11/14/2022

Trying to log on to the Magix Store from within Magix Music Maker 23

This program just wont let me log on to the magix store. My purchased program is registered but I cant even activate it because the sign in tab is inoperable. So despite paying for the program you can only access the free version. I am using windows

Music Maker

One answer, on 10/29/2022

Music Maker not showing in products

I have Magix Music maker but it is not showing in my products. I tried to register it on website but it states product is already registered. I tried to Activate it in the Magix program but entered the wrong email address and now that option says

SOUND FORGE

One answer, on 11/24/2022

RE: installation

hi @David-Drysdale....welcome to the forums. this is most likely an error which means that you need to enable an older version of Microsoft .Net framework to your computer. You can check this by going to your windows file explorer and clicking

Video Pro X

3 answers, most recent on 3/4/2024

Program keeps crashing every few minutes - help!

Hi all, I've been using Video Pro X for several years now with no issues. A few weeks ago, I began working on a video project, and everything was going smoothly at first. However, I am now experiencing repeated crashes every time I attempt to work

Movie Studio

7 answers, most recent on 1/31/2023

RE: Import MVP files

You are all so thoughtful to provide assistance. Here is where I now sit: I now recognize that in 2019, I used a Magix program and have upgraded this to be Movie Studio 2022 Suite. (I am very pleased with how this video came out. The subjects, Henry

Video Pro X

3 answers, most recent on 11/14/2022

Export project to a different computer

Hello, I have built a project with Magix Video Premium, which includes more than one hundred components including videos, music, voice overs etc. I want to edit it with a different computer using Magix Video Premium as well, but after copying the

Photostory

One answer, on 2/12/2023

RE: 再生デバイスのアクティベート

@Hirocchi Hello, こんにちは . . . . 再生ボタンを押すと、再生デバイスがアクティブ化されていないというメッセージが表示されます。 . . . より多くの情報が必要です: [ヘルプ]、[バージョン情報] の下にあるプログラムの完全な名前とバージョン番号は何ですか? あなたは何をして、何をしようとしていますか？例えば：作成したプロジェクトを再生しようとすると、フォトストーリー内でエラーが発生しますか?またスライドショーを作成してエクスポートし、再生するとデバイス

Off topic

One answer, on 3/13/2023

[Closed] Please help!! Vegas Pro won't update or install all of a sudden!

I recently opened Vegas Pro and it prompted me to install the latest update- I went through the steps and then it stopped and gave me an error message, saying it couldn't save a particular file or find where to put it. I have enough storage on my

Movie Studio

6 answers, most recent on 1/2/2023

RE: wajy can't I get technical support from MAGIX??????

@deskmate HI . . . . the conformation emails were blank except for the ticket #'s. . . . I believe that issue has been fixed. Thank you for the Crash Dump log - I have tidied up and removed all the duplicate an unnecessary data from the crash

SOUND FORGE

4 answers, most recent on 1/28/2023

RE: I upgraded my soundforge pro 15 and i can't register it.

@Steven-Lewis You cannot register the serial number multiple times. It's already registered to your account. You also cannot create an activation code online, if this is what you tried to do. This only works for old Magix programs that use the old

Movie Studio

One answer, on 1/25/2023

RE: Brand new install, DLL entrypoint error.

@Kevin-Remde Hi . . . . The procedure entry point CreateDXGIFactory2 could not be located in the dynamic link library dxgi.dll . . . . This error message indicates that there is an issue with either: The graphics card driver(s) are not up to