• Video Pro X

  58 answers, most recent on 9/12/2024

  RE: [Closed] VPX/MMS update schedule
  @Can-Dive Hi, Take a look at the patch for Samplitude Pro X. It contains new features, improved features and bug fixes. Samplitude gets a lot of attention, VPX, seemingly none. @Reyfox You mentioned the Smartsound plugin. I have it for Pinnacle.
• Movie Studio

  4 answers, most recent on 11/16/2022

  RE: Installation failing
  @Martin-Miles Hi . . . .  Also turned off VPN in Norton. Still fails to run immediately. . . . . Assuming the Installation manager error message occurs immediately on running it, try disabling Norton Antivirus completely and check Microsoft Defender
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  @ann-hesselsweet Hi Assuming the burn completed. In Windows File Explorer, browse to the folder: C:\Users\Username\AppData\Roaming\MAGIX\Fotostory_2023_Deluxe\ Open the photostory.log file in Notepad and scroll to the bottom and locate the lines
• Movie Studio

  2 answers, most recent on 10/24/2022

  Unable to open Movie Studio 2023
  I have downloaded and paid for Magix Movie Studio 2023 Platinum as my MS16.0 Platinum was freezing and wouldn't complete an update. When launching the program I receive and error message "The procedure entry point Create DXGIFactory 2 could not be
• Video Pro X

  One answer, on 11/26/2022

  program effects crashed
  ----------------------------------------------------------------------MAGIX Video Pro X14  18.11.2022  16:23----------------------------------------------------------------------CrashDump 20221118_162359_v20.0.3.175.dmp successfully written Error in
• Movie Studio

  5 answers, most recent on 9/14/2023

  RE: 'Automatic check failed' trying to update old Movie Edit Pro
  @MovieSL Hi, I have MEP2015 Premium and see the same thing as you, including 14.0.0.160. I have no idea why I didn't update at the time. The notice that there was a patch available did not pop up upon opening the program, which maybe why I didn't
• ACID

  26 answers, most recent on 5/13/2023

  RE: [Closed] Acid Pro 11
  @Fabrizio-Prest ACID 11 might work just fine with old projects. It depends on what you did exactly with them. This could also be a problem with file access like the error messages stated. Have you tried running ACID as administrator by right
• Audio Cleaning Lab

  3 answers, most recent on 2/25/2023

  RE: Wav, Flac, or Something Else to inport Vinyl in for Cleaning?
  Thanks for the quick response and information. I have a couple more questions if you have time. There are two methods to change the recording level when recording vinyl. The big bar on the main tab when clicking on the vinyl tab and then when
• Movie Studio

  6 answers, most recent on 1/2/2023

  RE: wajy can't I get technical support from MAGIX??????
  @deskmate HI . . . . the conformation emails were blank except for the ticket #'s. . . . I believe that issue has been fixed. Thank you for the Crash Dump log - I have tidied up and removed all the duplicate an unnecessary data from the crash
• MAGIX

  23 answers, most recent on 10/28/2023

  RE: Photostory Deluxe 2024 - Update 23.0.1.159
  Hi Bol Thank you again for your help its most appreciated. I deleted the Cache and shut down the computer completely. Then restarted the computer went to Photostory delux 2024. It launched first time and I thought that was a good start because it
• Movie Studio

  38 answers, most recent on 12/14/2022

  RE: Program crashes and closes when I try to play a video
  @Tina-Baker Hi The error message would suggest either: From the filepath that the video file is on your Desktop, try moving them to a folder inside your Documents folder, the desktop is a protected location and should not be used for putting files
• Photo & Graphic Designer

  One answer, on 11/26/2022

  RE: The program won't load
  @Ari-Lahti Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like your email address, order and serial numbers should never be posted here. Hence, I have edited your post to remove the images and
• Video Pro X

  27 answers, most recent on 11/18/2024

  RE: VPX Feedback Button - Features In Consideration/Planning - Comments
  @Can-Dive Hi, Here is the full-screen Media Pool from PhotoStory 2025. Here is the information under Feedback for "In consideration" and "In planning" for PhotoStory 2025. In case you were wondering, PhotoStory is a somewhat stripped down version
• Movie Studio

