• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  It has been a very long time since I purchased an upgrade and went from being fairly competent to now having almost not idea how to use a product. If I understand it, there was a radical departure from Version 17 to version 18, where the Sony base
• Movie Studio

  4 answers, most recent on 9/19/2022

  RE: I'm confused as to what software to upgrade to
  Thank you John. Sounds like I need to go the Vegas Pro route. Do you happen to know if I can purchase the Vegas upgrade if I have sony movie studio platinum 13, or do I have to purchase the $249 version?
• Video Pro X

  One answer, on 10/3/2022

  [Closed] Access to my Vegas Pro That I Purchased
  I purchased Vegas Pro 13 as an upgrade when these products were owned by Sony. You do not have that on my list My serial number is Removed by Moderator Please put this product on my dashboard of owned products so there is no misunderstanding in the
• SOUND FORGE

  6 answers, most recent on 9/2/2022

  RE: SF 9LE - Can't activate.
  @boogetyboogety Why shouldn't you be able to use the turntable without the software? It should work fine with any audio software. Since Sony no longer publishes Sound Forge for many years now, I don't think you can still activate this version of
• Movie Studio

  4 answers, most recent on 9/18/2022

  RE: Sony A1 video
    Hi @Ray From what i know i have a high end computer & processing such files (3 to 5 GB files) has never been any issue & whene ver there was any issue coverting to another format took care of the issue The issue now is how to process a
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  Magix, please just answer this one simple question: Is Acid Pro being worked on? Any further development? A simple Yes or No would be nice. mail to: infoservice@magix.net , tcornock@magix.net or info-us@magix.net I emailed the addresses you
• SOUND FORGE

  4 answers, most recent on 12/28/2022

  RE: move to a new computer
  Welcome to the Magix Sound Forge users community @CJ-Brown You do not have to deactivate SF-11 on the old PC. SCS (Sony) versions of Sound Forge were not limited to only two (2) PCs, as is the case with (Magix) Sound Forge 12 and later. Download the
• SOUND FORGE

  2 answers, most recent on 9/21/2022

  Problem with "Crash Recovery" window
  Every time I open a new window to do Voiceover on Sony SoundForge 16, I now get a crash recovery window that pops up. It either says recover or cancel. How do I make this go away? Can someone walk me thru the steps?
• Movie Studio

  30 answers, most recent on 5/19/2023

  RE: [Closed] What can I upgrade to from Movie Studio 2022 Standard/Basic?
  An issue for me is (and I said that previously) that I need the information beforehand without going through the purchasing process, because then I would need to activate my licence first - and I don't want to do that. The reason I am asking for
• Samplitude

  3 answers, most recent on 8/26/2022

  RE: too many activations
  @John-Holloman Maybe you have another account with your ACID Pro 7 license. All accounts were transferred from Sony to Magix. So you should use your Sony login credentials on Magix.com You can also contact the customer service at
• ACID

  20 answers, most recent on 10/20/2022

  RE: [Closed] WTF
  @Joel-Bedford @Former user Hello, welcome The Moderators do not shut down comments when users are being constructive, customers are allowed to get annoyed, but yes insults are a waste of time and get you nowhere, so contact infoservice@magix.net
• SOUND FORGE

  One answer, on 9/16/2022

  RE: Unable to Activate Sound Forge Audio Studio Version 10 2014
  @Vijay-Joshi I think you need to redownload the program from your user account at https://www.magix.com/int/support/my-service-center/ because the old Sony servers were disabled. The redownloaded version should be able to connect to the servers of
• Movie Studio

  67 answers, most recent on 9/16/2022

  RE: playing video
  Not sure where the audio comes from. I use Sony 6300 camera microphone off. I only shoot property and no Audio is required until post edit. I uninstalled and reinstalled from scratch and 2023 does not create any proxy files even when selected.
• SOUND FORGE

  4 answers, most recent on 9/21/2022

  Sound Forge 2.0 for Mac OS 2015 iTunes
  Hi!I purchased the Sound Forge 2.0 software license through iTunes for Mac OS in 2015, when it was still managed by Sony.I would like to know how do I get my serial number to request a new download version and perform product activation after
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  Because apparently the devs at MAGIX still need to hear this: Stability. Stop releasing new plug-in pack versions to boost sales and fix what's been broken for several versions now. ACID is slowly dying in the industry and it's not because it's
• SOUND FORGE

  One answer, on 10/23/2022

  Sound Forge 16 Audio Studio (64-bit) Will Not Install
  I purchased the Sony Vegas Pro pack which comes with Sound Forge 16 64-bit, but every time I try to do the installation transfer with all of my other programs, it says that an error occurred every time it gets to that program and to re-try the
• Movie Studio

  16 answers, most recent on 12/23/2022

  RE: Smart copy doesn't work
  @Pawe-Faracik, @CubeAce Hi . . . .  Sony Alpha 57 camera and although the MediaInfo data shows it has a two channel AAC audio output . . . . The audio is AC3 stereo - VPX/MMS do not specify which format the audio is. MediaInfo gives: AudioID      
• SOUND FORGE

  4 answers, most recent on 9/20/2022

  Mu-law audio files
  I have Sony Soundforge-16. Can someone please help me figure out to to save audio files in mu-law format for IVR phone system? (Client requests mono 8-bit)
• Movie Studio

  85 answers, most recent on 3/3/2023

  RE: Proxy files problem | "Creation of a proxy not required"
  @Reyfox Hi. For some reason NB Tiler Pro 7 is only showing as a standalone application on my machine and all my video editing packages are using NB Titler Pro 6. Both work. I only got Vegas Pro via HumbleBundle so it's Pro 18 and I only have it for
• Movie Studio

  One answer, on 11/6/2022

  [Closed] Product code registered with another e-mail address
  Sony Vegas Movie Studio 17 When installing the product it asked for an e-mail address. I added my hotmail e-mail address. It then demanded afterwards that I register the product and create a password, so I used the same e-mail address only for it to
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  @Clay256 Hi . . . . I am glad that Sonic Foundry Acid is still being developed as a DAW by competent developers after all these years, only now it is called Presonus Studio One. . . . . You are correct it is being developed by DAW competent
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  @Clay256 Hi . . . . I am glad that Sonic Foundry Acid is still being developed as a DAW by competent developers after all these years, only now it is called Presonus Studio One. . . . . You are correct it is being developed by DAW competent
• Movie Studio

  4 answers, most recent on 9/18/2022

  Sony A1 video
  I am using Movie studio 2023 (purchased). I am using windows 10 with Nvidia graphics card I was trying to run some videos shot with Sony A1 (with picture profile Cinetone ) .The whole program hange when i add the mp4 files from the camera .They do
• Movie Studio

  16 answers, most recent on 1/30/2023

  RE: Downloading video from Sony FDR AX70 to computer
  @lindeanlad Hi To transfer video files from my AX53E (very similar to the AX700 you have) with the camera switched off try the following: Connect the camera by USB cable to the computer  Switch the camera on, the camera screen should show a message