  30 answers, most recent on 3/8/2024

  RE: MMS 2022 Suite, Slideshow Maker
  @Greg123 Hi, nice try John CB...😂 this is not my first time...I never needed 16 tracks...nowhere in manual says that to access all options you have to select 32 tracks !! 😐   I did that but still a popup window says: " Slideshow maker needs at least
• Other products

  4 answers, most recent on 10/21/2022

  RE: Error code 80000000
  I am getting the same error code while using the program's option to Optimize Database. Device    HP Spectre x360 16" 2-in-1Processor    12th Gen Intel(R) Core(TM) i7-12700H   2.30 GHzInstalled RAM    16.0 GB (15.7 GB usable)System type    64-bit
• Rescue Your Videotapes!

  9 answers, most recent on 11/11/2022

  RE: Application not opening suddenly. Error code: 59
  @Laszlo-Farkas, @CubeAce Hi Laszlo Error -59 means the program installation folder is damaged, however just uninstalling and re-installing will not fix all issues as there are files and folders etc left behind which need cleaning up before
• Other products

  2 answers, most recent on 9/1/2022

  Unable to uninstall Movie Edit Pro 17 Plus
  I tried several ways to uninstall Edit Pro 17 Plus from an ASUS stereoscopic 3D laptop running Windows 7. The program appears on the Control Panel (Programs and Features), but cannot be deleted. Error message: "Local package not found for
• Movie Studio

  7 answers, most recent on 1/31/2023

  RE: Import MVP files
  You are all so thoughtful to provide assistance. Here is where I now sit: I now recognize that in 2019, I used a Magix program and have upgraded this to be Movie Studio 2022 Suite. (I am very pleased with how this video came out. The subjects, Henry
• SOUND FORGE

  8 answers, most recent on 12/7/2022

  RE: [Closed] Sound Forge Already Installed Error
  @Former user Welcome to the Magix user to user forums. Unfortunately, as you have found, the Windows Add/Remove Programs is far from perfect at ensuring that everything connected with a particular program is removed when an uninstall is run.
• SOUND FORGE

  4 answers, most recent on 1/28/2023

  RE: I upgraded my soundforge pro 15 and i can't register it.
  @Steven-Lewis You cannot register the serial number multiple times. It's already registered to your account. You also cannot create an activation code online, if this is what you tried to do. This only works for old Magix programs that use the old
• Photostory

  One answer, on 2/12/2023

  RE: 再生デバイスのアクティベート
  @Hirocchi Hello, こんにちは . . . . 再生ボタンを押すと、再生デバイスがアクティブ化されていないというメッセージが表示されます。 . . . より多くの情報が必要です: [ヘルプ]、[バージョン情報] の下にあるプログラムの完全な名前とバージョン番号は何ですか? あなたは何をして、何をしようとしていますか？ 例えば： 作成したプロジェクトを再生しようとすると、フォトストーリー内でエラーが発生しますか?また  スライドショーを作成してエクスポートし、再生するとデバイス
• Movie Studio

  38 answers, most recent on 12/14/2022

  RE: Program crashes and closes when I try to play a video
  Yes I can view photos no issue, and sometimes I can view video clips but I haven't tried to bring them into time line ... this is just to follow up on comments made, I do seem to be able to stay in the program longer than before , as before it might
• Movie Studio

  43 answers, most recent on 11/18/2022

  RE: Is MS 23 still the same terrible interface as they tried in MS 22?
    @browj2 Hi John. Thanks for that. That was what I was expecting. I think that choice needs removing. For you it just froze the program, Thankfully 🤞. For me it freezes my complete computer to the extent I can't shut it down except by physically
• Movie Studio

  One answer, on 1/25/2023

  RE: Brand new install, DLL entrypoint error.
  @Kevin-Remde Hi . . . . The procedure entry point CreateDXGIFactory2 could not be located in the dynamic link library dxgi.dll . . . . This error message indicates that there is an issue with either: The graphics card driver(s) are not up to